I stayed here with my sister and two sons. The rooms were clean, plenty of towels and had a fridge and hairdryer. We had two rooms joined, each with bathroom and shower. It was very clean and shower had amazing pressure. Rooms had air con which switched off from about midnight until 7am. We did take portable, plug in fan with us, so it was fine. An elevator to get upstairs which was great as i am disabled. Breakfast was basic sweet pastries, coffee, cornflakes and fruit juice. We were able to ask for cups of tea and espresso, which can be made fresh for you, as well as other drinks. Location is excellant. Four minute walk to Cavour Metro station. 10 mins walk to termini. Plenty of bus stops for connecting. On the tram route. Plenty of small shops on road, a supermarket style shop just around the corner. Surrounded by plenty restaurants and a water fountain opposite. We had fresh towels and beds made every day. Its a typical charming hotel. Its not the ritz but gives you everything you need. Staff can not be faulted. They were so helpful and friendly, and funny. Really enjoyed our stay and was sad to leave