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Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside), Chiang Mai

Luxury hotel in Wat Ket with outdoor pool and restaurant

  • Free WiFi and free parking
From
$172 CAD

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1 / 57Outdoor Pool
369/1 Charoenraj Road, Wat Ket, Muang, Chiang Mai, 50000, Thailand
9.4.Exceptional.
  • Great hotel just outside Old City walls, but close walking distance to some cool…

    Feb. 20, 2020

  • Never before have I actually met a general manager at a hotel. This place makes you feel…

    Nov. 6, 2019

See all 51 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 30 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Children's pool
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Television

What’s around

  • In Wat Ket
  • Riverside - 8 min walk
  • Muang Mai Market - 15 min walk
  • U.S. Consulate General - 18 min walk
  • Warorot Market - 19 min walk
  • Chiang Mai Night Bazaar - 23 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, River View
  • Grand Suite River View
  • Pool Suite
  • Suite, Garden View

What’s around

Landmarks

  • In Wat Ket
  • Riverside - 8 min walk
  • Muang Mai Market - 15 min walk
  • U.S. Consulate General - 18 min walk
  • Warorot Market - 19 min walk
  • Chiang Mai Night Bazaar - 23 min walk
  • Central Festival Chiangmai - 28 min walk
  • Tha Phae Gate - 28 min walk
  • Chang Puak Market - 30 min walk
  • Anusarn Market - 30 min walk
  • Wat Chiang Man - 31 min walk

Getting around

  • Chiang Mai Intl. Airport (CNX) - 22 min drive
  • Chiang Mai Railway Station - 9 min drive
  • Saraphi Station - 21 min drive
  • Lamphun Pa Sao Station - 21 min drive
  • Airport shuttle (surcharge)
map
See on map
369/1 Charoenraj Road, Wat Ket, Muang, Chiang Mai, 50000, Thailand

At a glance

Hotel size

  • This hotel has 30 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Mandatory gala dinner fees are included in the room rate for 2 guests on November 1, December 25, and December 31, valid for food only; fees apply for beverages. The posted Gala Dinner fees apply to extra guests only.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 7 AM to 11 PM*

Parking

  • Free secured onsite self parking
  • Free secured onsite valet parking
  • Wheelchair-accessible parking on site
  • Free offsite parking within 164 ft
  • Street parking available

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Free bicycles on site
  • Free pool cabanas
  • Steam room
  • Pool umbrellas

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Grab bar - near toilet

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Separate sitting area
  • Balcony

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include Thai massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Oxygen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • New Year's Eve (31 December) Gala Dinner per child: THB 1

Optional extras

  • English breakfast is offered for an extra charge of THB 900 for adults and THB 450 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 900 per vehicle (one-way)

Children and extra bedsPay at property

  • Rollaway beds are available for THB 2500.0 per night
  • Babysitting/childcare is available for an extra charge
  • Airport shuttle service for children costs THB 0

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 7 AM to 8 PM

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted.

Also known as

  • X2 Riverside Resort
  • X2 Chiang Mai Riverside
  • X2 Riverside
  • X2 Chiang Mai Riverside Resort

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7 AM to 8 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes, Oxygen offers international cuisine. Nearby restaurants include Monsoon Tea (3-min walk), Khao Soi Samer Jai (4-min walk), and Paak Dang (9-min walk).
  • Yes, an airport shuttle is available from 7 AM to 11 PM on request. The charge is THB 900 per vehicle one-way.
  • Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a steam room and spa services. Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) also has a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    Loved it!

    Felt like I was staying at own private house in the country even this property is located in a bustling neighborhood.

    Anthony, 3 night trip, Jun. 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful hotel with very friendly and helpful staff!

    2 night family trip, Mar. 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful resort style setting on the river.

    Beautiful property right on the river and from the moment you arrive you are well taken care of. The service is almost over the top (in a good way!). Definitely enjoyed breakfast looking out at the river in the morning. Would highly suggest to friends and family!

    Tom, 2 night romance trip, Jan. 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Pleasant stay at this beautiful hotel

    Loved everything about this hotel! Upon arrival, we were greeted warmly by the reception staff. We stayed four nights at the river view suite, it was very spacious, including the bathroom. The room had a nice balcony overlooking the lawn and river. The restaurant Oxygen is nicely decorated, dinner was Thai-French fusion and tasty. For activities, there is free kayak rental for kayaking on the Ping River. Overall an amazing experience and will definitely consider staying at this hotel again in the future.

    4 night romance trip, Jan. 2, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice design & peaceful environment. Well trained staffs

    1 night trip, Dec. 26, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Serene Riverside stay.

    Property is beautiful and serene with lovely river views. The devil is in the details and for a 5 star hotel misses the mark especially when it came to service.

    3 night romance trip, Dec. 26, 2018

    Verified Hotels.com guest review

  • 8.0.Very Good

    the fine dining was good value for money. the room is pleasant. very important that the manager listened to our request to improve the breakfast quality. Thanks to accept our late check-out due to my sickness.

    3 night romance trip, Nov. 25, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely new hotel with great restaurant. The setting and food at breakfast was especially nice, sitting outside by the river. we had a river view room which was really spacious and the decor was really cool. Staff are excellent and well trained. Definitely recommend this hotel.

    3 night trip, Nov. 23, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Comfortable vibe. Friendly service. Excellent restaurant.

    1 night trip, Nov. 19, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Chill-tastic!!!!!

    Place is extraordinary. The red delight is a delight for sure. Pick up and staff fantastic from first experience. Breakfast, pool and gym great. Room huge and with everything we needed for a chill away from home. The staff, led by Ewan, was fantastic and helpful. And he personally makes the effort to come and engage with guests over breakfast. We had three days of good steers from him on where to go and three great days out on the back of that advice. Don’t miss the trip to Doi Inthanon. Really good. And do the walk. Our one moderate experience was with the restaurant on our last night. It was super expensive and whilst the food was obviously prepared with a degree of skill and care, it was all a bit same-y and non-wow. Michelin starred restaurant should have been better. We had the most comprehensive 3,500B tasting menu and it was, well, ordinary. And I spoke to the chef the previous night and told him we were coming and he promised to look after us. Usually chef comes out and engages but not this one. I think it was left to a number 2 and it was his night off after the big party of French guys the previous evening. So I’m summary, will definitely come back to the hotel, restaurant will have to do better, which is a pity as the setting and potential is extraordinary.

    Anthony P M, 4 night romance trip, Nov. 1, 2018

    Verified Hotels.com guest review

See all 51 reviews