Lily Palm Resort

Photo gallery for Lily Palm Resort

Primary image
On the beach, white sand, beach bar
On the beach, white sand, beach bar
On the beach, white sand, beach bar
2 outdoor pools, pool umbrellas, sun loungers

Overview of Lily Palm Resort

Lily Palm Resort

4.0 star property
4-star beachfront hotel with spa, near Watamu Beach

7.4/10 Good

47 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Air conditioning
  • Connecting rooms available
  • Bar
The price is CA $94
Price available on 10/03/2022
Map
Watamu National Marine Park, Watamu, 80202
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Children's pool
  • Beach bar
  • Pool bar
  • Room service
  • Babysitting
  • Conference center
  • Terrace
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden

Choose dates to view prices

About this area

What's nearby

  • On the beach

Getting around

  • Malindi (MYD) - 26 min drive

About this property

Lily Palm Resort

4-star family-friendly hotel by the ocean
At Lily Palm Resort, you can look forward to a free breakfast buffet, a beach bar, and a poolside bar. This hotel is a great place to bask in the sun with a white sand beach and beachfront dining. Treat yourself to a massage at the onsite spa. Enjoy international cuisine, ocean views, and al fresco dining at the two onsite restaurants. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a free manager's reception and a terrace.
Other perks include:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • A 24-hour front desk, multilingual staff, and a gift shop
  • Tour/ticket assistance and a porter/bellhop
  • Guest reviews speak well of the family-friendly amenities, beach locale, and overall value
Room features
All guestrooms at Lily Palm Resort feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • Furnished balconies or patios, wardrobes/closets, and ceiling fans

Languages

English, Italian, Swahili

Cleaning and safety practices

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 74 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 7:00 AM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Onsite parking available only on request

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Free reception (select days)
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Babysitting (surcharge)

What to do

  • On the beach

Working away

  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Garden
  • Terrace
  • 2 outdoor pools
  • Full-service spa

Languages

  • English
  • Italian
  • Swahili

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Ristorante Principale - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Mapango Reef - This beachfront seafood restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

This property accepts credit cards, mobile payments and cash.

Mobile payment options include: M-Pesa and PayPal.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Lily Palm Resort Watamu
Lily Palm Watamu
Lily Palm
Lily Palm Resort Hotel
Lily Palm Resort Watamu
Lily Palm Resort Hotel Watamu

Frequently asked questions

Does Lily Palm Resort offer free cancellation for a full refund?
Yes, Lily Palm Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Lily Palm Resort?
As of 2 Oct 2022, prices found for a 1-night stay for 2 adults at Lily Palm Resort on 3 Oct 2022 start from CA $94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Lily Palm Resort?
This property confirms that guests are provided with hand sanitizer and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Lily Palm Resort?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Lily Palm Resort?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Lily Palm Resort?
You can check in from 7:00 AM - 11:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Lily Palm Resort and nearby?
Lily Palm Resort has 2 outdoor pools and a spa, as well as a garden.
Are there restaurants at or near Lily Palm Resort?
Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and ocean views. Nearby restaurants include Lo Spuntino (7-min walk), Barracuda Inn (9-min walk), and Come Back Club (9-min walk).
Does Lily Palm Resort have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Lily Palm Resort like?
Lily Palm Resort is in the heart of Watamu, a short 18-minute walk from Watamu Beach.

Overall score and ratings

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

5.9/10

Amenities

6.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very good

Fernando, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really loved everything about this place, the pool and view were amazing
Inez, 2-night trip
Verified Orbitz guest review

2/10 Poor

Roald Ivar, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Henrik, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Emily, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Very pleasant stay
We had a very a very pleasant stay at Lily Palm. All the staff went out of their way to make us feel welcome, which was nice. We went out of peak season, so it was very quiet. The complex is clean, has a nice pool and access straight onto the beach. There is a nice Italian restaurant on site, but also some local restaurants on the beach as well which serve great seafood, and other nice places to eat within walking distance in town. The rooms are okay, maybe a little tired looking, but for the price we paid, we have no complaints. The bed was fine, and the Aircon worked, so we were content! We were on b&b rate - the breakfast was a little disappointing, and instant coffee was served rather than fresh...but again, for the price of this hotel we can't really complain. All in all, we enjoyed our stay. I would happily return.
Emily, 3-night trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

8/10 Very good

Lovely grounds and a nice pool area, very inviting. Staff is very friendly and helpful. Food was ok, but the "juice" or mix or whatever it was at breakfast was virtually undrinkable.
Lisa, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

DO NOT BOOK THIS PROPERTY! The photos are old, the entire property is run down! Italians own it and all the other Good reviews came from mostly Italians and are false AF! I spoke to both owners as they were they lounging around on holiday and not giving a damn about theIr paying customers and staff. One of the owners told us we were cheap because we booked HIS property on Expedia!!! The pool and beach was great! But there are many haggling people on the beach trying to get you to buy things and take their tours, annoying. It was just hard to enjoy the beach. They did walk us across the ocean at low tide and it was fun. The restaurant staff was great! But I repeat, don’t stay here! If you decide to, Don’t get the all inclusive package. Don’t get breakfast included either. We didn’t and so glad because it wasn’t worth it. Food is sitting out and cold. However, The food we ordered a la carte was really good Just not many choices! The rooms were not as they appear online. The bathrooms are disgusting, missing grouting and stains on the walls and mirror. I could barely see myself in the mirror it was so old and dirty and also why you don’t see many photos posted of the bathrooms online. It wasn’t just my room. I booked 4 rooms for my group and 2 of the rooms were absolutely horrible! We demanded a room switch, but it wasn’t much better. The pool and location will suck you in but DON’T DO IT! I travel for a living and totally regret this stay. I hope this helps someone else.
UnhappyCustomer, 3-night family trip
Verified Expedia guest review