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Novotel Maastricht

4.0 star property
Family-friendly hotel with restaurant, connected to the convention center, near Vrijthof

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Maastricht

Exterior
Property grounds
Seasonal outdoor pool, open 9 AM to 9 PM, pool umbrellas, sun loungers
Exterior
Breakfast, lunch, dinner served; pool views

Reviews

8.4 out of 10

Very good

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Bar
  • Parking available
  • Pet-friendly
  • 24/7 front desk
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Business center
  • 8 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Arcade/game room
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Television
  • Garden
The price is CA $109
CA $148 total
includes taxes & fees
Jan 5 - 6 Jan 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 Double Bed, Garden View

Deluxe Room, 1 Double Bed, Garden View

Deluxe Room, 1 Double Bed, Garden View

Highlights

Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

Highlights

Heating
Free cribs/infant beds
TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Heating
Free cribs/infant beds
Refrigerator
TV
Sofa bed - double
Blackout drapes/curtains
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Highlights

Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Cocktail bar

NH Maastricht

Pet-friendly
Parking available
Free WiFi
Restaurant
8.4 out of 10, Very good, (882)
The price is CA $91
CA $119 total
includes taxes & fees
Jan 5 - 6 Jan 2025
NH Maastricht
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About the area

Map
Sibemaweg 10, Maastricht, 6227 AH

What's nearby

  • Mecc Maastricht - 16 min walk - 1.4 km
  • Maastricht Exhibition and Congress Centre - 17 min walk - 1.4 km
  • Vrijthof - 6 min drive - 3.4 km
  • Maastricht University - 6 min drive - 3.9 km
  • Market - 8 min drive - 3.9 km

Getting around

  • Maastricht (MST-Maastricht - Aachen) - 11 min drive
  • Liege (LGG) - 88 min drive
  • Maastricht Randwyck Station - 14 min walk
  • Maastricht (ZYT-Maastricht Train Station) - 17 min walk
  • Maastricht Station - 17 min walk

Restaurants

  • ‪Ontbijtzaal - Van der Valk Hotel - ‬4 min walk
  • ‪Restaurant VALK - ‬4 min walk
  • ‪Mama Restobar - ‬9 min walk
  • ‪Farèn - ‬12 min walk
  • ‪Da Roberto - ‬9 min walk

About this property

Novotel Maastricht

Novotel Maastricht puts you within a 10-minute drive of Vrijthof. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Restaurant Winners, which serves breakfast, lunch, and dinner. A bar/lounge, a children's pool, and a snack bar/deli are other highlights at this eco-certified hotel. The helpful staff and overall property condition get good marks from fellow travelers.

Languages

Dutch, English, French, German, Spanish

At a glance

Hotel size

  • 94 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10:30 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite self parking (EUR 12.50 per night)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Children's menu
  • Children's games
  • Baby monitor

What to do

  • Cave exploring nearby

Working away

  • Business center
  • 8 meeting rooms
  • Computer station
  • Conference space (1940 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Seasonal outdoor pool
  • Arcade/game room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Housekeeping (once per stay)
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Restaurant Winners - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: EUR 50 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 6.61 per person, per night
  • Service fee: EUR 3 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 23.50 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25.00 per pet, per night

Parking

  • Self parking costs EUR 12.50 per night
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 9 PM
  • The seasonal pool is open from May to October

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Novotel Maastricht
Novotel Maastricht Hotel
Novotel Maastricht
Maastricht Novotel
Novotel Maastricht Hotel
Novotel Maastricht Maastricht
Novotel Maastricht Hotel Maastricht

Frequently asked questions

Does Novotel Maastricht offer free cancellation for a full refund?
Yes, Novotel Maastricht does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Maastricht?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9 AM to 9 PM.
Are pets allowed at Novotel Maastricht?
Yes, dogs are welcome. There's a charge of EUR 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel Maastricht?
Yes. Self parking costs EUR 12.50 per night. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Novotel Maastricht?
You can check in starting at 3:00 PM. Check-out time is 10:30 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Novotel Maastricht?
No, this hotel doesn't have a casino, but Fair Play Casino Maastricht (19-min walk) and Valkenburg Holland Casino (11-min drive) are both nearby.
What is there to do at Novotel Maastricht and nearby?
Novotel Maastricht has a seasonal outdoor pool and an arcade, as well as a garden.
Are there restaurants at or near Novotel Maastricht?
Yes, Restaurant Winners offers garden views.
What's the area around Novotel Maastricht like?
Novotel Maastricht is in Scharn, a short 16-minute walk from Mecc Maastricht and 16 minutes' walk from Maastricht Underground.

Novotel Maastricht Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Osman, 1-night trip
Verified Hotels.com guest review

6/10 Good

Die Empfangsdame war sehr freundlich. Der Aufzug war ausser Betrieb, daher mussten wir über einen dunklen, verschmutzten Treppenaufgang in die 3.Etage. Zimmer war sauber und gut ausgestattet, das Frühstück überschaubar. Den Parkplatz haben wir nicht genutzt da in Hotelnähe noch kostenlose Parkplätze vorhanden waren.
Edeltraud, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Good location walking distance from historic district. Surprised there was an extra charge for parking. I guess I didn’t distinguish between free parking and parking available when I booked. It’s not free
Peter de, 2-night family trip
Verified Expedia guest review

8/10 Very good

Day staff was super!! Night staff, though, was very difficult; not friendly or helpful.
Joseph, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stop over
Great short stay on our way home from holiday. Staff were very welcoming and the room was clean. A little out from the center which is great for driving through, not much for restaurants near by and kitchens close early. We were able to get delivery to hotwl whichwas perfectly fine!
Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A lovely family hotel with excellent staff and a very nice outdoor pool.
Graham, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

all is good
WISSAM, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Leslaw, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Danny, 4-night trip
Verified Hotels.com guest review

6/10 Good

We always stay here when in Maastricht when visiting our children who are studying at the university of Maastricht
Sumaya, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Expedia guest review

6/10 Good

a 4 story hotel with one elevator is not very convenient. wait times to get to your room are long. the location is in a suburb of the city, thus public transportation is very limited. Overall a nice stay
ALAN, 4-night family trip
Verified Expedia guest review

8/10 Very good

Excellent, Good price, Great Service, Easy Parking
For the relatively cheap price this was an excellent one night stay in a superior double room. Bed was comfy, plenty of pillows, good seating, easy car parking (should be free), friendly and efficient service. We had a meal in the restaurant - the drinks and food came super quick and dinner was very tasty (fish n chips). The waiter / chef was awesome - friendly, efficient, professional, quick, multi tasker and well presented. Issues with our stay - we had to run the shower for about 5 or more minutes before it got to the right temperature - pressure wasn’t that great. The other issue was the pool being shut just because it was raining. Really? Would we get wet or something?
Liz, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The staff was very friendly. The hotel is very basic but clean. We will stay here again the next time in Maastricht
Sumaya, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

George, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The restaurant and bar staff were accommodating and friendly. The chef was good and the food was very good---even though the selection of dishes were small. We'd go back.
Daniel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Matthew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Francis, 3-night trip
Verified Hotels.com guest review

6/10 Good

It was OK, but they had no dinner service & ran out of butter for breakfast. The room was a little stuffy & there was black mold at the base of thd shower. Staff were friendly & spoke English well.
Sarah, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The pool was go
Eric, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff were extremely helpful and pool was very nice. No dinner options available at hotel due to staff shortages so we had to eat out locally. A 20 minute walk into central Maarstrict.
JILLIAN, 2-night romance trip
Verified Expedia guest review

6/10 Good

The hotel is old. Breakfast was average
steve, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice place to stay. Helpful staff. Convenient to the United World College; allso bus 7 to the old part of the city, train station, etc.
Richard, 5-night romance trip
Verified Expedia guest review

8/10 Very good

its not a huge hotel but has all that one needs. Staff is very good and supportive.
Paschal, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

A very nice hotel with very friendly and helpful staff
Graham, 2-night trip
Verified Hotels.com guest review