See all properties

Sway Hotels

5.0 star property
Erzurum ski hotel with 2 restaurants and free ski shuttle

Choose dates to view prices

Photo gallery for Sway Hotels

Sauna, steam room, Turkish bath, body treatments, 12 treatment rooms
Front of property
Lobby sitting area
Sauna, steam room, Turkish bath, body treatments, 12 treatment rooms
Lobby sitting area
Sway Hotels, nestled in the heart of Palandöken, offers a luxurious retreat for families. Unwind at the spa with a massage or manicure/pedicure, then dine at one of two restaurants on site. With free WiFi and an arcade/game room to keep everyone entertained, guests rave about their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free ski shuttle
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Massage/treatment rooms
  • Business center

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Balcony
Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Pillow menu
Premium bedding
  • 102 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Pillow menu
Premium bedding
Hair dryer
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Balcony
Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Pillow menu
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed
Exterior

Polat Palandoken

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 22 reviews
The price is CA $210
CA $235 total
includes taxes & fees
Jun 7 - Jun 8
Polat Palandoken
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Yunus Emre Mahallesi Kayak Tesisleri, Kümeevler No 2/2 25.100, Erzurum, 25070

What's nearby

  • Palandöken Mountain - 10 min walk - 0.9 km
  • Ataturk University - 5 min drive - 4.7 km
  • Çifte Minareli Medrese - 6 min drive - 5.7 km
  • Rüstem Pasha Caravanserai - 6 min drive - 6.1 km
  • Abdurrahman Gazi Tomb - 10 min drive - 5.6 km

Getting around

  • Erzurum (ERZ) - 29 min drive
  • Palandoken Station - 22 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪Cafe-25 Kahvaltı - ‬4 min drive
  • ‪Palandöken Cafe - ‬2 min walk
  • ‪Fanus Cafe Erzurum - ‬20 min walk
  • ‪Yıldızların Altında - ‬2 min drive
  • ‪Polat Erzurum Resort Hotel Mola Cafe - ‬3 min walk

About this property

Sway Hotels

Featuring a free ski shuttle, Sway Hotels is a great choice for your ski vacation in Erzurum. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, body treatments, or mani/pedis. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool, and a sauna.

Languages

English, Turkish

At a glance

DONE

Hotel size

    • 181 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Offsite

    • Free ski shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator

Ski

  • Free ski shuttle
  • Skiing nearby

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Slippers

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Sway Spa has 12 treatment rooms. Services include body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Dining

X Bar - Onsite bar.
Lobby Bar - Onsite bar. Open daily.
Aprés Ski Bar - Onsite bar. Open daily.
Ana Restaurant - Onsite restaurant. Open daily.
Orient Dine - Onsite fine-dining restaurant. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately TRY 60 for adults and TRY 60 for children
  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Sway Hotels Hotel Erzurum
Sway Hotels Hotel
Sway Hotels Erzurum
Sway Hotels Hotel
Sway Hotels Erzurum
Sway Hotels Hotel Erzurum

Frequently asked questions

Is there a pool at Sway Hotels?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Sway Hotels?

Sorry, pets aren't allowed.

Is parking offered on site at Sway Hotels?

Yes, there's free self parking.

Is airport shuttle service offered by Sway Hotels?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Sway Hotels?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Sway Hotels and nearby?

Have fun with nearby winter activities like skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sway Hotels also has 3 bars, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Sway Hotels?

Yes, there are 2 onsite restaurants.

What's the area around Sway Hotels like?

Sway Hotels is in Palandöken, a short 10-minute walk from Palandöken Mountain.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice hotel, very well kept. Thanks to the management and staff! The selection of food at the restaurant is amazing. The slope and the lift is just a minute away from the ski room. The ski rental shop has a good choice of equipment. The ski area itself a bit limited, but it is great for beginners! Apres ski bar is there with nice cocktails and good food! We enjoyed our stay a lot! Thanks to everyone!
Igor, 5-night family trip
Verified Expedia guest review

8/10 Very good

almost all god except, it is advertised as full board and it does not include alcohol at all.. it is not all-inclusive, be careful when you are booking
Verified Expedia guest review

10/10 Exceptional

Sway hotel feedback

It was amazing
esmaeil, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ski hotel that is good in the off season

We stayed at the Erzerum Sway Hotel while on a long-distance road trip. The hotel was very nice, but obviously, its primary purpose is for skiers in winter. The hotel was quite comfortable. The breakfast was a good Turkish style breakfast. Even though it was the "off season," this was good place if you are looking for a comfortable place to relax in the Erzerum area.
Kent, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Overall the hotel is nice. However not worth the room rate. Breakfast is the same every morning and offers no big choice. I would not choose this hotel again.
Alex, 1-night trip
Verified Expedia guest review

6/10 Good

Great location,weak cleanliness and service,most of them cant speak english,even when i wanted to ask for a cup they couldnt understand,great breakfast.
Verified Hotels.com guest review

10/10 Exceptional

Gökhan Ali, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

baris, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Melisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Personel güler yüzlü. Hizmet çok iyi. Kahvaltıda çeşit çok fazla.
Yücel Hasan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

can, 3-night trip
Verified Hotels.com guest review

8/10 Very good

TOKTAMIS, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Tem tudo para ser 5* mas falta serviço restauração

O hotel tem muito conforto e condições físicas, mas falha no serviço de restauração. Piscina, ginásio e quartos muito bom. No restaurante a empregada trocou os pratos e a confecção dos pratos foi muito má. Pareceu que aqueceram a comida da última refeição, tivemos de comer à la carte no bar. O pequeno almoço é bufete, mas com alguns produtos do dia anterior.
Sandra, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Rıdvan bey e teşekkür ederiz.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kayak keyfi

3-night romance trip
Verified Hotels.com guest review

6/10 Good

CETIN, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Sway Hotel Tecrübesi

Otelin artıları: -Ulaşımı, lezzetli yemekleri, güler yüzlü personeli, temizliği, başlangıç seviyesi kayakçılar ve boardçular için ideal olan pistleri ve resepsiyondakilerin iki günde çözemedikleri bir sorunu hemen çözebilen otel müdürü. Eksiler ise; odaların önlerine tamamiyle yanlış şekilde konulmuş mobilyalar ve gece yarılarına kadar orada oturan misafirlerin seslerini odada duymak ve uyuyamamak, (fotoğraf aşağıdadır) resepsiyondakilerin bunu engelleyememesi, kaloriferi iyi çalışmayan ve geceleri sesten uyuyamadığımız odayı değiştirme talebimizi 3 kez söylememize rağmen bizimle ilgilenmeyen resepsiyon görevlisi Mine Hanım ve otoparkındaki karların tuzlanmaması veya kürenmemesi.
NAIL YAGIZ, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Avrupa’dan ailece seyahat etik! Personeli inden tutun Hotelin Yemeklerinden Odaların durumundan çok memum kaldık! Herkese tavsiye ederiz! Herkes güleryüzlü, hem Personel hem Misafirler.
Yalcin, 6-night family trip
Verified Hotels.com guest review

6/10 Good

Sway de bir gece

Avantajlı konumuna rağmen hizmet kalitesi yetersizdi. Sadece girişteki belboy güleryüzlü idi. Yatak ve yastık sıradan ve rahatsız. Kahvaltı boyunca garson göremedik
Ahmet, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mehmet, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Palandoken seyahatimiz

Rezervasyonu Hotels.com' dan yaptigimiz esnada 79-€ ucret ödeyeceğiniz yaziliydi fakat otel bizden 105-€ ucret aldi hos olmayan bir durumdu tek olumsuz durum bu idi
Verified Hotels.com guest review

6/10 Good

Çalışanlar dışındaki her şey iyiydi.

Otelin konumu güzel. Erzurum şehride çok güzel bir şehir. Odalar konforlu ve sıcak. Otel çalışanlarını beğenmedim. Sanki pansiyonda çalışıyormuş gibi bir tavırları var.
Ali, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mehmet, 1-night romance trip
Verified Hotels.com guest review