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DoubleTree by Hilton Stoke on Trent

4.0 star property
Stoke-on-Trent hotel with indoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Stoke on Trent

Bar (on property)
Lobby
Outdoor wedding area
Indoor pool, open 6:30 AM to 8:00 PM, sun loungers
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
Feel at home
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
The price is CA $114
CA $137 total
includes taxes & fees
Jan 3 - 4 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Heating
LCD TV
Separate bedroom
Sofa bed - queen
Hair dryer
Bathrobes
Eco-friendly toiletries
Private bathroom
  • 9 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed - queen
Hair dryer
Bathrobes
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Heating
LCD TV
Hair dryer
Bathrobes
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Coffee/tea maker
  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Heating
LCD TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Coffee/tea maker
Electric kettle
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Highlights

Heating
LCD TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Coffee/tea maker
Electric kettle
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Heating
LCD TV
Hair dryer
Bathrobes
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Coffee/tea maker
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed - queen
Hair dryer
Bathrobes
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Heating
LCD TV
Hair dryer
Bathrobes
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Coffee/tea maker
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Hilton Garden Inn Stoke on Trent

Pet-friendly
Parking available
Free WiFi
Restaurant
8.8 out of 10, Excellent, (458)
The price is CA $118
CA $142 total
includes taxes & fees
Jan 3 - 4 Jan 2025
Hilton Garden Inn Stoke on Trent
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About the area

Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ

What's nearby

  • Waterworld - 2 min walk
  • The Potteries Museum and Art Gallery - 17 min walk
  • Regent Theatre - 18 min walk
  • Victoria Hall - 3 min drive
  • Staffordshire University - 3 min drive

Getting around

  • Manchester Airport (MAN) - 44 min drive
  • Birmingham Airport (BHX) - 65 min drive
  • Stoke-On-Trent Station - 7 min drive
  • Longport Station - 8 min drive
  • Longton Station - 12 min drive

Restaurants

  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪M&S Café - ‬4 min drive
  • ‪Nando's - ‬8 min walk
  • ‪Toby Carvery - ‬6 min walk
  • ‪Burger King - ‬11 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Located near a train station, DoubleTree by Hilton Stoke on Trent is a great choice for a stay in Stoke-on-Trent. After splashing around at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a sauna, a steam room, and a garden. The pool and helpful staff get great marks from fellow travelers.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 147 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 5.00 per day)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An indoor pool
  • Sauna
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.00 to 16.95 for adults, and GBP 8.00 to 9 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for GBP 15.0 per day

Parking

  • Self parking costs GBP 5.00 per day
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 8:00 PM

Policies

This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

Does DoubleTree by Hilton Stoke on Trent offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Stoke on Trent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Stoke on Trent?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 8:00 PM.
Are pets allowed at DoubleTree by Hilton Stoke on Trent?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Stoke on Trent?
Yes. Self parking costs GBP 5.00 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at DoubleTree by Hilton Stoke on Trent?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at DoubleTree by Hilton Stoke on Trent and nearby?
DoubleTree by Hilton Stoke on Trent has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near DoubleTree by Hilton Stoke on Trent?
Yes, there's an onsite restaurant.
What's the area around DoubleTree by Hilton Stoke on Trent like?
DoubleTree by Hilton Stoke on Trent is a short 2-minute walk from Waterworld and 17 minutes' walk from The Potteries Museum and Art Gallery.

DoubleTree by Hilton Stoke on Trent Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Not worth the extra money
My main issue with the hotel was the in comfortable sofabeds that my kids had to sleep on. These are way below the quality of additional bed that you get in a Premier Inn Family Room, which makes the additional cost of staying at the Hilton not worth the money, in my opinion.
3-night family trip
Verified Hotels.com guest review

6/10 Good

Mixed review
Very nice hotel but issues with service due to low staff levels. Check in slow due to only one desk open (3pm check in busy surprise surprise!) If you insist on earliest check in at 3pm open two desks please Signs say breakfast busy at 9am on weekends. Got there no bacon, sausage or hash browns. Had to wait about 15 mins to restock. One coffee machine broken so everyone using the only one left. You can imagine the queue for that. Had to book a time for a swim as the pool is used by locals on a gym membership ??? Was warned in an email (after booking of course) that there were Xmas parties on at the weekends during December. Saturday night was ok. No disturbance from several functions going on however Sunday night was a different story. The hotel had decided to cater for a much younger crowd which meant the smell of weed being smoked outside the front entrance and lots of noise in the corridors all night. Voices shouting and doors slamming etc. Had to call reception several times to complain between 1.45 and 4.30am One last complaint was that the bar area is cold due to the automatic front doors opening every 2 mins so not many people daring to sit there for long. On a positive note. Staff very helpful and polite. More a case of bad management decisions letting them down. You can choose who you cater for for parties and who uses your facilities. Also how many staff you employ to avoid overstretching them Nice room but perhaps not a great time of year to visit
2-night trip
Verified Hotels.com guest review

6/10 Good

Danielle, 1-night trip
Verified Hotels.com guest review

8/10 Very good

GOOD HOTEL
Lovely hotel staff very helpful , unfortunately they were understaffed so the bar/restaurant and breakfast time was abit unorganised and messy
DOUGLAS, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

6/10 Good

It was ok! Needed more pillows did ask but didn't have any. Breakfast at boxing day was poor. Nothing was there. I paid for my family and they couldn't have any it was all gone. Beds are hard.
lisa, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sean, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dawn, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

megan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Dirty, faeces covered bed linen lying in hallway
There were faeces-stained sheets and towels outside the room close to me, which, after reporting to reception, one hour later they were still lying there and there was dirty dishes from last night's room service in the hallway covered in dried food. Disgusting
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

4/10 Fair

brrr!
freezing cold room, advised that heating only came on at 6 pm 3 hours after check in. told that room had a heater in the wardrobe, however it was a tower fan not a heater. an oil heater was brought to the room, however made little difference at all. breakfast choice great, however buffet choice warm not hot
Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lyndsey, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
Lovely hotel right next to water world. Staff were great and rooms were very comfortable.
Hayley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicola, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

great stay
Great hotel, a bit noisy as very busy , looked the pool and wet sauna Could hear the traffic on the road as i was road facing but amazing room and lots of space
Vandna, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Busy but quiet
Busy hotel but extremely quiet room. Usually you hear the corridor door slam every time someone passes through, or their footsteps on the floor. The room we had was silent! We couldn’t hear people or cars at all. We had the Superior King room and it was so lovely and spacious. The breakfast was great too!
Emily, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Craig, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Neil, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel but AC not working
Nice hotel but air conditioning control did not work
Susan, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Jacqueline, 1-night business trip
Verified Hotels.com guest review