2/10 Poor
Dec 16, 2018
The indian reception man was very rude and inconsiderate. It was unacceptable.
I didnt make it to hkg (due to culture custom) but my aunty and cousin were there to check in but it was then we knew they couldn't check in without me due to the country's riduculous policy.
The room was fully paid and they didn't want to refund on it!! They took advantage on my small money for their own goodness.
It was a nightmare to deal with the arrogant receptionist (he was a lame didn't want to give his name). He triple up the price to book the same room. But my aunt couldn't afford such unreasonable price. The man chased them away when my aunt decided not to book with them. He was gladly to open the exit door and asked them to leave the hotel. FYI, my aunty is 60 years old.
I advise not to deal with this hotel and not to get the same experience.
Verified traveller
6-night trip
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