Enjoy your visit to Plateau de Diesse with a stay at Hotel de l'Ours Preles. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Other features include a snack bar/deli, a terrace, and a garden.
Languages
English, French, German, Italian, Spanish, Thai
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 8:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The front desk is open Tuesday - Wednesday (8:00 AM - 9:00 PM) and Thursday - Monday (8:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–noon
Restaurant
Bar/lounge
Coffee shop
Private dining
Private picnics
Snack bar/deli
Traveling with children
Children's games
Children's books
What to do
Bicycle rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Windsurfing nearby
Skydiving nearby
Ziplining nearby
Working away
Business center
2 meeting rooms
Conference space (646 square feet)
Services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fireplace in lobby
Mosquito nets
Communal living room
Banquet hall
Outdoor furniture
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible lounge
Handrails in stairways
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Hardwood flooring in room
Room amenities
Home comfort
Heating
Window screens
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Select Comfort mattress
Free crib/infant bed
What to enjoy
Heated floors
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Champagne service
Highchair
More
Weekly housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds and high chairs
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 10 per pet (may vary based on length of stay)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts cash.
Cashless transactions are available.
Property Registration Number 45635380
Also known as
Hôtel de lOurs Preles
Hotel de l'Ours Preles Hotel
Hotel de l'Ours Preles Plateau de Diesse
Hotel de l'Ours Preles Hotel Plateau de Diesse
Frequently asked questions
Does Hotel de l'Ours Preles offer free cancellation for a full refund?
Yes, Hotel de l'Ours Preles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel de l'Ours Preles?
Yes, pets are welcome. There's a charge of CHF 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel de l'Ours Preles?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Hotel de l'Ours Preles?
Check-in start time: 2:00 PM; Check-in end time: 8:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Hotel de l'Ours Preles?
No, this hotel doesn't have a casino, but Casino Neuchatel (22-min drive) is nearby.
What is there to do at Hotel de l'Ours Preles and nearby?
Have fun with nearby activities like cycling, hiking, and horseback riding. Additional recreation nearby includes ecotours. Enjoy amenities like a picnic area and a garden.
Are there restaurants at or near Hotel de l'Ours Preles?
Yes, there's an onsite restaurant.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Oct 2024
Great countryside views / trails with crisp air. No shortage of food options (with a car), and nearby villages (Neuchatel / La Neuveville) to visit.
Room was exceptionally clean, breakfast was excellent. Marcello and Melanie's warm hospitality, unparalleled!
Highly recommended <3
Harry
Harry, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
22 May 2024
A perfect place to relax
Alexandre
Alexandre, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Jan 2024
Tout parfait
Melanie
Melanie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Mar 2025
Alles super. Sehr sauber und freundlich.
Es war alles sehr schön. Herzlicher Empfang mit Begrüssungs Getränk. Zimmer sehr sauber und schön. Tolles Frühstück. Alles super kommen gerne wieder.
Daniela
Daniela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Mar 2025
Wo es sich anfühlt wie zuhause
Für mich ein Welcome Home Orr, an dem ich mich immer gerne erinnere und immer gerne wiederkomme
Stephan
Stephan, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Feb 2025
Einfach ein Ort zum wohlfühlen
Ich mag das Ambiente, den Charm der Gastgeber, und das für mich einzigartige Homefeeling.
STEPHAN
STEPHAN, 7-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 Sep 2024
This was our second visit to the Hotel de L’Ours. Great location with many hike options in the surroundings. Marcelo did an amazing job showing us the different activities and highlights of the region. Every morning we were served a fresh amazing breakfast with many local products. This time we had dinner at the restaurant and the experience was very positive. Food was tasty and looked fantastic. Hotel in general and the room were spotless. The architecture and decoration are tasteful and the gardens well taken care of. The stuff is helpful and friendly and the owners are totally kind and made us feel like at home. For sure not our last visit to the hotel. Can highly recommend it.
Peter
Peter, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Aug 2024
Ein richtiger Geheimtipp
Es war ein richtiges erholsames Wochenende, wir werden sicher wiederkommen 🙂
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2024
Excellent accueil
Magnifique
Bruno
Bruno, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jun 2024
Wir werden immer wieder gerne dieses Hotel buchen.
Kateryna
Kateryna, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Wunderschönes Boutique Hotel mit großer Liebe zum Detail und sehr freundliche persönliche Betreuung!
Susana
Susana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 May 2024
Muy grata sorpresa
El hotel, precioso. El desayuno increible y completísimo, con comida de muy buena calidad. El trato excelente, muy atento y amable. Marcello, el dueño, muy atento y simpático, nos ha recomendado una excursión que ha resultado ser preciosa. Cuida todos los detalles con mucho cariño.
Lo recomendaría 100%
Eduard
Eduard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2021
Sehr sympathisch
Sehr freundlicher, persönlicher Service. Tolle Unterkunft und super Frühstück