10/10 Exceptional
Very clean room, kind staff, and the best location for the tourist. Very close to public parking at Ottawa city hall where you can find very rate during the weekend
Si-Jung
Si-Jung, 1-night trip
Metcalfe Hotel Ottawa by Gray Collection
Hotel with restaurant, near Confederation Park
Choose dates to view prices
In the heart of Ottawa, The Metcalfe Hotel offers a warm welcome with Cocotte bistro serving delicious meals. Stay connected with in-room WiFi, relax at the hair salon or library, and enjoy helpful multilingual staff. Previous guests rave about the hotel's dining options and central location.
VIP Access9.4
Exceptional
Popular amenities
- Pet friendly
- Parking available
- Free WiFi
- Air conditioning
- Gym
Main amenities (12)
- Daily housekeeping
- Restaurant
- Breakfast available
- Fitness center
- Valet parking
- Room service
- 6 meeting rooms
- 24-hour front desk
- Air conditioning
- Library
- Communal living room
- Front-desk safe
For families (6)
- Children stay free
- Free cribs/infant beds
- Television
- Daily housekeeping
- Coffee/tea maker
- Blackout drapes/curtains
$178 nightly
$214 total
Apr 19 - Apr 20
Total with taxes and fees
Why we love this property
Delicious dining options
The hotel restaurant serves full breakfast to kick-start the day. In-room champagne service adds a touch of luxury to any stay.
Sleep like royalty
Doze off in style with hypo-allergenic premium bedding and a pillowtop mattress. Toast to sweet dreams with champagne service and a minibar.
Room options
Check availability for these dates
Showing 12 of 12 rooms
Room, 1 King Bed (Atrium)
9.2Wonderful
10 reviews
- 265 sq ft
- Sleeps 2
- 1 King Bed
Classic Room, 1 King Bed
9.6Exceptional
32 reviews
- City view
- 245 sq ft
- Sleeps 2
- 1 King Bed
Classic Room, 1 Queen Bed
9.4Exceptional
48 reviews
- 205 sq ft
- Sleeps 2
- 1 Queen Bed
Suite, Corner
8.0Very good
1 review
- 540 sq ft
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
Suite, 2 Bedrooms
- 850 sq ft
- 2 bedrooms
- Sleeps 6
- 2 Queen Beds and 1 King Bed
Deluxe Room (Queen)
9.4Exceptional
3 reviews
- 555 sq ft
- Sleeps 2
- 1 Twin Murphy Bed
Executive Room, 1 King Bed
9.8Exceptional
8 reviews
- 405 sq ft
- Sleeps 2
- 1 King Bed
Executive Room, 2 Bedrooms
- 700 sq ft
- 2 bedrooms
- Sleeps 4
- 2 King Beds
Junior Suite
10.0Exceptional
4 reviews
- 485 sq ft
- Sleeps 5
- 1 King Bed
Superior Room, 2 Queen Beds
9.2Wonderful
33 reviews
- 310 sq ft
- Sleeps 4
- 2 Queen Beds
Superior Room, 1 King Bed
9.6Exceptional
17 reviews
- 295 sq ft
- Sleeps 2
- 1 King Bed
Superior Room, 2 Bedrooms
10.0Exceptional
1 review
- 605 sq ft
- Sleeps 6
- 2 Queen Beds and 1 King Bed
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About the neighborhood
123 Metcalfe Street, Ottawa, ON, K1P 5L9
What's nearby
- National Arts Centre - 3 min walk - 0.3 km
- Rideau Canal - 3 min walk - 0.3 km
- Ottawa City Hall - 3 min walk - 0.3 km
- Rideau Centre - 7 min walk - 0.6 km
- Parliament Hill - 8 min walk - 0.7 km
Getting around
- Ottawa International Airport (YOW) - 15 min drive
- Ottawa Station - 6 min drive
- Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
- Ottawa Fallowfield Station - 17 min drive
- Parliament Station - 6 min walk
- Rideau Station - 11 min walk
- Lyon Station - 12 min walk
Restaurants
- Meet Noodle 又見壹面 - 2 min walk
- The Scone Witch - 2 min walk
- Grill Forty One - G41 - 3 min walk
- Browns Socialhouse Centretown - 3 min walk
- Gabriel's Pizza - 3 min walk
About this property
Metcalfe Hotel Ottawa by Gray Collection
You'll be in a fantastic location at Metcalfe Hotel Ottawa by Gray Collection, just a 5-minute walk from Confederation Park and National Arts Centre. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. Also, Ottawa City Hall and Parliament Hill are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and restaurant. Public transportation is just a short walk: Parliament Station is 6 minutes and Rideau Station is 11 minutes.
At a glance
Hotel size
- 108 rooms
Arriving/Leaving
- Check-in start time: 4:00 PM; Check-in end time: anytime
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets allowed*
- Service animals welcome
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Onsite valet parking (CAD 47 per night)
- Wheelchair-accessible parking on site
Other information
- Smoke-free property
Property amenities
Food and drink
- Full breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 7:30 AM–1:00 PM on weekends
- Restaurant
- Room service (limited hours)
Traveling with children
- Children stay free (see details)
- Children's games
Working away
- 6 meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
- Multilingual staff
- Porter/bellhop
Facilities
- Safe-deposit box at front desk
- Library
- Communal living room
- Fitness center
- Banquet hall
Accessibility
- Braille/raised signage
- Elevator
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Handrails in stairways
Room amenities
Be entertained
- 42-inch flat-screen TV
- Cable TV channels
Home comfort
- Air conditioning and heating
- Portable fan
- Minibar
- Coffee/tea maker
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Down comforter
- Blackout drapes/curtains
- Premium bedding
- Pillowtop mattress
- Free crib/infant bed
Freshen up
- Shower only
- Free toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste (on request)
Stay connected
- Desk
- Free WiFi
Food and drink
- Champagne service
More
- Daily housekeeping
- In-room safe
- Recycling
Special features
Dining
Cocotte - Onsite bistro.
Fees & policies
Optional extras
- Full breakfast is offered for an extra charge of approximately CAD 15 to 25.00 for adults, and CAD 10.00 to 20.00 for children
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of CAD 75 per accommodation, per stay
Parking
- Valet parking costs CAD 47 per night
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa
Frequently asked questions
Does Metcalfe Hotel Ottawa by Gray Collection offer free cancellation for a full refund?
Yes, Metcalfe Hotel Ottawa by Gray Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Metcalfe Hotel Ottawa by Gray Collection?
Yes, pets are welcome. There's a charge of CAD 75 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Metcalfe Hotel Ottawa by Gray Collection?
Yes. Valet parking costs CAD 47 per night.
What are the check-in and check-out times at Metcalfe Hotel Ottawa by Gray Collection?
Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Metcalfe Hotel Ottawa by Gray Collection?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (8-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.
What is there to do at Metcalfe Hotel Ottawa by Gray Collection and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Metcalfe Hotel Ottawa by Gray Collection?
Yes, there's an onsite restaurant, Cocotte.
What's the area around Metcalfe Hotel Ottawa by Gray Collection like?
Metcalfe Hotel Ottawa by Gray Collection is in Downtown Ottawa, a short 6-minute walk from Parliament Station and 5 minutes' walk from Rideau Canal. Our travelers say the local area is very central.
Have a question?
BetaGet instant answers with AI powered search of property information and reviews.
Metcalfe Hotel Ottawa by Gray Collection Reviews
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Amenities
9.6
Staff & service
9.4
Property conditions & facilities
What guests liked
- The in-house restaurant offered excellent cuisine, great selection, and amazing food, with many guests thoroughly enjoying their dining experiences. (18 reviews)
- Breakfast at the restaurant was consistently excellent and a highlight of the stay. (20 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffRoomLocationRestaurantLobbyBedParkingBreakfastFoodBoutique hotel10/10 Exceptional
Excellent hotel when visiting Ottawa. Close to dowel and Parliament.
George
George, 2-night trip
10/10 Exceptional
Wonderful hotel. Exactly as advertised. I would easily choose this above any hotel in downtown Ottawa.
Adam Lee
Adam Lee, 2-night trip
10/10 Exceptional
The hotel is very modern looking, the staff is great and the rooms are very clean. Shout out to the restaurant as well !
Fabio
Fabio, 2-night trip
10/10 Exceptional
Love this hotel!
John
John, 2-night trip
10/10 Exceptional
They allowed me to check in a couple hours early. Staff was kind, hotel clean and lovely. Great location, right around the corner from Rideau Canal.
Julie
Julie, 1-night trip
10/10 Exceptional
Great staff nice quaint hotel and good resto in the hotel!
Anju
Anju, 1-night trip
10/10 Exceptional
Great stay
Taylor
Taylor, 1-night trip
10/10 Exceptional
Beautiful hotel and rooms, f
Stela
Stela, 1-night trip
10/10 Exceptional
Beautiful rooms, even better bar!
Jessica
Jessica, 2-night trip
10/10 Exceptional
whole place was great, staff could not have been better!
Michael
Michael, 3-night trip
10/10 Exceptional
Everything was great. Really nice place conveniently located
robert
robert, 1-night trip
10/10 Exceptional
very friendly staff
keith
keith, 2-night trip
10/10 Exceptional
Great hotel, super nice rooms, fantastic restaurant. 👍 recommend.
Paolo
Paolo, 1-night trip
10/10 Exceptional
Very comfortable and friendly staff
Lora
Lora, 1-night trip
10/10 Exceptional
Clean room
Friendly staff
Great amenities
Chris
Chris, 1-night trip
10/10 Exceptional
Everything was enjoyable…staff were great..
Ian
Ian, 2-night trip
10/10 Exceptional
Design, location, good stuff.
handan
handan, 2-night trip
10/10 Exceptional
A wonderful property with an outstanding restaurant.
John
John, 3-night trip
10/10 Exceptional
Good experience, spacious room and very comfortable bed.
Vincent
Vincent, 1-night trip
10/10 Exceptional
Overall nice stay
Marc
Marc, 1-night trip
10/10 Exceptional
Everything was excellent!
Erin
Erin, 3-night trip
10/10 Exceptional
Nice atmospehere, welcoming staff, great restaurant
Shelley
Shelley, 2-night trip
10/10 Exceptional
Great room. Efficient staff, nice breakfast
Catherine
Catherine, 1-night trip
10/10 Exceptional
Nice, clean and comfortable room, the hotel is beautiful and the staff very friendly. I'll definitely go back when in the Ottawa area.
Yvan
Yvan, 1-night trip
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