8/10 Very good
25 Nov 2024
Disturbing
It was all well from our first night stay ,not until the early mornings of Sunday morning around 04am we were awake up by the strange and aggressive banging on our room door and trying forcefully to open our door. Which I find very disturbing because as a hotel no persons that are not staying at the hotel shouldn’t be allowed to go up to the room without authorization and confirmation from the receptionist.
What I didn’t like is the gentleman who was working night shift on that day didn’t even apologize to us after that occurred when we went downstairs to find out what was happening we found he had even knocked off and the next shift had started.So the nice lady was on duty now had to be the one to apologize to us after we left her know of what had happened in the early hours of that morning.
I just feel like no one should be allowed to go to the rooms if they are coming to pick up someone who is a guest in the hotel rather call the guest and let them meet them at reception and than they can go together to their room.
Thank you.
Eugene
Eugene, 4-night trip with friends
Verified Hotels.com guest review
