Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

Photo gallery for Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

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On the beach, white sand, snorkeling
On the beach, white sand, snorkeling
On the beach, white sand, snorkeling
4 outdoor pools

Overview of Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

UNESCO Sustainable Travel Pledge

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

4.5 star property
Cap Estate beachfront property with 9 restaurants and spa

8.2/10 Very good

565 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
The price is CA $797
Price available on 08/28/2022
Map
Gros Islet, Gros Islet, LC01101
Main amenities
  • Daily housekeeping
  • On the beach
  • 9 restaurants and 10 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Nightclub
  • Free children's club
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Children's pool
  • Pool bar
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Separate bathtub and shower
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Cap Estate

Getting around

  • George F. L. Charles Airport (SLU) - 35 min drive
  • Hewanorra Intl. Airport (UVF) - 109 min drive

About this property

Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort

With access to onsite snorkeling, Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort is a great choice for your beach stay in Gros Islet. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. Gourmet Marche, one of 9 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 10 bars/lounges, a nightclub, and a free kid's club. The helpful staff and restaurant get good marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 290 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 9 restaurants
  • 10 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Volleyball
  • Snorkeling

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Sauna

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Gourmet Marche - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Hunter Steakhouse - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Grazie Italian Trattoria - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Zen - This restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Score Sports Bar - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of USD 100 (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Royalton Saint Lucian Resort All Inclusive Cap Estate
Royalton Saint Lucian Cap Estate
Royalton Saint Lucia Resort All Inclusive Cap Estate
Royalton Saint Lucia Cap Estate
Royalton Saint Lucia All Inclusive Cap Estate
Royalton Saint Lucia Inclusiv
Royalton Saint Lucia Resort Spa All Inclusive

Frequently asked questions

Overall score and ratings

8.2

Very good

9.1/10

Cleanliness

8.3/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

jermie, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

The dining options were very limited and the quality of the food was just OK. The staff were very 'tip focused'...this was uncomfortable and often awkward. We thought that all inclusive hotels/resorts included tips.
Karyn, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Overall a good experience. The staff was friendly, there were great, the property was clean, the rooms were nice, and many food options. The only things I would say need improvement are: -The escalators in the main area need repair along with tiles in staircases. -Only upgrade to Diamond Club if you want top shelf alcohol, otherwise not worth it.
Chad, 6-night family trip
Verified Expedia guest review

6/10 Good

We stayed only briefly and it was quite mediocre at best. Pool and beach service staff was amazing, however scheduling for excursions seemed to be difficult as staff had a tough time communicating with us and each other. Check in was meh, we had booked a king room and were forced into a double the first night. Our accommodations were changed night 2 however it was quite lack luster. 3 Rating at best
hope, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Gabrielle, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Layout of the hotel was easy to get around and figure out. Food was excellent! Wait staff very friendly and accommodating! Vernette in housekeeping treated us special! Love you, girl!
Denise, 10-night romance trip
Verified Travelocity guest review

8/10 Very good

We had a gorgeous 2 bedroom, three bathroom suite with private pool looking over the beach and ocean. The pool was not filled properly with water and did not flow as an infinity pool should upon our arrival. After we asked for it to be serviced, it was filled, but there must have been a leak since the height of the water was not maintained. House keeping was excellent, the butler service which was part of our package was fair. The butler service was short staffed and not available or attentive as was promised in the resort advertisement. The bar tenders and waiters were hit or miss for friendliness and service. Plenty of excursions if you wanted to leave the property. The general pools were amazing and the beach chairs and sun huts were available first come first serve. The beaches were maintained daily. Snorkeling along the beach was also good. The restaurants again were hit or miss. "authentic cuisine" for each type of restaurant was lacking and many restaurants portion sizes were very small. The alcoholic beverages were served in plastic reusable small glasses that did not always appear clean and the amount of alcohol per beverage was weak. The 2 hour ride from the airport was also not desirable and we booked the resort for all the great features, not realizing the island was that large to have a 2 hour commute from the airport so this was not desirable. Lots of little things the resort could improve upon for an excellent experience but over great time.
Lee Ann, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Overall it was beautiful the food was good, there are some issues inside the room, only one us 110 outlet. Are jacuzzi was not usable the water will not drain. It was almost impossible to get front desk folks to answer phone.
Behzad, 5-night family trip
Verified Expedia guest review

8/10 Very good

The staff was amazing. However, the food was horrible and I recommend increasing the entertainment.
Jessica, 5-night romance trip
Verified Expedia guest review

6/10 Good

After a long day of travel, the diamond club staff was unable and unwilling to amend the $17,500 Expedia reservation we made. They said we needed to directly contact Expedia, and were not at all understanding or helpful until we demanded to speak with the manager Christian of the resort who genuinely understood and wanted to help us get into our room. In the end, I know we ended up paying higher rates than other guests that we met (I asked them directly) so do your research and engage a travel agent to get the best rate. Also, be aware that if you book with Expedia, and need to make a change such as add another child, or add a babysitter in our case, you will need to make that change with Expedia before getting to the resort. To sum up the resort...the all-inclusive drinks get old and are just a lot of sugar mixed with bottom shelf alcohol...most of the "free" wine is undrinkable and the food portions are extremely small so order 3 calamari if you want a normal side...the steak at the "steakhouse" is not at all what you think of a steakhouse back home and any poorly run Taco Bell would be far better than what they call their TexMex restaurant. The only good restaurant is Zen because of the Hibachi show and combination of decent food/decent portions. If we had it over to do I would have booked Windjammer Landing (good for kids) or Sandals (good for adults only).
william, 9-night family trip
Verified Expedia guest review