Stay was awesome! Stayed 2 days - no hot water! Didnât complain - just took cold showers- it was actually refreshing g since itâs so hot outsideâfront desk /breakfast/pool- were great!!
The staff were nice and the rooms were clean. Breakfast was just ok. Ive had much better options in other locations, but everything seemed fresh. The bed was sort of broken down feeling and the chaise in the room was kind of dingy looking, making me not want to sit on it. Also, there werenât some of the small amenities I've become accustomed to, like makeup wipes and a makeup/adjustable mirror. The coffee service tray was not reatocked, and there were used items left on it.
It was okay. ALOT ALOT of kids/ teenagers running up and down the halls knocking on doors and running. Kids were so loud throughout the whole hotel. 12:30am they were still loud up and down the hallways
The room was old and dirty. It smelled old and the shower was not clean. There was hair in the shower and the carpet was old. I did not like the room or facilities and will not stay here again. Then my tier was stopped up the whole time. I advised the front desk but she didnât send anyone to fix it. I would not stay here again. I I y stayed because it was one night and we got in late so we were too tired to find another hotel. And I paid $117 for one night. Iâd like a refund Gross!
Let me start my saying we prefer really nice, clean, modern hotels. Hampton Inn in LA made me really like Hampton Inns. So I thought no different when reserving our room here doing our trip to Katy. To all of our surprise, this hotel is nothing like other Hampton Inns. It was sooo outdated! As soon as we walked in we noticed scraps on the wall, doors damaged, bathroom old, and weird old smell, tv small, etc. I could go on and on. But for me and my family personally would never stay here again! But on the flip side the only great experience, was the lady that checked us in! She showed is amazing customer service!