4/10 Fair
13 Dec 2024
Convenient Location, Poorly Maintained
Room smelled like raw sewage. It was coming in through the shower drain and I had to put a piece of plastic over the drain to keep the smell at bay. Housekeeping entered my room randomly at 5:00pm while I was resting after a long flight. The room had already been cleaned (this was on my arrival day). The lady did not speak English and kept saying “too loud” which I didn’t understand because I was sleeping and making no noise at all. There was no reason for her to have entered my room.
None of the outlets in the lamps worked so I had to physically move the side table to be able to charge my phone.
On the sixth floor, there is a key-card-activated door that separates the elevators from the room. The shock designed to dampen the door movement has failed so it SLAMS closed any time it is opened. I heard this noise all night.
For the price, I’m really disappointed in the quality of the room.
Evan
Evan, 2-night business trip
Verified Hotels.com guest review