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Ouro Grand By Level Residences

4.0 star property
City-center apartment within walking distance of Rossio Square

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Photo gallery for Ouro Grand By Level Residences

Apartment, 2 Bedrooms
Studio | Private kitchen
Exterior
Hallway
Property entrance
You'll be in a fantastic location at Ouro Grand By Level Residences, just a 5-minute walk from Commerce Square and Santa Justa Elevator. Apartments feature kitchenettes, flat-screen TVs, and Egyptian cotton sheets. The property is just a short walk from public transportation: Rua da Conceição Stop (28E) and Baixa-Chiado Station are steps away.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Kitchenette
  • Lounge area
  • Air conditioning
  • Refrigerator
  • Non-smoking

Main amenities (5)

  • 12 smoke-free apartments
  • Airport shuttle
  • Air conditioning
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Living room
  • Television
  • Coffee/tea maker

Room options

View all photos for Deluxe Apartment, 2 Bedrooms

Egyptian cotton sheets, premium bedding, blackout drapes

Deluxe Apartment, 2 Bedrooms

Highlights

Separate dining area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
Flat-screen TV
  • 83 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Duplex, 2 Bedrooms, Terrace, City View

Egyptian cotton sheets, premium bedding, blackout drapes

Duplex, 2 Bedrooms, Terrace, City View

Highlights

Terrace
Separate dining area
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Separate dining area
Air conditioning
Heating
Kitchenette
Refrigerator
Dishwasher
Flat-screen TV
Egyptian cotton linens
  • 59.5 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed
Front of property

Residentas Arco do Bandeira

  • Kitchen
  • Laundry facilities
  • Free WiFi
  • Air conditioning
9.8 out of 10, Exceptional, 392 reviews
The price is CA $222
CA $341 total
includes taxes & fees
May 5 - May 6
Residentas Arco do Bandeira
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About the area

Map
R. do Crucifixo 6, Lisbon, Lisboa, 1100-182

What's nearby

  • Commerce Square - 3 min walk - 0.3 km
  • Santa Justa Elevator - 4 min walk - 0.4 km
  • Rossio Square - 6 min walk - 0.5 km
  • Castle of São Jorge - 9 min walk - 0.8 km
  • Avenida da Liberdade - 11 min walk - 1.0 km

Getting around

  • Humberto Delgado Airport (LIS) - 27 min drive
  • Cascais (CAT) - 32 min drive
  • Rossio Station - 8 min walk
  • Cais do Sodré Station - 11 min walk
  • Santa Apolonia Station - 19 min walk
  • Rua da Conceição Stop (28E) - 1 min walk
  • Baixa-Chiado Station - 2 min walk
  • Lg. Academia Nacional Belas AR Stop - 3 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pastelaria Néné - ‬2 min walk
  • ‪Casa Portuguesa do Pastel de Bacalhau - ‬2 min walk
  • ‪Delirium Café Lisboa - ‬2 min walk
  • ‪Dear Breakfast - ‬1 min walk
  • ‪Cotidiano - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Ouro Grand By Level Residences

You'll be in a fantastic location at Ouro Grand By Level Residences, just a 5-minute walk from Commerce Square and Santa Justa Elevator. Apartments feature kitchenettes, flat-screen TVs, and Egyptian cotton sheets. The property is just a short walk from public transportation: Rua da Conceição Stop (28E) and Baixa-Chiado Station are steps away.

Languages

Chinese (Mandarin), English, Malay, Portuguese

At a glance

DONE

Property size

    • 12 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • There is no front desk at this property
    • Guests must contact the property for check-in information
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Toaster
  • Electric kettle
  • Coffee/tea maker

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Egyptian cotton sheets

Bathrooms

  • Bathtub or shower
  • Towels provided
  • Free toiletries
  • Hair dryer

Living spaces

  • Living room
  • Dining room

Entertainment

  • Flat-screen TV with digital service

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • No housekeeping

Location highlights

  • In the city center
  • In the historical district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 12 rooms

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (one-way)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts cash.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Hotel Register Numbers: 75382/AL,75374/AL,75356/AL,75351/AL,75242/AL,75350/AL,75243/AL,75862/AL,75859/AL,75865/AL,75864/AL,79168/AL.
Property Registration Number 75862/AL

Also known as

Ouro Grand Level Residences Apartment Lisbon
Ouro Grand Level Residences Apartment
Ouro Grand Level Residences Lisbon
Ouro Grand Level Residences
Ouro Grand By Level Residences Lisbon
Ouro Grand By Level Residences Apartment
Ouro Grand By Level Residences Apartment Lisbon

Frequently asked questions

Does Ouro Grand By Level Residences offer free cancellation for a full refund?

Yes, Ouro Grand By Level Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ouro Grand By Level Residences?

Sorry, pets aren't allowed.

Is parking offered on site at Ouro Grand By Level Residences?

Sorry, there's no onsite parking at Ouro Grand By Level Residences.

Is airport shuttle service offered by Ouro Grand By Level Residences?

Yes, an airport shuttle is available. The charge is EUR 35 per vehicle one-way.

What are the check-in and check-out times at Ouro Grand By Level Residences?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Does Ouro Grand By Level Residences have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, an oven, and a refrigerator.

What's the area around Ouro Grand By Level Residences like?

Ouro Grand By Level Residences is in Baixa, a short 1-minute walk from Rua da Conceição Stop (28E) and 6 minutes' walk from Rossio Square.

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Reviews

9.4

Exceptional

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Apartment
Location
Breakfast
Luggage
Amenities
Family friendly
Food
Room

What guests liked

  • Breakfast was delicious and appreciated, with nice food and thoughtful details. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Located in a very convenient and walkable area. Staff were very helpful and responsive. The apartments are spacious, clean, and comfortable.
Tonya, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect location for family gateway in Lisbon

Great location, smooth self check-in, clean house with all amenities you need. Would highly recommend it to anyone who's visiting Lisbon.
Tal, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jens, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Charli, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location to everything. Apartment is very spacious and was ready ahead of schedule
Timothy, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect place for a city break with a young family

Central location with excellent access to shops, pastels road and restaurants. Check in was easy and the apartment was fully stocked with milk, breakfast and amenities for the family. Just perfect!
natalie, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

March visit

My friend and I had a lovely stay in Lisbon. The only issue we had was a beeping sound that didn't stop. Couldn't figure out where it was.
Donna, 6-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Location is great, everything is walking distance, Don't think to rent and drive around. Very narrow streets, no parking, crowded. Uber is very cheap. Apartment was clean, big. Bed was terrible, you couldn't turn around without shaking all bed, mattress very uncomfortable, my husband had back pain, so, he could not get up in the morning. We did not care about their breakfast much except fruits. Breakfast was milk (every day 1 L) juice, loaf of bread (every day fresh one) or plain sandwich rolls, yogurt, cheese , cereal, fruits. We end up with 4 L of juice, milk, bags of bread. I emailed to them asking not to bring it anymore because we don't eat it. We just didn't want to waist the food. It was so many coffee shops with amazing pastries around, we were eating there. Who wants to eat plain boring food in the room?! :) It was safe in the area. We would stay there again. Also their check in time 3pm, we came 35 min early, and we have to wait exactly 3pm.
Oxana, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

We loved everything about Ouro Grand: the food, location and accommodation were amazing!
Verified Travelocity guest review

10/10 Exceptional

Kushak, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Could have been so much better. Disappointing!
John, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location!!

Beautiful apartment! Spacious very clean, comfortable and in a great location! Tram 28 stops right on the corner! Great communication and very friendly! They have a storage room to hold luggage if you arrive early and self check in is very easy! We had a great time! Would highly recommend a stay here!
Kristine M, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The apartment is large, modern and clean. It is in a convenient location close to public transportation.
MARK, 1-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

Highly recommend this place !

Staying at Ouro Grand by Level Residences was an experience. Great location, the unit that we stayed in (1K) was spacious, clean, great furniture and very safe ! The daily breakfast was really appreciated and the times that I seek for additional services was superior. Highly recommend this place !
Orlene, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The apartment was so beautiful and stylish and had many thoughtful details. The continental breakfast was delicious. The host kindly prepared a baby crib for us which we are appreciative of.
Owen, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent accommodations! Would highly recommend!
Erika, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was beyond expectations. Friendly manager and doorman. Soo was fantastic. Nice fruit, food and breakfast provided. Room was very roomy and comfy with all the amenities needed for a family and more. Location was perfect. Will definitely recommend and if ever back in Lisbon I will be glad to visit again.
Kris, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Tu, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Debra, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Ken, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Large apartment in the center

Great apartment with everything you may need. Amazing location and quality furnishings.
Oana Alexandra, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Perfect stay for our family of 4!

This was the first time booking an apartment through hotels.com. Our place was perfect. We found a great rate for a 2 BR / 2 Bath. The arrival was easy and we were able to store luggage with the doorman. The delivery of fresh bread and the stocking of the frig was great. Felt like they had gone to the market for us. Super clean. Great location. Awesome cafe right downstairs. I am going to lol for more apartment booking options back in the US as well.
Todd, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful, comfortable apartment with a delightful roof-top terrace. Even has a washing machine and a complete kitchen - but no microwave. We loved staying here and will visit again. Amazing location - close to everything or transportation very close by. Lovely staff, easy to get keys. Even helped us store our luggage after check-out.
Barbara S, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

LEONARDO P, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The apartment is very nice and super comfortable, it is located in a good place.
LEONARDO, 1-night family trip
Verified Expedia guest review