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Hotel Cinera

3.5 star property
San José de Cúcuta hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cinera

Outdoor pool
Reception
Reception
Hallway
Basic Triple Room, Multiple Beds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Free breakfast
  • Non-smoking
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Laundry service
  • Luggage storage
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Minibar
The price is CA $44
CA $44 total
includes taxes & fees
Jan 3 - 4 Jan 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Triple Room, Multiple Beds

Minibar, desk, laptop workspace, free WiFi

Basic Triple Room, Multiple Beds

Highlights

Air conditioning
Plasma TV
Private bathroom
Minibar
Cable channels
Laptop workspace
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Queen Bed

View all photos for Basic Single Room, 1 Queen Bed

Minibar, desk, laptop workspace, free WiFi

Basic Single Room, 1 Queen Bed

Highlights

Air conditioning
Plasma TV
Private bathroom
Minibar
Cable channels
Laptop workspace
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Queen Bed

View all photos for Basic Double Room, 1 Queen Bed

Basic Double Room, 1 Queen Bed

Basic Double Room, 1 Queen Bed

Highlights

Air conditioning
Plasma TV
Private bathroom
Minibar
Cable channels
Laptop workspace
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Ibis Cúcuta Hotel

Airport transfer
Pet-friendly
Free parking
Free WiFi
9.0 out of 10, Wonderful, (540)
The price is CA $56
CA $56 total
includes taxes & fees
Jan 4 - 5 Jan 2025
Ibis Cúcuta Hotel
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About the area

Map
349 Cl. 11, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • Colon Park - 3 min walk
  • Cucuta Museum of Culture - 4 min walk
  • Gobernación Norte de Santander - 6 min walk
  • Ventura Plaza Commercial Center - 9 min walk
  • General Santander Stadium - 12 min walk

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 17 min drive

Restaurants

  • ‪Terraza 360 Grados - ‬8 min walk
  • ‪Restaurante La Mazorca - ‬2 min walk
  • ‪Red - ‬6 min walk
  • ‪Restaurante Embajada Antioqueña - ‬6 min walk
  • ‪Federación Nacional De Cafeteros Norte De Santander - ‬4 min walk

About this property

Hotel Cinera

Hotel Cinera is a great choice for a stay in San José de Cúcuta. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Other features include a terrace and a garden.

Languages

Spanish

At a glance

Hotel size

  • 62 rooms

Arriving/Leaving

  • Check-in start time: 10:00 AM; Check-in end time: 11:30 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets stay free
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–8:30 AM
  • Restaurant

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Room amenities

Be entertained

  • 36-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Cinera Hotel
Hotel Cinera San José de Cúcuta
Hotel Cinera Hotel San José de Cúcuta

Frequently asked questions

Is there a pool at Hotel Cinera?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Cinera?
Yes, pets stay free.
Is parking offered on site at Hotel Cinera?
Sorry, there's no onsite parking at Hotel Cinera.
What are the check-in and check-out times at Hotel Cinera?
Check-in start time: 10:00 AM; Check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at Hotel Cinera and nearby?
Hotel Cinera has an outdoor pool and a garden.
Are there restaurants at or near Hotel Cinera?
Yes, there's an onsite restaurant.
What's the area around Hotel Cinera like?
Hotel Cinera is a short 9-minute walk from Ventura Plaza Commercial Center and 12 minutes' walk from General Santander Stadium.

Hotel Cinera Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Fair

No hot water and the room power is shut down unless you leave the key card inside. There is nothing more unpleasant than returning to a hot room after a hot day. The pictures displayed on Expedia are quite misleading. You can smoke in the parking lot tho. Also, beware of 'hotel taxi service'. They might guarantee certain things to the client (ie. accepting foreign currency) without the taxi driver's consent, leading to unpleasant interactions.
Maria, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Violeta, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good for a night.
First, the room assigned did not have a good working airco, however was assigned to another. The bathroom did not have warm/hot water, and does not have a douche spray shower..
Jaime, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Room was great.
Jaime, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Erika, 1-night family trip
Verified Expedia guest review

8/10 Very good

Está bien para mi fin que era descansar, antes de continuar con mi viaje. Habitación muy confortable, todo en excelente condición. Me hizo falta agua en la habitación agua en botella y café. Por lo demás todo muy bien
Claudia, 1-night trip
Verified Expedia guest review

6/10 Good

They did not have my reservation in their system so they did not have the rooms available. We had to take the last room and make the best of it. The staff however did everything possible to help me and make my stay better. Anderson was very helpful and friendly. He helped us with our bags and made sure we got to our room safely. He also guided us with how to get food.
Eva, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

jesus Alexis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dayana, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jose, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was exellent.
victor, 1-night family trip
Verified Expedia guest review

8/10 Very good

Tibisay, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Maria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great Location
Norka, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Me gusto mucho la estadia.
was wonderfull, i can recommend it. fue maravilloso, buena comida, excelente habitacion, limpia e impecable, Yo lo recomiendo y en el centro de cucuta. Muchas tiendas, es un sitio seguro, muchos taxis pasan al frente del hotel.
MARIBEL, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Norka, 1-night trip
Verified Expedia guest review

8/10 Very good

Luis, 1-night trip
Verified Expedia guest review

6/10 Good

Very central, close to good etc but very noisy.
Carlos, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing clean and safe !!!
Carmen Josefina, 1-night business trip
Verified Expedia guest review

8/10 Very good

Recomendable para pasar la noche
Habitación limpia. Buena ubicación. Muy atentos
María Eugenia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carmen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Deben mejorar el aire acondicionado de las habitaciones.
NODRI ROXANA, 1-night family trip
Verified Expedia guest review

8/10 Very good

Es un hotel para ir en tránsito mas no de placer.
Maria A, 1-night family trip
Verified Expedia guest review

8/10 Very good

Nelson Albery, 1-night trip
Verified Expedia guest review