University of North Carolina at Asheville - 3 min drive
Getting around
Asheville Regional Airport (AVL) - 18 min drive
Restaurants
Old Europe - 5 min walk
Off The Wagon Dueling Piano Bar Asheville - 3 min walk
Renaissance Asheville - 3 min walk
Twisted Laurel - 4 min walk
Mellow Mushroom - 3 min walk
About this property
Four Points by Sheraton Asheville Downtown
Four Points by Sheraton Asheville Downtown puts you within a 15-minute drive of Biltmore Estate. Guests can visit the fitness center for a workout or grab a bite to eat at Chop House, which serves breakfast. Fellow travelers love the helpful staff and central location.
Languages
English, Spanish
At a glance
Hotel size
150 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
What to do
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Kayaking nearby
Ski lessons nearby
Ziplining nearby
Snowboarding nearby
Hot springs nearby
Working away
Business center
Meeting rooms
Conference space (2400 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Facilities
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Fitness center
Swimming pool
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Transfer shower
Lever door handles
Room amenities
Be entertained
45-inch TV
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Free local calls
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
Connecting/adjoining rooms available
Recycling
Restaurant dining guide
Special features
Dining
Chop House - This restaurant serves breakfast only.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 16 for adults and USD 10 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per stay
Pets
Service animals exempt from fees
Pet deposit: USD 75.00 per stay
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a deadbolt lock on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville
Frequently asked questions
Does Four Points by Sheraton Asheville Downtown offer free cancellation for a full refund?
Yes, Four Points by Sheraton Asheville Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points by Sheraton Asheville Downtown?
Yes, there's a pool.
Are pets allowed at Four Points by Sheraton Asheville Downtown?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Four Points by Sheraton Asheville Downtown?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Four Points by Sheraton Asheville Downtown?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Four Points by Sheraton Asheville Downtown and nearby?
Have fun with activities like hiking, horseback riding, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes hot springs, basketball, and casino gaming. Four Points by Sheraton Asheville Downtown also has a fitness center.
Are there restaurants at or near Four Points by Sheraton Asheville Downtown?
Yes, there's an onsite restaurant, Chop House.
What's the area around Four Points by Sheraton Asheville Downtown like?
Four Points by Sheraton Asheville Downtown is in Downtown Asheville, a short 5-minute walk from Pack Square and 6 minutes' walk from Harrah's Cherokee Center - Asheville. Travelers say the local area is very central perfect for shopping.
Four Points by Sheraton Asheville Downtown Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
24 Nov 2024
scott
scott, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Charles
Charles, 1-night trip
Verified Hotels.com guest review
4/10 Fair
9 Oct 2024
Courtney
Courtney, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
Excellence under pressure
We stayed at this hotel the week of the hurricane. The staff went above and beyond with what they had to work with when the lights and water went out. Under a very stressful situation they were extremely accommodating.
The room was clean and neat and would stay here again.
Jamie in the bar was fantastic.
Eric
Eric, 6-night trip
Verified Hotels.com guest review
6/10 Good
25 Sep 2024
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Sep 2024
Negative was there are not enough electrical sockets and room is dark.
The positive is the rooms are spacious, beds comfortable and they allow dogs. The location is perfect for walking downtown. We have stayed there before and will again. The free coffee in the a.m. is good too and there is a restaurant right in the building.
Jeanne
Jeanne, 3-night romance trip
Verified Expedia guest review
8/10 Very good
25 Sep 2024
Tracey
Tracey, 1-night trip
Verified Hotels.com guest review
2/10 Poor
21 Sep 2024
Charged me a pet fee for my support animal and wouldn't take it off. Tv was some sort of rigged situation.
Shane
Shane, 2-night business trip
Verified Expedia guest review
4/10 Fair
18 Sep 2024
Wouldn't stay here again.
James
James, 1-night romance trip
Verified Expedia guest review
8/10 Very good
16 Sep 2024
Judy
Judy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 Sep 2024
Very affordable stay in downtown Asheville with easy access to everything, rooms were clean and beds were comfortable.
Dina
Dina, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Sep 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Sep 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
4/10 Fair
8 Sep 2024
In roof safe did not work; TV stopped working second night. Loud argument in hallway at 2am. Don’t wait: tear it down and build those vacation condos now!
Gary
Gary, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Sep 2024
This hotel was a great place to stay. We will stay here again.
kim
kim, 1-night romance trip
Verified Expedia guest review
8/10 Very good
7 Sep 2024
simon
simon, 1-night trip
Verified Expedia guest review
8/10 Very good
2 Sep 2024
Great hotel close to downtown
Adam
Adam, 1-night romance trip
Verified Expedia guest review
8/10 Very good
29 Aug 2024
Easy walk modest price
David
David, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
29 Aug 2024
Excellent place to stay on a road trip to Asheville! Free parking and unlimited free bottled water, plus comfortable beds and high powered shower. Love this hotel!
Brian
Brian, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 Aug 2024
Great stay
Great! it is an older hotel that has been updated, so it is not brand new by any means. It is, however, very clean. The mattress and bedding was very comfortable and we slept well. Great location within waling distance to everything. Would stay again.
Kelly
Kelly, 2-night trip
Verified Hotels.com guest review
6/10 Good
28 Aug 2024
xyz
Jody
Jody, 1-night trip
Verified Travelocity guest review
8/10 Very good
28 Aug 2024
Kim
Kim, 2-night family trip
Verified Hotels.com guest review
6/10 Good
26 Aug 2024
non working pool called and asked for adjoining rooms when i arrived they could not accommodate our party.
t
t, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
It was a pleasant stay. It's an older hotel and the manager told me that they plan on doing a remodel. My room was clean and had the things I needed on my solo vacation. I never tried the breakfast because I wanted to go to places to eat.
I liked that the hotel had a parking lot and was in perfect walking distance of plenty of shops, eateries, and cool places to check out.
If you're planning on staying this place is affordable and basic for what you got but the location was really good.
Verified traveller
4-night trip
Verified Hotels.com guest review
4/10 Fair
25 Aug 2024
The coffee machine in the room was broken and there was no way to charge the i-phone near the bed