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All properties in Tulum, Tulum, Quintana Roo, Mexico

Coco Tulum Zen Zone Hotel, Tulum

Beachfront hotel with restaurant, near Tulum Beach

  • Free WiFi in lobby and free parking
From
$193 CAD

Image gallery

  • Balcony
  • Balcony
  • Beach bar
  • Beach
  • Balcony
Balcony. Image 1 of 72
1 / 72Balcony
8.8.Fabulous.
  • I stayed Coco Tulum 2nd time in a year. Excellent service we got.

    Feb. 6, 2020

  • Jasmine and the other front desk staff are awesome. They were able to change our diner…

    Feb. 5, 2020

See all 182 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Dining options
Quiet
Convenient
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 43 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Beach umbrellas
  • Airport shuttle

For families

  • Babysitting or childcare (surcharge)
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • On the beach
  • Tulum Beach - 1 min walk
  • Tulum National Park - 33 min walk
  • SFER IK - 23 min walk
  • Sian Ka'an Biosphere Reserve - 2.6 mi / 4.2 km
  • Playa Paraiso - 2.9 mi / 4.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Ocean view Room Beach Zone
  • Garden View Shared Bath
  • Jungle View Private Bath
  • Partial Ocean View Shared Bath
  • Oceanfront Premium
  • Tower Suite Panoramic View w/ Terrace
  • Tower Ocean View 2nd Floor

Location

  • On the beach
  • Tulum Beach - 1 min walk
  • Tulum National Park - 33 min walk

What’s around

Landmarks

  • On the beach
  • Tulum Beach - 1 min walk
  • Tulum National Park - 33 min walk
  • SFER IK - 23 min walk
  • Sian Ka'an Biosphere Reserve - 2.6 mi / 4.2 km
  • Playa Paraiso - 2.9 mi / 4.6 km
  • Las Palmas Public Beach - 2.5 mi / 4 km
  • Tulum Mayan Ruins - 5.4 mi / 8.7 km
  • Gran Cenote - 6 mi / 9.7 km
  • Tulum Monkey Sanctuary - 7.6 mi / 12.3 km
  • Dos Aguas Park - 4 mi / 6.5 km

Getting around

  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 43 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Room service

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Yoga classes/instruction on site
  • Beach towels

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • ATM/banking
  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning

Freshen up

  • Shower only
  • Free toiletries

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Juanita Diavola - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Coco Tulum Hotel
  • Coco Tulum Zen Zone Hotel Hotel
  • Coco Tulum Zen Zone Hotel Tulum
  • Coco Tulum Zen Zone Hotel Hotel Tulum
  • Coco Tulum
  • Coco Tulum Zen Zone

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 240 per vehicle (roundtrip)

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Coco Tulum Zen Zone Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 11 PM. Check-out time is noon.
  • Yes, Juanita Diavola offers Italian cuisine. Nearby restaurants include El Tabano (6-min walk), Restaurante Las Estrellas (8-min walk), and Mi Amor (2.3 mi).
  • Yes, an airport shuttle is available. The charge is USD 240 per vehicle roundtrip.
  • Have fun during the warmer months with activities such as beach yoga. Additional recreation onsite includes yoga. Coco Tulum Zen Zone Hotel also has a garden.
8.8.Fabulous.
  • 4.0.Fair

    It is a 2 star resort. Not more. They try and they do keep it very clean, but non the less it is what it is. Most important point - they charge like it is south beach Miami. And I’m sorry , but for the price go to south beach. It’s just a a sorry 2 star copy of Miami. I hate to say it but it’s true.

    11 night romance trip, Nov. 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location and great price!

    Coco Tulum is perfectly located in the hotel zone of Tulum. The beach was well maintained. The beach bar was good but it was a bit pricey. A lot of the places in the hotel zone are so it’s hard to get away from that. The accommodations were simple but did the trick. The showers and bathrooms were steps away from our room which was convenient. The front desk staff were also very friendly. I would definitely stay at Coco Tulum again!

    Cory, 2 night romance trip, Mar. 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We had the experience ever,.. we got engaged in one of their best ocean view and thanks to the unbelievable care we received from their front desk staff ( yasmina and july) .. they made sure to make our experience a special one ..

    1 night romance trip, Mar. 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Coco’s is beautiful! A bit pricey once you convert from pesos to Canadian dollars but overall our experience there was great. Tulum is magical!

    Lauren, 2 night trip with friends, Jan. 26, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Lovely little beach hotel

    This place is really beautiful, the beds are comfortable, the view of the beach is gorgeous. A few things to know: there is no mini fridge in the room, they do provide water but only one small bottle per day which you have to refill yourself from the front desk which is a ways away (I recommend bringing your own bottled water if you are trying to be extra cautious about not drinking local water or touching surfaces). The AC worked well the entire time which is a must as it’s very hot in Tulum. The staff were kind and professional if a bit disorganized (the system for using WhatsApp to make spa service appointments or ask questions was very spotty). You can rent bikes there which is awesome and the massage therapists are AMAZING - do yourself a favor and ask for Gerardo. Overall I had a great stay, these are just things I would want to know before booking.

    2 night trip, Apr. 27, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Will never return to Tulum

    The power went off while we were in the shower, the ac did not work, the bed was rock hard and it was super noisy. We could barely make it through one night of a four night stay and we left.

    Lee, 4 night trip, Apr. 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great boutique hotel

    Excellent hotel staff, very friendly and helpful. Cute boutique hotel with a great view, clean.

    Mae, 2 night trip, Mar. 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location with amazing view in the honeymoon suite

    Sammie, 3 night trip, Mar. 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved our stay!

    Mario our check in rep was amazing! Massages were incredible. All staff in Coco was just amazing! Loved it!

    sandra, 3 night trip, Mar. 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Coco Go!

    We had an amazing stay in Coco. Stepping out of the bungalow having your feet in the sand is bliss. Amazing staff. Love the chill area in front and the separate bar, incredible. Spent so much time in the hammocks on the beach. Definitely would go back.

    William, 3 night trip, Feb. 5, 2021

    Verified Hotels.com guest review

See all 182 reviews