This hotel needs some work. The staff was very friendly but the rooms give off a very cold almost creepy asylum feel. Beds are hard and the blankets were stained. Grime in the corners. Wonât stay again.
No towels until late In evening. No internet in our room, only in the lobby. The telephone in our room did not work. The front desk said no room phones worked. They suggested calling the front desk on my cellphone. My cellphone doesnât work in the Philippines, only in WiFi. (No WiFi).
The room had a lot of electrical outlets which we really needed as compared to other hotels. Parking area was spacious but it got filled up due to a seminar in the hotel.
There was a miscommunication (got 2 single beds instead of 2 twin beds) at first but it was sorted out by the 2 frontdesk ladies.
Room was little small but it's just right for the price you pay. It was good enough for us to have a rest and sleep through the night.
Bathroom - toilet is separated from the bath which is a plus if you're travelling with family and just stayed in one room.
Food - was not able to try it since we arrived late and went out early the following day.
Staff - all accommodating and polite.
Customer Service - got a surprised call from Gracie even after I checked out to explain everything. This gesture is much appreciated as other hotels will not even bother contacting you after you checked out the frontdesk team of Ariana wowed me by doing this - customer service at its finest!
Recommended for a quick rest before heading back on the road.