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Comfort Inn & Suites

2.5 star property
Relax by a roaring fire or make a splash in our indoor pool – here’s your haven of comfort.

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Photo gallery for Comfort Inn & Suites

Indoor pool
Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)
Lobby
Lobby sitting area
Cozy up by the fireplace in the lobby at Comfort Inn & Suites, where modern comforts await. Unwind with a refreshing dip in the indoor pool or indulge in some retail therapy at the gift shop. With free WiFi, helpful staff and RV parking available, this hotel has got you covered.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Laundry facilities
  • Free parking
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Hot tub
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Gift shops/newsstands
  • Free newspapers in the lobby
Feel at home
  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is CA $145
CA $165 total
includes taxes & fees
Feb 11 - Feb 12

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 27.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Sofa bed
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 27.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
Exterior

Candlewood Suites West Springfield by IHG

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
8.4 out of 10, Very good, 651 reviews
The price is CA $140
CA $160 total
includes taxes & fees
Feb 11 - Feb 12
Candlewood Suites West Springfield by IHG
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About the area

Map
106 Capital Drive, West Springfield, MA, 01089

What's nearby

  • Olympia Ice Center - 1 min walk
  • Big E - 5 min drive
  • MassMutual Center - 7 min drive
  • MGM Springfield - 8 min drive
  • Naismith Memorial Basketball Hall of Fame - 8 min drive

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 16 min drive
  • Bradley Intl. Airport (BDL) - 29 min drive
  • Springfield Union Station - 7 min drive
  • Holyoke Station - 18 min drive
  • Northampton Station - 21 min drive

Restaurants

  • ‪Wood-N-Tap - ‬20 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Rumbleseat - ‬6 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Chili's Grill & Bar - ‬12 min walk

About this property

Comfort Inn & Suites

When you stay at Comfort Inn & Suites, you'll be within a 10-minute drive of MassMutual Center and MGM Springfield. You can get a morning swim in at the indoor pool, and the hot tub makes for a relaxing end to the day. Also, Naismith Memorial Basketball Hall of Fame and Six Flags New England are within a short drive. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 75 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • An indoor pool
  • Hot tub

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID - C0008023250
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield

Frequently asked questions

Does Comfort Inn & Suites offer free cancellation for a full refund?

Yes, Comfort Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Comfort Inn & Suites?

Yes, there's an indoor pool.

Are pets allowed at Comfort Inn & Suites?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Comfort Inn & Suites?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Comfort Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

Is there an onsite casino at Comfort Inn & Suites?

No, this hotel doesn't have a casino, but MGM Springfield (8-min drive) is nearby.

What is there to do at Comfort Inn & Suites and nearby?

Comfort Inn & Suites has an indoor pool and a hot tub.

What's the area around Comfort Inn & Suites like?

Comfort Inn & Suites is a short 1-minute walk from Olympia Ice Center and 16 minutes' walk from Connecticut River.

Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Kelly, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Zyona, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

The room was dirty with dried blood on the door frame, we booked two queen size beds and ended up with two full size, there was toilet paper behind the toilet and the shower was filthy we didn’t even use it. The pool had so much chlorine it burned your eyes just from the smell. The caisher who checked us in was rude with no personality what so ever and when I went down to ask for an extra pillow I was told they couldn’t get me one because they were alone and couldn’t leave the desk. This was after I stood there for 5 minutes before finally saying excuse me to get the lady off her phone
Qwentien, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kelly, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Not bad. Heating/ac unit was gross. Mold in vents not cleaned. Bathroom toilet and shower had hair in it. Room smelt musty.
Angelo, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Neko, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Neko, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Not The Greatest Stay
There were dry wall patches on the ceiling, you could barely walk between the bed and dresser/cabinet, hallway carpet and elevator floor was nasty, pool burned ears and nose, someone stood at the breakfast area door and watched everyone eat like a creep. Night check in people were nice.
Courtney, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

good but slightly disappointed
It was a good stay BUT the shower was horrible. The water was only warm, and we are in the middle of winter, and the shower head was not strong. It was only a trickle of water coming out. I was very disappointed with the shower. The actual stay was good. The continental breakfast was good. The pool was nice and clean but the pool water was really cold too cold for it being winter her winter days. The room old looking but clean and it smelled really good.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Kelly, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice quiet location, easily accessible to shopping and dining.
Jan, 5-night family trip
Verified Expedia guest review

8/10 Very good

Just needs updating
Rebecca, 1-night trip
Verified Expedia guest review

6/10 Good

Over priced weekend rate The jacuzzi was excellent but the rest was mediocre Breakfast was good. Should run layet3thsn 9am onweekends.
Diane, 3-night family trip
Verified Expedia guest review

6/10 Good

Hot tub
Shaneice, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I liked that we had a very pleasant stay. I wish that it could’ve been longer so that we could’ve used the pool though. I was impressed with the staff and how committed they were to doing a good job!
Lisa, 1-night trip
Verified Expedia guest review

6/10 Good

roger, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Asif, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Conveniently located off 91 ! Would stay there again
Wendy, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff at check in and for morning breakfast were friendly and wonderful.
Deirdre, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Verified Travelocity guest review

2/10 Poor

laura, 20-night trip
Verified Travelocity guest review

4/10 Fair

Room was dirty, shower had mold, stains on the sheets. Fine for one night, but wouldn’t stay again.
Caitlin, 1-night trip
Verified Expedia guest review