Fairmont Chicago at Millennium Park

4.5 star property
Family-friendly hotel with spa, near Michigan Avenue

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Photo gallery for Fairmont Chicago at Millennium Park

Front of property - evening/night
Breakfast, lunch, dinner served; American cuisine
Courtyard
Lobby
Premium bedding, down comforters, pillowtop beds, minibar
Escape to Fairmont Chicago at Millennium Park, a tranquil oasis near Michigan Avenue. Enjoy scenic views of the city from the garden or indulge in a rejuvenating massage at Leaf Spa. With free WiFi, 2 bars, and supervised childcare services available, this eco-certified hotel offers something for everyone.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Coffee shop/cafe
  • In-room childcare
  • Business center
  • 15 meeting rooms
  • Limo/town car service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
The current price is CA $241
CA $325 total
includes taxes & fees
Feb 21 - Feb 22

Room options

Available filters for rooms
Showing 27 of 27 rooms

Room, 1 King Bed, Park View (Accessible, Views Millenium Park Lake)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
  • Park view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Park View (Accessible, Views Millenium Park Lake)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Down duvet
  • Park view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Mobility Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Concierge Service, Park View (Signature Parkview Gold King)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Park view
  • Sleeps 3
  • 1 King Bed

Millennium Suite, 2 Bedrooms, 1 King Bed Each, Lounge Access, Breakfast, Canapes, Private Concierge

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 102 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Lake View (or Park or Lake View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 65 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Suite, 1 Bedroom, Park View (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • Park view
  • Sleeps 5
  • 1 King Bed

Signature Suite, 1 Bedroom, Lake View (or striking Park View(18-36th floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 66.1 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds

Fairmont Gold, Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 King Bed

Signature Room, 1 King Bed, Lake View (or striking Park View(18-36th floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 38.8 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Signature Double Room, 2 Double Beds, Lake View (or striking Park View 18-36th floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 39.7 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Mobility Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold Room, 1 King Bed, Lounge Access with Breakfast, Canapes, Private Concierge

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 39.7 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 39.7 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Double Room, 2 Double Beds, City View (Fairmont)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Accessible (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Fairmont Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Fairmont Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Fairmont Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Lake View (Fairmont King)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Pillowtop bed
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Signature Suite, 1 Bedroom, Lake View (or striking Park View(18-36th floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Pillowtop bed
  • 67 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 65 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 39.7 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 39.7 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold, Room, 2 Queen Beds, Concierge Service, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • City view
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
200 North Columbus Drive, Chicago, IL, 60601

What's nearby

  • Millennium Park - 4 min walk
  • Michigan Avenue - 4 min walk
  • Chicago Riverwalk - 8 min walk
  • Art Institute of Chicago - 10 min walk
  • Grant Park - 10 min walk

Getting around

  • Chicago Midway Airport (MDW) - 31 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 41 min drive
  • Chicago, IL (PWK-Chicago Executive) - 49 min drive
  • Millennium Station - 6 min walk
  • Chicago Van Buren Street Station - 16 min walk
  • Chicago Museum Campus-11th Street Station - 24 min walk
  • Randolph-Wabash Station - 7 min walk
  • State Station - 8 min walk
  • Lake Station - 9 min walk

Restaurants

  • ‪Swissotel Chicago - ‬3 min walk
  • ‪Regency Club at Hyatt Regency Chicago - ‬4 min walk
  • ‪Rosebud on Randolph - ‬4 min walk
  • ‪Wildberry Pancakes & Cafe - ‬3 min walk
  • ‪American Craft Kitchen & Bar - ‬4 min walk

About this property

Fairmont Chicago at Millennium Park

When you stay at Fairmont Chicago at Millennium Park, you'll be in a fantastic location, just a 5-minute walk from Millennium Park and Michigan Avenue. Guests can visit the spa to indulge in massages, facials, or body treatments, and American cuisine is served at Lobby Bar, which is open for breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include 2 bars/lounges, a 24-hour fitness center, and a fitness center. Fellow travelers love the helpful staff and central location. Public transportation is just a short walk: Randolph-Wabash Station is 7 minutes and State Station is 8 minutes.

Languages

Chinese (Mandarin), English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 687 rooms
    • Arranged over 45 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets allowed (dogs and cats only, up to 40 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (USD 81 per day; includes in/out privileges)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Supervised childcare (surcharge)

What to do

  • Beach nearby
  • Access to nearby health club
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • 15 meeting rooms
  • Conference space (63001 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1987
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Front entrance ramp
  • Stair-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 50-inch LCD TV
  • Premium satellite channels
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Refrigerator (on request)
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials and body treatments. The spa is equipped with a steam room. The spa is open daily.

Dining

Lobby Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Toro Chicago - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 29.35 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Laundry facilities
    • Nearby fitness center access
    • Spa access (may be limited)

Optional extras

  • WiFi is available in guestrooms for USD 18.95 per 24-hour period (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 31 to 40 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for USD 40 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet (may vary based on length of stay)

Parking

  • Covered valet parking costs USD 81 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Fairmont Chicago Millennium Park Hotel
Fairmont Millennium
Fairmont Millennium Hotel
Fairmont Millennium Hotel Chicago Park
Chicago Fairmont
Fairmont Chicago Millennium Park Hotel Chicago
Fairmont Hotel Chicago
Fairmont Millennium Park Hotel
Fairmont Millennium Park
Fairmont Chicago at Millennium Park Hotel
Fairmont Chicago at Millennium Park Chicago
Fairmont Chicago at Millennium Park Hotel Chicago

Frequently asked questions

Does Fairmont Chicago at Millennium Park offer free cancellation for a full refund?

Yes, Fairmont Chicago at Millennium Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Fairmont Chicago at Millennium Park?

Yes, cats and dogs are welcome, with a maximum weight of 40 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Fairmont Chicago at Millennium Park?

Yes. Valet parking costs USD 81 per day.

What are the check-in and check-out times at Fairmont Chicago at Millennium Park?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out are available.

Is there an onsite casino at Fairmont Chicago at Millennium Park?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (16-min walk) is nearby.

What is there to do at Fairmont Chicago at Millennium Park and nearby?

Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a 24-hour fitness center. Fairmont Chicago at Millennium Park also has a garden and access to a nearby health club.

Are there restaurants at or near Fairmont Chicago at Millennium Park?

Yes, Lobby Bar offers American cuisine.

What's the area around Fairmont Chicago at Millennium Park like?

Fairmont Chicago at Millennium Park is in Downtown Chicago, a short 7-minute walk from Randolph-Wabash Station and 4 minutes' walk from Millennium Park. Travelers say the local area is very central perfect for sightseeing.

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Shanice, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

My fiancé and I spent Valentines Day weekend there. I made the mistake of waiting till the last minute to make dinner reservations. Everything was booked and she was getting hangry. The hotel manager overheard us arguing and found a way to accommodate us at the hotel restaurant. The meal was great and he made it so we were well taken care of. Needless to say the customer service was on point and that manager really saved my ass!!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

great hotel downtown
awesome customer service. Very clean hotel. Have plans to stay there again! Its downtown and close to everything.
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Birthday weekend getaway
Our family stayed three days for a birthday getaway. It was wonderful! We got a suite and two separate rooms for our adult children and their spouses and children. Throughout the hotel it was very elegant in all areas from doorman, lobby, spa, bar, restaurant and elevators. There were eight elevators so no waiting or being shoved in with multiple other people. Loved that! The rooms were beautifully laid out, clean and very well maintained. The suite room had a large dining area with bay windows for more views and bar gallery. To be noted, the suite did not have a refrigerator or microwave in the room. All of our rooms the views were amazing. At night the lake and lights were so magical looking. The hotel’s lobby was large and spacious, decorated in ski lodge style. It was during early February when we went, not an issue because so many places to visit, shop and eat were within walking distance of the hotel. Our family enjoyed the experience of walking and sightseeing like tourists! Picture opportunities everywhere. I would highly recommend and we look forward to going again.
Ruth, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

A, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Matthew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family trip
Great place to visit with my young kids. Will be back
Jose, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paola, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great area, great hotel!
We loved this hotel and the bed was so comfy!! Would stay here again.
Rosalinda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Samantha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nordean, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kayla, 1-night trip
Verified Hotels.com guest review

8/10 Very good

New Year's Eve Stay
I stayed to experience a Chicago-Downtown New Year's Eve. The hotel room was bustling due to everyone's decision to do the same thing. The hotel did its best to accommodate the large number of guests and get us checked in quickly. The room was clean and had a decent view of downtown Chicago. I would definitely stay here again.
Naomi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nayeli, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Room
My partner and I stayed at the Fairmont Hotel in Chicago for New Year's Eve in December 2024. We had such a wonderful time. We enjoyed our hotel stay with the awesome amenities included and how close the hotel was to other restaurants, shopping malls, and entertainment. We would like to stay there again soon.
Andrea, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A Holiday Celebration
Traditional New Year’s Eve visit. Service at Gold Room level was outstanding! Christmas decor is another reason for staying in addition to the location - one block from the river - the barge for the river fireworks was right there with a clear view of those at Navy Pier. Just an overall good atmosphere with the other guests contributing as well!
Sandra, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ann, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A STAYCATION CHRISTMAS PRESENT TO MYSELF. FIRST TIME AT THE FAIRMONT SERVOCE WAS ABSOLUTELY WONDERFUL.
Charletta, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Expensive stay for the issues experienced
All the staff were extremely nice and helpful especially Benjamin. The issue that I had was the hidden fees such as the non refundable pet charge of $150. It only stated pet friendly in the description and upon check in found out about the fee and it was quite the distance to a couple of places for my dog to relieve herself as there was nothing at the hotel so very inconvenient. The other undisclosed charges were valet parking $81 and something called Urban experience fee $25. With all the charges it ended up being a $260 stay. The room wasn’t entirely clean as there were long hairs in the bathroom shower and floor. The shower head had weak pressure.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wendi, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Bailey, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ziyuan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Anthony, 1-night trip
Verified Hotels.com guest review