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ZEN Rooms Universal Suite Bed and Breakfast

3.0 star property
Laoag hotel with restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ZEN Rooms Universal Suite Bed and Breakfast

Standard Double Room
Lobby sitting area
Front of property
Reception
Family Room

Reviews

7.0 out of 10

Good

Popular amenities

  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Free parking
  • Restaurant

Main amenities (6)

  • Restaurant
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Concierge services
  • TV in a common area

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Free self parking
  • Free toiletries

Room options

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About the area

Map
Brgy 6 JP Rizal St., Laoag, Ilocos Norte, 2700

What's nearby

  • Ilocos Norte Museum - 8 min walk
  • Sinking Bell Tower - 11 min walk
  • Robinson Place Ilocos Norte - 3 min drive
  • La Paz Sand Dunes - 7 min drive
  • Paoay Church - 23 min drive

Getting around

  • Laoag (LAO) - 17 min drive

Restaurants

  • ‪La Preciosa Fine Dining - ‬1 min walk
  • ‪Floti Cafe - ‬4 min walk
  • ‪Kuro Kuro Croffle - ‬8 min walk
  • ‪Tarlaqueño's BBQ - ‬3 min walk
  • ‪Cuisine de Iloco - ‬5 min walk

About this property

ZEN Rooms Universal Suite Bed and Breakfast

When visiting Laoag, ZEN Rooms Universal Suite Bed and Breakfast is a great choice to consider. Free perks include WiFi and self parking.

Languages

English, Filipino

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • Television in common areas

Room amenities

Be entertained

  • 20-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately PHP 150 for adults and PHP 150 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for PHP 500.00 per day

Policies

This property does not have elevators.
This property accepts credit cards and cash.

Also known as

Universal Suites Hotel Laoag
Universal Suites Laoag
Zen Universal Suite Laoag
ZEN Rooms Universal Suite Bed Breakfast
ZEN Rooms Universal Suite Bed and Breakfast Hotel
ZEN Rooms Universal Suite Bed and Breakfast Laoag
ZEN Rooms Universal Suite Bed and Breakfast Hotel Laoag

Frequently asked questions

Are pets allowed at ZEN Rooms Universal Suite Bed and Breakfast?
Sorry, pets aren't allowed.
Is parking offered on site at ZEN Rooms Universal Suite Bed and Breakfast?
Yes, there's free self parking.
What are the check-in and check-out times at ZEN Rooms Universal Suite Bed and Breakfast?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near ZEN Rooms Universal Suite Bed and Breakfast?
Yes, there's an onsite restaurant.
What's the area around ZEN Rooms Universal Suite Bed and Breakfast like?
ZEN Rooms Universal Suite Bed and Breakfast is a short 8-minute walk from Ilocos Norte Museum and 11 minutes' walk from Sinking Bell Tower.

ZEN Rooms Universal Suite Bed and Breakfast Reviews

Reviews

7.0

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Poor

The bed is so hard. The bathroom is not safe for kids, the bathroom don’t even have extra towel. You need to pay for extra toilet paper. Everything you have to payment even to clean the room and the room is so small. I’m recommending to my friends and family.
Rhea, 4-night family trip
Verified Hotels.com guest review

6/10 Good

12-night trip
Verified Expedia guest review

8/10 Very good

Abegail, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

6/10 Good

Property is well situated and close to bus stations in the city. The property gives out free toothbrushes, soaps, shampoo, etc which is much appreciated. Free breakfast was okay. For the price I've paid, the hotel is fair in value. On the other hand, the interior of the property is not aesthetically pleasing. Furthermore, the property had no generator set and unfortunately, during my stay in the property, there was a whole-day blackout and the hotel could not provide electricity in the room while I was preparing for the day.
JunC, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

I Love the Universal!
I've stayed here twice now and also in 4 different hotels in Laoag prior and this place surpasses all the others for customer service and comfort within the same price bracket. I will definitely be staying here again in the near future.
Robert, 4-night trip
Verified Hotels.com guest review

6/10 Good

Alan, 6-night business trip
Verified Hotels.com guest review

4/10 Fair

not okay
it was not a pleasant stay
1-night trip
Verified Hotels.com guest review

8/10 Very good

Location is good. The staff are nice. ............................................................................................................................................................................................................................................
2-night family trip
Verified Expedia guest review

6/10 Good

Hotel without an elevator that is 5 storeys high
This hotel does not have an elevator and we had a room on the 4th floor. What a pain! There is no way to call the desk if we need something. No phone in the room. The breakfast they offered had run out for the choices we picked from the order manu.
Nini, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Good place but needs some improvement
Area as near the from all the establishments, near the Capitol and the Plaza. Also, the place was cute, though room is small but cute. The building should have an elevator since it is a 5 storey structure. We were located at the 5th floor and it was quite hard and tiring to go up and down.
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Excellent customer service in new & good location
Excellent service - the hotel staff were very courteous and helpful. Felt like a Queen during our 2-nights stay. Breakfast was excellent too. The only thing was the absence of elevator which is hard for elderly guests and Bad WiFi which couldn't really connect to the internet. Good I brought my own pocket WiFi during the trip. Otherwise, awesome hotel and would highly recommend it.
2-night family trip
Verified Hotels.com guest review

4/10 Fair

Tiny room , noise from traffic, very hot without Aircon , freezing with Aircon on, airport pickup late,no food available on arrival .sheet only ,no blanket.
Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing staff and very decent Boutique hotel
I frequently visit Laoag and I Universal Suites is the only hotel in the CBD that I will surely recommend to my family and friends. The most decent in the CBD. Staff is extremely nice as well as the lady owner which I had the chance to personally met. She is gracious and very hospitable. I spoke to the staff and asked about their boss, and they are very happy about how she treats them which made me like the hotel better. Kudos to Universal Suites.
Bien, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Limited space of room but for overnite stay its okay.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Room condition
It’s summer time so i guess this is the reason why the room we stayed is hot. Internet is down during that time.
Edwin, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice and cheap to stay
Staffs are very accommodating and approachable. Great food
Leonora, 5-night trip
Verified Expedia guest review

6/10 Good

Beautiful hotel; needs to change a few things
Pros: 1)The hotel and it's rooms are very beautifully decorated. Their walls are lined with inspirational quotes. 2)The hotel is on the main street and is walking distance to the town center, night food market, etc. 3) Staff helped us flag down a ride (i.e. tricycle) to go to our destinations. 4) Provided an airport transfer for a fee, which was convenient. Although, we paid for it the night before at the front desk, but when the van transfer dropped us off at the airport, the driver asked for the payment, more than what wet paid for. We had to tell the driver we paid in advance. Communication between the front desk staff and driver could be better. Cons: 1) Rooms are small. We (5 adults) stayed in a room that had two double beds and a bunkbed. There wasn't much room to move about. 2) The drain in the bathroom didn't work very well, especially in the shower. There wasn't a barrier between the shower and the rest of the bathroom so when the shower wouldn't drain, it would flood the whole bathroom. 3) Breakfast and service was horrible. We sat ourselves and no one came out until they served our food (we ordered the night before). We got 2 complimentary breakfasts with our stay and bought 3 more. The three bought were ok, but the two complimentary breakfasts only had one tiny piece of longanisa and the rice wasn't fully cooked. The rice was wet and looked more like porridge. There were no water or any kind of drinks layed out at the table that had the containers for them.
1-night trip
Verified Orbitz guest review

8/10 Very good

Comfortable and close to downtown
I stayed for 3 weeks which I think was probably longer than the average guest for this hotel. The rooms are not very large but adequate for sleeping and look to be very new. They try very hard to keep you happy and the staff are fantastic. They surprised us with a cake and card to congratulate us on getting married. The entire staff came to our door to congratulate us. It was a fantastic gesture and we loved them for it!!
Roger, 18-night romance trip
Verified Expedia guest review

8/10 Very good

まぁまぁ。
部屋は、普通。お湯が出なくて少し困りました。
makoto, 1-night trip
Verified Hotels.com guest review

6/10 Good

①シャワールームにバスタオルしかなく朝顔を洗ったりした時に拭くのに困った。 ②ベット周りに電気のスイッチが無くてドアの所まで行く必要があった。 ③街歩きの案内地図etcは用意して欲しい…行政機関で入手してはどうか？ ④ビガンに行くパルタス(バス会社名)の出発時刻を問い合わせ出来ないの行き当たりばったりの状況で乗り場へ向かった。
1-night trip
Verified Expedia guest review

8/10 Very good

It has been a great place near our friends live. The breakfast is very basic
Freerk, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Expedia guest review

8/10 Very good

値段の割には良いホテルです。
中心地から少し離れていますが、部屋も綺麗で清潔です。シャワーのお湯も勢いよく出るし、この値段のホテルにしては水まわりは良いです。
佐藤, 1-night trip
Verified Expedia guest review