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Best Western Des Plaines Inn

2.5 star property
Hotel with indoor pool, near Allstate Arena

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Des Plaines Inn

Reception
Indoor pool
Exterior
Lobby
Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is CA $104
CA $118 total
includes taxes & fees
Dec 3 - Dec 4

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed, Non Smoking, Hot Tub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Comfort Inn Convention Center - Chicago O'hare Airport

Airport transfer
Parking available
Free WiFi
Restaurant
8.0 out of 10, Very good, (1076)
The price is CA $116
CA $133 total
includes taxes & fees
Dec 1 - Dec 2
Comfort Inn Convention Center - Chicago O'hare Airport
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About the area

Map
1231 Lee St, Des Plaines, IL, 60018

What's nearby

  • Allstate Arena - 3 min drive - 3.4 km
  • Rivers Casino - 5 min drive - 5.5 km
  • Donald E. Stephens Convention Center - 7 min drive - 7.7 km
  • Rosemont Theatre - 8 min drive - 8.0 km
  • Fashion Outlets of Chicago - 10 min drive - 9.0 km

Getting around

  • Chicago O'Hare Intl. Airport (ORD) - 9 min drive
  • Chicago, IL (PWK-Chicago Executive) - 15 min drive
  • Chicago, IL (DPA-Dupage) - 43 min drive
  • Chicago Midway Airport (MDW) - 47 min drive
  • Des Plaines Cumberland Station - 3 min drive
  • Park Ridge Dee Road Station - 4 min drive
  • Des Plaines Station - 20 min walk

Restaurants

  • ‪Wendy's - ‬9 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Beacon Tap - ‬4 min walk
  • ‪Taco Bell - ‬13 min walk

About this property

Best Western Des Plaines Inn

Best Western Des Plaines Inn puts you within a 10-minute drive of Allstate Arena and Donald E. Stephens Convention Center. Guests can take a dip in the indoor pool, and free perks include continental breakfast, WiFi, and self parking. Also, this hotel is within a short drive of Woodfield Mall. The helpful staff and breakfast get good marks from fellow travelers.

Languages

Bosnian, English, Hindi, Serbian, Spanish

At a glance

Hotel size

  • 50 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Breakage deposit: USD 100.00 per stay

Optional extras

  • Late check-out can be arranged for an extra charge of USD 50.00 (subject to availability)

Renovations and closures

The property will be renovating from November 21 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Des Plaines O'Hare
Best Western Hotel Des Plaines O'Hare
Best Western Plaines Inn
Best Western Plaines
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western
Best Des Plaines Des Plaines
Best Western Des Plaines Inn Hotel
Best Western Des Plaines Inn Des Plaines
Best Western Des Plaines Inn Hotel Des Plaines

Frequently asked questions

Is there a pool at Best Western Des Plaines Inn?
Yes, there's an indoor pool.
Are pets allowed at Best Western Des Plaines Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Des Plaines Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Des Plaines Inn?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 50.00 (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Best Western Des Plaines Inn?
No, this hotel doesn't have a casino, but Rivers Casino (5-min drive) is nearby.
What is there to do at Best Western Des Plaines Inn and nearby?
Best Western Des Plaines Inn has an indoor pool.

Best Western Des Plaines Inn Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Poor

CHANTAL, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Guy, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Be warned
We have stayed at this property previously and have no issues. But this time we had one. I booked this online and had stated we would pay at the property when we arrived. I had my bank credit card on file with Hotels.com but was using a different card for the room once arrived, as we have done prior. I informed the desk when we arrived of this, and they scanned my Discover card for the charges. But to my dismay, after we checked out and returned home, they went ahead and charged my bank card and not my Discover card as I had asked. As we normally stay here when we come to town, this is unacceptable and we will not be using this hotel in the future. Be wary when booking here.
Nolan, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Really disgusting shower, pubic hairs in it! TV did not work, staff did nothing to fix it!
Timothy W, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Avoid this hotel!
I was very unhappy with our stay. To start, we got an email a day or 2 after booking that the pool was out “Through September 2024”. It was too late for us to cancel as the marathon was that weekend and hotels were booked out. We stayed from October 11-14, so I expected the pool to be fixed. It wasn’t, but no biggie. Upon arrival, we found that our room was very nasty. The floors were gross and it didn’t look like it had been vacuumed. We have 2 young kids and we wouldn’t let them walk on the floors without shoes. There were sticky spots on the countertops. Again, we tried to overlook it and make the best of it. At breakfast the next morning, I went to fill up my son’s juice cup, only for ants to fall in the cup from where the juice dispenser was covered in ants. We spent the whole day in Chicago and came back around 8:30, only to find that out toilet wouldn’t flush (and it wasn’t due to usage, we had been out all day). We called the front desk and the guy just said “sorry, maintenance isn’t here. It can’t be fixed right now. But you can use the bathroom in the lobby”. Again, we have 2 small children and we were on the 3rd floor. So we had to take the elevator down every time they needed to go. The next morning, I went down to the lobby to use the bathroom and was accosted by an “employee” for using the “employee bathroom” that they told us to use. And then she argued with me when I told her the other guy told us to use it. Rude staff. Nasty hotel. Not staying here again.
Shelby, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Victoria, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Sketchy AF
Searched for properties with a bathtub in room & a pool. This property popped up. I've booked Best Westerns through Hotels.com before & NEVER had an issue. Booked, with both of those amenities still showing. Got there to discover none of the rooms had a bath tub & the pool was empty/closed as well. Chair in room had a weird stain on it. There were a lot of sketchy looking men hanging around the back parking lot smoking cigarettes with the door to the hotel open. Whole first floor hallway smelled like cigarettes. Parking lot smelled of urine. None of the keycard doors to enter the building locked properly. Kids went to get a soda from the vending machine, soda wouldn't come out because there were a bunch of empty beer cans shoved into where they come out of. Would not recommend AT ALL! Only stayed there because I couldn't immediately get the $ I paid back to go somewhere else! We left early in the morning, way before check out! The free breakfast turned out to be pretty good, but that's it! Also the body wash dispenser in the shower was empty.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Cecily, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Everything excelent
Lauro, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

William, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Chris, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hashem, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robin, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Shridhar, 1-night trip
Verified Hotels.com guest review

6/10 Good

David, 2-night trip
Verified Hotels.com guest review

6/10 Good

Rocky start at check-in. A $100 dollar "hold" fee placed on my credit card. Refundable in5-7 days. Not a typical fee in my travels and not prominently displayed when booking, as well as the fact that the hotel pool was unavailable. Parking is in the rear of the hotel and the entrance to the hotel from the rear is in need of repair as of 8-27-24 locked and inaccessable . I had to walk back to the front to get access. When I got to the third floor room the room keys were not properly coded and had to return to the main desk to get corrected. The remainder of the stay was uneventful. The rooms were good for the price point. Make sure to bring USB adapters that plug in standard outlets. USB outlets are not standard in the rooms outlets nor on the lamps.The breakfast was typical fare. Good place to stay if on a budget.
Stephen, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Decent q
Marcos, 1-night family trip
Verified Expedia guest review

6/10 Good

All entrances told not to use except front entrance opposite location of car. Doors broken but propped open. Safety concern.
2-night trip
Verified Hotels.com guest review

2/10 Poor

We booked two rooms, but at the time we checked in, they said they only have one room. All the rooms were sold out. They didn’t give us refunds.
jun, 1-night family trip
Verified Expedia guest review

2/10 Poor

Blake, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This has been one of my best hotel experiences ever, and i travel 3 weeks out of the month! The staff was wonderful! So friendly, always available, very accommodating, and very kind. Ill stay here every time I'm in the chicago area now, which is several times a year. I like that they also have a stand alone alarm clock and phone
Vonn, 1-night business trip
Verified Orbitz guest review

8/10 Very good

Everything was great. Comfy beds, cold fridge, ice machine working and the breakfast was decent and well supplied. Everything smelled clean and there were cleaning ladies keeping everything looking and smelling good. Pretty good location. The downside was the pool being out of order, our TV not wanting to turn on, the main back doors being propped open cause they were broken making it less secure. Over all we would stay again.
Virginia, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Do not stay here if you can help it. Very shady happenings in the parking lot. We did not feel safe taking our kids inside. Look elsewhere.
Ryan, 1-night trip
Verified Expedia guest review