2 RueDuFort Niedergrunewald, Luxembourg City, L2226
What's nearby
European Court of Justice - 5 min walk
European Convention Center Luxembourg - 6 min walk
Notre-Dame Cathedral - 3 min drive
Luxembourg City Hall - 3 min drive
Grand Ducal Palace - 4 min drive
Getting around
Findel International Airport (LUX) - 15 min drive
Luxembourg Station - 9 min drive
Dommeldange Station - 10 min drive
Pfaffenthal-Kirchberg Station - 11 min walk
Centre, Stäreplaz / Étoile Tram Stop - 23 min walk
Hamilius Tram Stop - 24 min walk
Restaurants
L'Osteria - 2 min walk
La Table de Mercure - 9 min walk
Golden Bean - 2 min walk
Brauerei - Big Beer Company - 4 min drive
Bac - 13 min walk
About this property
Mama Shelter Luxembourg
Take in the views from the rooftop terrace when you stay at Mama Shelter Luxembourg. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travelers love the helpful staff.
Languages
English, French
At a glance
Hotel size
145 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 19 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Caters to LGBTQ guests
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Working away
12 meeting rooms
Coworking spaces
Services
24-hour front desk
Dry cleaning/laundry services
Multilingual staff
Facilities
Safe-deposit box at front desk
Rooftop terrace
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Smart television
Cable TV channels
Pay movies
Home comfort
Air conditioning
Minibar
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 26 for adults and EUR 14 for children
Children & extra beds
Cribs/infant beds are available for EUR 15.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet, per stay
Parking
Self parking costs EUR 19 per day
Policies
This property caters to LGBTQ+ guests.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mama Shelter Luxembourg Hotel
Mama Shelter Luxembourg Luxembourg City
Mama Shelter Luxembourg (Opening May 2020)
Mama Shelter Luxembourg (Opening July 2020)
Mama Shelter Luxembourg (Opening March 2020)
Mama Shelter Luxembourg Hotel Luxembourg City
Frequently asked questions
Does Mama Shelter Luxembourg offer free cancellation for a full refund?
Yes, Mama Shelter Luxembourg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mama Shelter Luxembourg?
Yes, cats and dogs are welcome. There's a charge of EUR 25 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Mama Shelter Luxembourg?
Yes. Self parking costs EUR 19 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Mama Shelter Luxembourg?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Mama Shelter Luxembourg?
No, this hotel doesn't have a casino, but Casino Luxembourg (3-min drive) and Casino 2000 (21-min drive) are both nearby.
Are there restaurants at or near Mama Shelter Luxembourg?
Yes, there's an onsite restaurant.
What's the area around Mama Shelter Luxembourg like?
Mama Shelter Luxembourg is a short 4-minute walk from Mudam Luxembourg and 5 minutes' walk from European Court of Justice.
Mama Shelter Luxembourg Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very good
24 Jan 2025
Nice place with a great bakery
My family and I had a nice stay at Mama shelter. It was a quick walk and even quicker tram ride from the Pfaffenthan-kirchberg train stop. The hotel workers were friendly and held our bags until we were able to check in. They gave us ideas about things to do in the area as well as some restaurants. We ended up getting some pastries at the Mama bakery downstairs and they was fabulous! We slept well in a quiet room with two queen size beds. It was really nice to have a large room available in Europe! The room was clean and unique. We would stay again.
Nathaniel and Ariel
Nathaniel and Ariel, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jan 2025
Brilliant
Amazing place
Dmitrijs
Dmitrijs, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
3 Jan 2025
Ridiculous stay!
Went to Luxembourg to stay away from the craziness of the New Year’s Eve – hence I wanted to have a quiet moment to end the year. Guess what -- it was not sadly. There was a night club-like loud event on the roof top with loud heavy metal music until 3am because it was a New Year’s Eve. This was clearly audible from my room. The fact that it had a nice room design and comfortable bedding, it had a very poor sound proof.
The reception area is very small despite the fact the hotel has huge space for a restaurant and a roof top terrace (where there was a loud event!). The reception area only had one huge table and a small table with lots of chairs. The reception area can be packed like crazy if its busy.
Worst sleep and I would not come back to this place again. Not recommended for everyone. Avoid at any cost.
Jihun
Jihun, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 Dec 2024
Nice stay and comfy. A shame the room wasn’t serviced day 2. Lovely Boulangerie
Alice
Alice, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Very accessible comfortable hotel
A
A, 4-night trip
Verified Hotels.com guest review
6/10 Good
30 Oct 2024
Communication
Clean, easy connection to free public transport. Disappointed roof bar not open. Nothing on hotel website when booking to say bar is seasonal. Even In pre- arrival email it gave bar opening times as if roof bar would be open during stay. No space in ground floor bar for relaxing seat with drink, only at a food table or bar stool. During stay left for neighbouring hotel for evening drinks. Mini bar snacks sign says to go to floor 1 vending machine s, they were not operating. Informed to go to neighbouring hotel. Communication on website, pre arrival emails and signage needs to improve.
david
david, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sep 2024
Matthew
Matthew, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sep 2024
Excelent every thing...
César
César, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
5 Sep 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Aug 2024
Great hotel! Looking forward to visit their different locations
Vasco Gerardo
Vasco Gerardo, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Aug 2024
Crazy but great hotel
Martyna
Martyna, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 Aug 2024
Great stay, close to the free tram which takes you straight downtown. Nice restraint and coffee shop and affordable rates
Alexander
Alexander, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
3 Aug 2024
James
James, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Jul 2024
I would stay again! Quirky at the beginning but then it makes sense, if that makes sense. Great staff!
Gustavo
Gustavo, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 Jul 2024
Paul
Paul, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jul 2024
renata
renata, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jul 2024
Stephen
Stephen, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jul 2024
Wonderful, quirky hotel located right across the street from the Court of Justice of the European Union.
Mark
Mark, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 Jul 2024
Very convenient for the trams Nice outside eating area clean and quirky rooms
lynne
lynne, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Jun 2024
Allison
Allison, 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 May 2024
Christian
Christian, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 May 2024
Henrieta
Henrieta, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 May 2024
Love my stay here. The staff was super friendly and the evening ambiance was perfect for my birthday. They had a pretty cool DJ. The breakfast bar was amazing!!