When you stay at ANA Crowne Plaza Matsuyama, an IHG Hotel, you'll be within a 10-minute drive of Dogo Onsen and Setonaikai National Park. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Ishizuchi, which is one of 3 restaurants and serves breakfast, lunch, and dinner. Fellow travelers say good things about the helpful staff and overall property condition.
Languages
Chinese (Mandarin), English, Japanese, Korean
At a glance
Hotel size
330 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Check-out time is 11 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (JPY 1600 per night)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Offsite parking nearby (JPY 1600 per night; discounts available)
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
3 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
What to do
Shopping
Working away
Business center
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
24-hour fitness center
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Room amenities
Be entertained
DVD player
Television
Satellite TV channels
Pay movies
Home comfort
Air conditioning
Minibar
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Dining
Ishizuchi - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Unkai - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open select days.
Tohen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
SKY LOUNGE - Onsite bar. Open select days.
Tea LOUNGE - Onsite café. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2800 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self parking costs JPY 1600 per night
Parking is available nearby and costs JPY 1600 per night (656 ft away)
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ana Hotel Matsuyama
Ana Matsuyama
Ana Matsuyama Hotel
Matsuyama Ana Hotel
ANA Crowne Plaza Matsuyama Hotel
Frequently asked questions
Does ANA Crowne Plaza Matsuyama, an IHG Hotel offer free cancellation for a full refund?
Yes, ANA Crowne Plaza Matsuyama, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ANA Crowne Plaza Matsuyama, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ANA Crowne Plaza Matsuyama, an IHG Hotel?
Yes. Self parking costs JPY 1600 per night.
What are the check-in and check-out times at ANA Crowne Plaza Matsuyama, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at ANA Crowne Plaza Matsuyama, an IHG Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near ANA Crowne Plaza Matsuyama, an IHG Hotel?
Yes, there are 3 onsite restaurants, featuring Japanese cuisine.
Does ANA Crowne Plaza Matsuyama, an IHG Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around ANA Crowne Plaza Matsuyama, an IHG Hotel like?
ANA Crowne Plaza Matsuyama, an IHG Hotel is in the heart of Matsuyama, a short 3-minute walk from Saka no Ue no Kumo Museum and 7 minutes' walk from Matsuyama Castle Ropeway.
ANA Crowne Plaza Matsuyama, an IHG Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
위치, 조식, 서비스는 좋습니다. 본관에서 투숙
환기가 좀 안되있었습니다. 객실안에서 냄새가 났습니다
그러나 객실 크기, 화장실안의 욕조 다 좋았습니다.
Eunyoung
Eunyoung, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
24 Jul 2024
Akira
Akira, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jul 2024
HAKSUNG
HAKSUNG, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jul 2024
Reliable Service
I always use this hotel because of its reliable service and excellent cleanliness. It is also convenient to access it from the underground parking lot.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
26 Jun 2024
ichi
ichi, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 Jun 2024
Loved everything about the way the hotel is set up.