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Sarova Imperial Hotel

3.0 star property
Kisumu hotel with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Sarova Imperial Hotel

Reception
Lobby
Lobby sitting area
Restaurant
Minibar, in-room safe, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Airport transfer
  • Bar
  • Non-smoking
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The current price is CA $226
CA $267 total
includes taxes & fees
Mar 28 - Mar 29

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Queen Room - View

View from room

Deluxe Queen Room - View

Highlights

Soundproofed
Individually furnished
Air conditioning
TV
Pillow menu
Renovated in 2022
Bidet
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Minibar, in-room safe, individually furnished, desk

Deluxe Queen Room

Highlights

Soundproofed
Individually furnished
Air conditioning
TV
Pillow menu
Renovated in 2022
Bidet
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

Minibar, in-room safe, individually furnished, desk

Premium Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Dining table
TV
Pillow menu
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room - Accessible

View from room

Deluxe Queen Room - Accessible

Highlights

Soundproofed
Individually furnished
Air conditioning
TV
Pillow menu
Renovated in 2022
Bidet
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, individually furnished, desk

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
TV
Pillow menu
Renovated in 2022
Bidet
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds
Exterior

Acacia Premier Hotel

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
8.8 out of 10, Excellent, 114 reviews
The price is CA $223
CA $278 total
includes taxes & fees
Mar 28 - Mar 29
Acacia Premier Hotel
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About the area

Map
Achieng' Oneko Road, Kisumu, 40100

Getting around

  • Kisumu (KIS) - 13 min drive
  • Kakamega (GGM) - 82 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pool Bar @ Acacia Premier - ‬7 min walk
  • ‪Java House - ‬6 min walk
  • ‪Laughing Buddha - ‬14 min walk
  • ‪Mahfudh Ashur Restaurant - ‬15 min walk
  • ‪Java United Mall - ‬17 min walk

About this property

Sarova Imperial Hotel

Sarova Imperial Hotel is just 3 mi (4.9 km) from the airport and offers a shuttle (available 24 hours). You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge.

Languages

English, Swahili

At a glance

DONE

Hotel size

    • 95 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking within 164 ft
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 28
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Area rugs in room
  • Tile flooring in room

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 for adults and USD 5 for children
  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (roundtrip)

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Imperial Hotel Kisumu
Imperial Kisumu
Imperial Hotel
Sarova Imperial Hotel Hotel
Sarova Imperial Hotel Kisumu
Sarova Imperial Hotel Hotel Kisumu

Frequently asked questions

Does Sarova Imperial Hotel offer free cancellation for a full refund?

Yes, Sarova Imperial Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sarova Imperial Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sarova Imperial Hotel?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Sarova Imperial Hotel?

Yes, an airport shuttle is available. The charge is USD 30 per vehicle roundtrip.

What are the check-in and check-out times at Sarova Imperial Hotel?

Check-in start time: noon; Check-in end time: anytime. Check-out time is 10 AM.

Are there restaurants at or near Sarova Imperial Hotel?

Yes, there's an onsite restaurant.

What's the area around Sarova Imperial Hotel like?

Sarova Imperial Hotel is a short 5-minute walk from Kisumu Clock Tower and 12 minutes' walk from The West End Shopping Mall.

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Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Very highly recommend for bleisure. Very conveniently located, has all major amenities required for a City Hotel and service is quite professional and hospitality top notch.
Annette, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Solomon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really comfortable stay
Daniel Jonathan, 1-night business trip
Verified Expedia guest review

6/10 Good

The staff are nice and many times the service was good. However, in few instances I had to wait a long time for a coffee or meal to be served, and the cleaning person threw away some medications from my side table. The gym is really not good.
Italo, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Staff are professionally trained and offer excellent service and friendly support to guests. The hotel is very clean but the aircom in my room didn't work.
Steven, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel! Professional and welcoming team.
Patricia, 2-night trip
Verified Expedia guest review

2/10 Poor

Not what I expected
3-night trip
Verified Hotels.com guest review

8/10 Very good

The restaurant staff could do with some additional training on service. Food was brought separately so some had to start & finish before others started. Additionally, the food was just placed on the table for us to figure out whose food was whose. Waitress had to call others to help her use the card machine. They kept passing us to close windows & turned off lights without the courtesy to be excused etc. We had to wait over an hour for our room to be ready. Concierge staff was very kind & helpful.
Anne-Marie, 1-night family trip
Verified Expedia guest review

8/10 Very good

Generally a good hotel. Only used the room and room service. Staff were excellent. Only thing I would say they should some mood lighting in the room for those that don’t enjoy overly bright lights. Enjoyed my one night stay
Frankline, 1-night trip
Verified Expedia guest review

4/10 Fair

Julie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Check out time of 10 am is was too early especially if on holiday. Noon sounds better.
michael, 1-night trip
Verified Expedia guest review

10/10 Exceptional

N/A
Kisemei, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Preet, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The team members are what makes a stay here very enjoyable.
WILLIAM, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very professional staff. Clean. Incredible food. Great deck for a sunset view! We will definitely stay here again.
kristen, 3-night business trip
Verified Expedia guest review

8/10 Very good

Great food, great staff, and all around great vibes.
Davion, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Conveniently located to all key amenities - banks, hospitals, shopping malls, airports, bus terminals, and key Government Offices. The Hotel has a very professional and delightful Staff, very clean facilities, and well-appointed rooms. The freshly prepared meals which are delicious and tasteful are the highest rating for the property.
Annette, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A gem in Kisumu
A fantastic hotel with great staff. Everyone is so friendly and helpful. I highly recommend for anyone to stay there. Nice brekki and everyone pays attention to fine details.
Pawel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Judy, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Joyce, 1-night trip
Verified Expedia guest review

10/10 Exceptional

My stay was good and they were all friendly
Moises, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great hotel wiyh exceptional service!
Priscilla, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ephantus, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel. I loved the facilities. Daily room cleaning. Conformable bed and bedding. Food is very good, menu selection is excellent. Only drawback is service can be slow at times. Serving tea or coffee was very slow. Ordered food took very long everytime. Otherwise, location is perfect, devoid of noise and accessible to many local attaractions.
Patrick, 5-night trip
Verified Expedia guest review

8/10 Very good

The service and location were great, the property is being renovated, except for the minor noise inconvenience the stay was great. breakfast was expensive, Hotel located in the center of town, close to supermarket and other shopping.
Andrew A, 6-night business trip
Verified Hotels.com guest review