Dal Vostro Hotel & Spa

Photo gallery for Dal Vostro Hotel & Spa

Primary image
Indoor pool
Indoor pool
Terrace/patio
Egyptian cotton sheets, premium bedding, down comforters

Overview of Dal Vostro Hotel & Spa

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Dal Vostro Hotel & Spa

4.0 star property
4-star hotel with restaurant, near Hoan Kiem Lake

9.0/10 Superb

286 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
12 Bao Khanh, Hoan Kiem, Hanoi
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 2 meeting rooms
  • Airport shuttle
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Washer/dryer
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 1 min drive
  • Hanoi Opera House - 7 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 53 min drive
  • Hanoi Van Dien Station - 10 min drive
  • Hanoi Long Bien Station - 17 min walk
  • Hanoi Railway Station - 20 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

About this property

Dal Vostro Hotel & Spa

A great choice for a stay in Hanoi, Dal Vostro Hotel & Spa offers an airport shuttle (available 24 hours). The coffee shop/cafe is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the spa tub for a relaxing end to the day. Other highlights at this upscale hotel include a sauna, a steam room, and a snack bar/deli. Fellow travelers say great things about the helpful staff and location.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
  • Electric vehicle charging point on site
  • Free offsite parking nearby; discounts available

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Toys

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference space (323 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Terrace
  • Swimming pool
  • Spa tub
  • Sauna
  • Steam room
  • Wine tasting room

Accessibility

  • Elevator

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 45-inch flat-screen TV
  • Premium cable channels
  • First-run movies
  • Netflix
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Washer and dryer
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of VND 115000 for adults and VND 75000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 400000 per room
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)
  • Credit card charges are subject to an extra charge of 3 percent

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Rollaway beds are available for VND 350000.0 per day
  • Airport shuttle service for children costs VND 0

Pool, spa, & gym (if applicable)

  • Pool access available from 1:00 PM to 5:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.

A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14.

Also known as

Dal Vostro Hotel Hanoi
Dal Vostro Hotel
Dal Vostro Hanoi
Dal Vostro
Dal Vostro Hotel Spa
Dal Vostro Hotel & Spa Hotel
Dal Vostro Hotel & Spa Hanoi
Dal Vostro Hotel & Spa Hotel Hanoi

Frequently asked questions

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Excellent Customer Service!!
The hosts were absolutely amazing and very attentive to our needs. They went over and beyond to make sure that we were comfortable and had all of the correct information in terms of restaurants, shopping and major attractions in the area. The owner of the hotel was able to pull some strings and get us last minute seating at 1 of the top rated restaurants in the area. We were made to feel at home and would definitely stay here again😁😁
Michele, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it
Staff here were extremely friendly. Excellent location for easy access to the Old Quater
Jason, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ho Sum Raymond, 2-night trip
Verified Hotels.com guest review

6/10 Good

Location was great. Staff were friendly. Rooms were clean. Hot water was an issue for the last 2 nights. Had to showered in cold water.
ARUL, 10-night trip
Verified Hotels.com guest review

8/10 Very good

Trang, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

satisield
Im satisfield with my time here
Daniell, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Pleasant Stay, Nice location
This hotel was comfortable. I'm happy with my stay here and would stay again. I had a executive balcony room, balcony is very small, sized for flower pots. The balcony rooms are facing the street. There are bars and restaurants nearby but I had no problem with noise in my room. The first evening the Wifi was very slow, however the speed was good at night and any other time of my multi night stay at the hotel. The hotel should change their WiFi security from the old standard WPA to more modern security. The wifi router is capable and works at 5GHz.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The Hotel was fantastic. The location was amazing. only 300m from the heart of the Old Quarter in a quite street. The buffet breakfast was great and the Hotel staff we amazing, friendly, helpful and go out of their way to make your stay fabulous. If you are looking for a bigger/average size room I recommend the executive or higher either with or without balcony. A big thank you to all the staff at Dal Vostro. We hope to see you again :)
Christine, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Nicky, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff is incredibly helpful and nice. Rooms are clean and well appointed. The breakfast is delicious. The location is ideal. Stay here
3-night romance trip
Verified Expedia guest review