StowAway Waterloo by Bridgestreet, London

It was a last minute booking and they were so helpful even at 11pm at night. Effortless.

Good, easy check in

A small issue getting in but response by the Stowaway team was excellent. We thoroughly enjoyed our stay

So easy to check in, 3 mins from Waterloo station, so modern and clean and cosy, was pleasantly surprised as we just assume the best rooms are only shown on website and not actually given! Will stay again next time we’re in London :)

Although the access was really good from train stations, the room was too noisy due to the train running near the hotel. The hotel itself is made of large containers so that the noise cannot be reduced. Since the room is made from iron (containers), radio waves are not able to come through it. My mobile wifi (and maybe the phone itself) cannot be used in the room. Another disadvantage of this hotel is that the towels were changed just once during my 8 days stay.

Really good hotel and great location for city travel. Main downside was the bar/restaurant was closed on the Monday (Sunday as well) and it didn’t appear to be shown in the booking info. Only other thing (being picky) is that fact they have shower curtains, prefer a door as these things can be nasty! Great spot and will be heading back 100%!

The rooms themselves are super cute and have everything you need in a small space. Its also super central and easy to get to but there are a few little things that were not ideal. First we downloaded the app and inputted everything but the auto key never worked so we just always used the keypad code...which made downloading the app useless. There was motion detector auto light by the door which what super annoying because any time one of us got up during the night the whole room lit up - also it was impossible to turn off the aircon without also turning off all the power for the room. Lastly it did not mention at booking that housekeeping is only once a week though they do give you new towels if you ask for them. Overall it was pretty good but for the price I will probably just stay at a hotel next time.

The hotel is really well equipped and the bed is big and comfy. My only negative is the room felt really dusty or like it had been cleaned but left unused for a few days enabling the dust to build up. Other than this it was a really nice stay

Comfortable, clean and spacious!

Train and street noises are constant. Check-in is later than standard (4 p.m.). There's no reception, which can be difficult when issues arise (like when I walked in to a naked man who was in my room). The kitchen of the restaurant below can set off the fire alarm. The laundry machine destroyed my clothes. Worst experience I've had in a hotel in a long time.