Novotel Suzhou Tai Lake Santeh Hotel

3.0 star property
Hot springs Suzhou hotel with restaurant, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Suzhou Tai Lake Santeh Hotel

Breakfast, lunch, dinner served; international cuisine
Exterior
Children's play area - outdoor
Spa
Egyptian cotton sheets, premium bedding, memory foam beds

Reviews

10 out of 10

Exceptional

Popular amenities

  • Electric vehicle charging point
  • Free WiFi
  • 24/7 front desk
  • Air conditioning
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • 24-hour fitness center
  • Room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Free cribs/infant beds
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

Superior Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Egyptian cotton linens
Premium bedding
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

Highlights

Yard
Air conditioning
Free cribs/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Egyptian cotton linens
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 1 King Bed

Highlights

Yard
Air conditioning
Free cribs/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Egyptian cotton linens
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

Highlights

Yard
Air conditioning
Free cribs/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Egyptian cotton linens
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe King Room

Highlights

Yard
Air conditioning
Free cribs/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Egyptian cotton linens
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Egyptian cotton linens
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
Egyptian cotton linens
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 Queen Bed with Sofa bed

Highlights

Yard
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Mini-fridge
Minibar (some free items)
Smart TV
Pillow menu
  • 65 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
3888 Ring Taihu Avenue, Wuzhong District, Suzhou, Jiangsu, 215000

What's nearby

  • Shantang Street - 21 min drive
  • Pingjiang Road - 22 min drive
  • Suzhou Museum - 22 min drive
  • Humble Administrator's Garden - 23 min drive
  • Jinji Lake - 24 min drive

Getting around

  • Wuxi (WUX-Shuofang) - 42 min drive
  • Suzhou New District Railway Tram Stop - 34 min drive
  • Suzhou Railway Station - 44 min drive
  • Suzhou North Railway Station - 45 min drive

Restaurants

  • ‪圣西餐厅 - ‬5 min drive
  • ‪红歌坊歌城 - ‬6 min drive
  • ‪金太湖农家乐 - ‬5 min drive
  • ‪丰润园生态农庄 - ‬5 min drive
  • ‪重庆人家 - ‬6 min drive

About this property

Novotel Suzhou Tai Lake Santeh Hotel

When visiting Suzhou, Novotel Suzhou Tai Lake Santeh Hotel is a great choice to consider. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout. Other features include a snack bar/deli, a terrace, and a garden.

Languages

English

At a glance

Hotel size

  • 169 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible van parking on site
  • Electric vehicle charging point on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground

What to do

  • Hot springs

Working away

  • Business center
  • Meeting rooms
  • Conference space (5920 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

There are 15 hot springs open between 2:30 PM and 10:00 PM.

Fees & policies

Refundable deposits

  • Deposit: CNY 1000 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 128 per person
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 150.0 per night

Pool, spa, & gym (if applicable)

  • Hot springs access available from 2:30 PM to 10:00 PM

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Novotel Suzhou Tai Lake Santeh Opening January 2019 Hotel
Novotel Tai Lake Santeh Opening January 2019 Hotel
Novotel Suzhou Tai Lake Santeh Opening January 2019
Novotel Tai Lake Santeh Opening January 2019
Novotel Tai teh Opening Janua
Novotel Suzhou Tai Lake Santeh
Novotel Suzhou Tai Lake Santeh Hotel Hotel
Novotel Suzhou Tai Lake Santeh Hotel Suzhou
Novotel Suzhou Tai Lake Santeh Hotel Hotel Suzhou

Frequently asked questions

Does Novotel Suzhou Tai Lake Santeh Hotel offer free cancellation for a full refund?
Yes, Novotel Suzhou Tai Lake Santeh Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Suzhou Tai Lake Santeh Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Suzhou Tai Lake Santeh Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Novotel Suzhou Tai Lake Santeh Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Novotel Suzhou Tai Lake Santeh Hotel and nearby?
Onsite recreation at Novotel Suzhou Tai Lake Santeh Hotel includes hot springs. Enjoy amenities like a 24-hour fitness center, a picnic area, and a garden.
Are there restaurants at or near Novotel Suzhou Tai Lake Santeh Hotel?
Yes, Food Square offers international cuisine.
Does Novotel Suzhou Tai Lake Santeh Hotel have rooms with private spa tubs?
Yes, each room has a spring water bathtub.
What's the area around Novotel Suzhou Tai Lake Santeh Hotel like?
Novotel Suzhou Tai Lake Santeh Hotel is located on the waterfront in Wuzhong. Popular attractions include Lake Tai, which is 4 minutes away by car.

Novotel Suzhou Tai Lake Santeh Hotel Reviews

Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10 Exceptional

Seung Wook, 3-night business trip
Verified Hotels.com guest review