Hotel Xcaret Mexico - All Parks / All Fun Inclusive, near Cenote Santa Cruz and Xcaret Eco Theme Park, offers a tropical getaway with 10 outdoor pools and a children's pool. Unwind on the white sand beach or indulge in deep-tissue massages at the spa. Guests rave about the helpful staff.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Bar
Pet-friendly
Main amenities (12)
Daily housekeeping
On the beach
11 restaurants and 2 poolside bars
14 bars/lounges and 2 swim-up bars
Full-service spa
10 outdoor pools
Free airport shuttle
24-hour fitness center
Outdoor tennis court
Sauna
Steam room
Free use of bicycles
Feel at home (6)
Supervised childcare (surcharge)
Children's pool
Playground on site
Sofa bed
Private bathroom
Separate bedroom
The current price is CA $1,106
CA $1,106
CA $1,342 total
includes taxes & fees
Apr 30 - May 1
Room options
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Showing 26 of 26 rooms
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Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710
What's nearby
Xenses Park - 15 min walk - 1.3 km
Xcaret Eco Theme Park - 19 min walk - 1.6 km
Xplor Theme Park - 4 min drive - 1.9 km
Ferry to Cozumel - 9 min drive - 4.9 km
Playacar Golf Club - 13 min drive - 9.0 km
Getting around
Cancun Intl. Airport (CUN) - 57 min drive
Cozumel Intl. Airport (CZM) - 13.1 miles/21.1 km
Free airport shuttle
Restaurants
Occidental Vacation Club First Club Lounge at Grand Xcaret - 9 min walk
Festival Grand Buffet - 9 min drive
Cafeteca - 7 min drive
The Buffete - 11 min walk
El Mercado de San Juan - 7 min drive
About this property
Hotel Xcaret Mexico - All Parks / All Fun Inclusive
At Hotel Xcaret Mexico - All Parks / All Fun Inclusive, you can spend time at the beach getting a beach massage, plus you'll be just a 5-minute drive from Xplor Theme Park and Xcaret Eco Theme Park. 10 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, Ayurvedic treatments, and hydrotherapy. CHIBALI, one of 11 restaurants, serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 poolside bars, a free airport shuttle, and a 24-hour fitness center. Fellow travelers say good things about the helpful staff and overall property condition.
All-inclusive
All-inclusive room rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Snorkeling
Land activities
Kids club
Entertainment
Onsite entertainment and activities
Languages
English, French, Italian, Korean, Spanish
At a glance
Hotel size
900 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Supervised childcare*
Pets
Pets allowed (dogs only, up to 22 lbs per pet)*
Service animals welcome
Parking
Free onsite self parking
Onsite parking limited
Transfers
Free airport shuttle on request (available 24 hours)
Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
CHIBALI - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
LA CANTINA - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
XIN GAO - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
LA TRAJINERA - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
MERCADO LA MERCED - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Children & extra beds
Supervised childcare is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 3000 per pet, per stay
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Frequently asked questions
Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive offer free cancellation for a full refund?
Yes, Hotel Xcaret Mexico - All Parks / All Fun Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Yes, there are 10 outdoor pools and a children's pool.
Are pets allowed at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Yes, dogs are welcome, with a maximum weight of 22 lbs per pet. There's a charge of MXN 3000 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.
What is there to do at Hotel Xcaret Mexico - All Parks / All Fun Inclusive and nearby?
Have fun with onsite activities like kayaking, rowing, and fishing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 10 outdoor swimming pools. Hotel Xcaret Mexico - All Parks / All Fun Inclusive also has 2 swim-up bars, 2 poolside bars, and a 24-hour fitness center, as well as a sauna, an arcade, and a garden.
Are there restaurants at or near Hotel Xcaret Mexico - All Parks / All Fun Inclusive?
Yes, there are 11 onsite restaurants, featuring beachfront dining, Mexican cuisine, and pool views.
What's the area around Hotel Xcaret Mexico - All Parks / All Fun Inclusive like?
Hotel Xcaret Mexico - All Parks / All Fun Inclusive is located on the waterfront, a short 19-minute walk from Xcaret Eco Theme Park and 15 minutes' walk from Xenses Park.
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Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Mar 30, 2025
Amazing stay
Resort was stunning, food was amazing, amenities were superb. Great stay.
Brandon
Brandon, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 28, 2025
Best all inclusive in Cancun!
The best all inclusive experience. The restaurants and amazing the service is top notch. We had a room facing the garden and we had monkey visitors everyday! There are alebrijes around the property that can take your photo and send it to your room so you can buy them at the end of your trip. The property is so huge and has lots of small little beaches where you can rent paddleboards and kayaks! The resort is also connected to the parks with free shuttles every 20 min so you can hop on and off at Xcaret, Xplor and more! This is by far the best resort i have ever stayed at and will be coming back again!
Ariana
Ariana, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 16, 2025
MAYELA
MAYELA, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 27, 2025
In my opinion, Perfection
If you would like as near perfection this side of heaven, stay at Xcaret! This place is ideal for safety and security.
Tip: Figure out which parks you want to visit before you arrive, actually call the hotel to reserve them! Restaurants, too, that require reservations. This way you'll get the most out of the tremendous amount available! Great for anyone -- except maybe the elderly? There was a lot of ground to cover every day. But if you're fit and can walk, enjoy the VAST offerings of Xcaret. Expect the best service and attention, a gorgeous property, unbelievable food, and lots to do.
Kristin
Kristin, 6-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Feb 15, 2025
Valentine
Valentine, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
Feb 6, 2025
Ok hotel, bad event managing
Hotel reserved event was confirmed ahead of the trip but was not honored. Event staff just set us aside and ignored our whole group. Stalked for more than 2 hours and did not even make up for our loss. Also tried to charge us for "no show on reservation" when we were denid boarding
Allan
Allan, 4-night family trip
Verified Hotels.com guest review
4/10 Fair
Feb 2, 2025
Helena
Helena, 3-night trip
Verified Hotels.com guest review
6/10 Good
Feb 1, 2025
Shazia
Shazia, 7-night trip
Verified Hotels.com guest review
8/10 Very good
Jan 14, 2025
Ernesto
Ernesto, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 13, 2025
Naa
Diana
Diana, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 13, 2025
Best resort in Playa Del Carmen and Cancun!
Dominique
Dominique, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 8, 2025
Raul
Raul, 6-night trip
Verified Expedia guest review
2/10 Poor
Jan 8, 2025
Kristina
Kristina, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 8, 2025
It was thebbest experience of our lives
Yasmin
Yasmin, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 7, 2025
I chose this to have the all inclusive fun and be able to go to the parks. The resort had so many lagoons and rivers to swim in that we never made it to the parks. The parks are fun. We've been to them. We did have an a/c issue that they worked on and they accommodated is and is because of it.
Melissa
Melissa, 4-night family trip
Verified Expedia guest review
2/10 Poor
Jan 4, 2025
DO NOT BOOK THRU EXPEDIA. This was a fantastic resort….beautiful location, excellent service, great food. and fun things to do that were all included in the rate. Writing this review and giving it one star however as a warning to others. I booked thru Expedia and clearly indicated I was an adult bringing 2 minors. As Expedia even forces you to input the children’s ages when booking I did this and specified they were 14 and 17. I expected to pay ~4k for the stay - which is a lot for me - but I wanted to treat my family so I budgeted for it. When I arrived I was told that the rate I paid thru Expedia was incorrect as it would only apply if the minors were babies (i.e. not eating the all inclusive food or enjoying the all inclusive activities). I had to pay the difference at check in and ended up paying twice what I budgeted - over ~9 k total. Am now unexpectedly in debt and of course Expedia takes no responsibility for misleading me and making the rate error. Watch out.
Eleanor
Eleanor, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 4, 2025
I don't have a single bad thing to say about the hotel. Service was exceptional, food was good quality, parks are amazing. Totally recommended.
Pamela
Pamela, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 3, 2025
Great-only if you use the parks. If not then expensive
william
william, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 3, 2025
I wish I could live at Hotel Xcaret. The parks and excursions are so much fun, the hotel is luxurious with a variety of different dining options, including the ability to eat clean if you want.
Amy
Verified Expedia guest review
10/10 Exceptional
Jan 2, 2025
Beautiful property with excellent food and lots of fun Highly recommended, it's worth what you pay for everything you enjoy.
Manuel G
Manuel G, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 2, 2025
Patricio
Patricio, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 2, 2025
Katie
Katie, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 2, 2025
James
James, 5-night trip
Verified Expedia guest review
4/10 Fair
Jan 1, 2025
The resort as it is was good. But they keep pushing for membership. That ruined entire trips