When visiting Payangan, Hanging Gardens of Bali is a great choice to consider. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or reflexology, and Three Elements Restaurant serves lunch and dinner. An outdoor pool, a bar/lounge, and free bike rentals are other highlights at this luxurious hotel. Fellow travelers love the helpful staff.
Languages
English, French, Indonesian
At a glance
Hotel size
44 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 1:30 AM
Express check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite valet parking
Onsite parking limited
Free offsite parking nearby
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Free area shuttle
Free shopping center shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
Private dining
Private picnics
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
Free local shuttle
Childcare in room (surcharge)
What to do
Shopping
Hiking/biking trails nearby
Mountain biking nearby
Safari nearby
Rafting nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Free bicycle rentals
Pool loungers
Pool umbrellas
Romance packages
Facilities
Built in 2005
Garden
Picnic area
Terrace
Library
Mosquito nets
An outdoor pool
Art gallery on site
Full-service spa
Massage/treatment rooms
Traditional architecture
Accessibility
Elevator
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Free crib/infant bed
What to enjoy
Private plunge pool
Balcony
Separate sitting area
Freshen up
Deep soaking bathtub
Bathtub or shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Spa Collection has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Dining
Three Elements Restaurant - This restaurant serves lunch and dinner. Open 24 hours.
Three Elements Lounge Bar - Onsite bar. Open daily.
Spa Cafe - Onsite café. Open daily.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 55 per person
Airport shuttle service is offered for an extra charge of USD 100 per vehicle (roundtrip)
Renovations and closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for USD 118 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Also known as
Hanging Gardens
Hanging Gardens Hotel
Hanging Gardens Hotel Ubud
Hanging Gardens Ubud
Hanging Ubud
Hanging Ubud Gardens
Ubud Gardens
Ubud Hanging
Ubud Hanging Gardens
Hanging Gardens Bali Hotel Ubud
Hanging Gardens Bali Hotel
Hanging Gardens Bali Ubud
Hanging Gardens Bali
Ubud Hanging Gardens By Orient-Express Hotel Payangan
Hanging Gardens Of Bali Ubud
Hanging Gardens Bali Hotel Payangan
Hanging Gardens Bali Payangan
Hanging Gardens Ubud
Hanging Gardens Hotel Ubud
Hanging Gardens Of Bali Payangan
Frequently asked questions
Is there a pool at Hanging Gardens of Bali?
Yes, there's an outdoor pool.
Are pets allowed at Hanging Gardens of Bali?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hanging Gardens of Bali?
Yes, there's free valet parking. Parking spots may be limited.
Is airport shuttle service offered by Hanging Gardens of Bali?
Yes, an airport shuttle is available. The charge is USD 100 per vehicle roundtrip.
What are the check-in and check-out times at Hanging Gardens of Bali?
Check-in start time: 2 PM; Check-in end time: 1:30 AM. Check-out time is noon. Express check-in and contactless check-out are available.
What is there to do at Hanging Gardens of Bali and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes safari tours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hanging Gardens of Bali also has private plunge pools and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Hanging Gardens of Bali?
Yes, there's an onsite restaurant, Three Elements Restaurant.
Does Hanging Gardens of Bali have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Hanging Gardens of Bali have any outdoor private spaces?
Yes, every room features a private plunge pool and a balcony.
What's the area around Hanging Gardens of Bali like?
Hanging Gardens of Bali is located by the river.
Popular attractions include Ubud Palace, which is 15 minutes away by car.
Hanging Gardens of Bali Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Sep 2024
Definitely a place for couple retreat/honeymoon for some own personal time.
Service and staff are excellent.
The traffic to get to the hotel is way long. 2.5 to 3 hours for about 20miles.
Anh Luong Tho
Anh Luong Tho, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 Aug 2024
We really enjoyed our stay at Hanging garden. Staff were really friendly. Breakfast was great
Kalpesh
Kalpesh, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Aug 2024
Had an amazing time with our family. Thank you all for the kind hospitality.
Brenda
Brenda, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
31 Jul 2024
Staff were absolutely delightful. Surrounded by jungle, nestled in a valley. Great food.
Benjamin
Benjamin, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Jul 2024
Ali
Ali, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 Jul 2024
Super relaxing
Mariam
Mariam, 5-night family trip
Verified Expedia guest review
4/10 Fair
1 Jul 2024
Angelito
Angelito, 3-night trip
Verified Expedia guest review
10/10 Exceptional
19 Jun 2024
Once in a lifetime
If you are looking for a once in a lifetime trip this is the place for you. The attention the detail, the service, the views, the food, the pool, literally everything is 10/10 in the hotel. Unreal experience, one that was worth every penny
rohan
rohan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jun 2024
Mohammad
Mohammad, 3-night trip
Verified Expedia guest review
8/10 Very good
4 Jun 2024
Dominique
Dominique, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 May 2024
Ömer faruk
Ömer faruk, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Apr 2024
One of the most beautifull stays in my entire life, would like to invite my partner again
Ammar
Ammar, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 Apr 2024
Andrea
Andrea, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Mar 2024
unreal view and villa
Amer
Amer, 3-night trip
Verified Orbitz guest review
10/10 Exceptional
1 Mar 2024
Susan
Susan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 Jan 2024
Amazing staff. Very accommodating. Magical setting. Great spa. Fantastic variety of menu items.
Richard
Richard, 6-night trip with friends
Verified Expedia guest review
10/10 Exceptional
31 Dec 2023
Overall all great
Nirav
Nirav, 3-night trip
Verified Expedia guest review
10/10 Exceptional
23 Nov 2023
Exceptional service. Our host Sri was very friendly and attentive of all our needs , Bandidos made our romantic dinner special. , everyone in the staff was very friendly
Carlos
Verified Expedia guest review
10/10 Exceptional
18 Nov 2023
Our stay was absolutely incredible. My wife and I were staying in Bali for our honeymoon and upon arrival we were upgraded to a suite with an amazing view and private pool. The staff were so friendly and helpful and the food at the hotel was 5 stars. While this hotel is a bit more expensive than others in Ubud, it is far superior and worth every penny. I would highly recommend to anyone staying in the Ubud area that would like a quiet setting away from the hustle of the city with exquisite jungle views. We could not get enough of walking the grounds of the hotel as there are flowers and fruit trees everywhere.
Jonathan
Jonathan, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Nov 2023
This beautiful resort is a must-do on your Bali bucket list. Friendly staff. Check in process could be improved (by not having to register your own account in their very buggy platform on your own device) but otherwise everything is seamless with stunning jungle beauty and tasty food.
Gideon
Gideon, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Nov 2023
Amazing hotel and staff . No complaints
Helena
Helena, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Nov 2023
One of the best hotels we have ever been too
This was one of the best hotels we have ever stayed in and we have stayed in a lot of very beautiful and luxury hotels. I can’t express enough how wonderful the whole team are. They are so kind and helpful and the property is insanely beautiful. Would love to return one day. Hanging Gardens is a magical place that is well worth every penny you spend there.
alex
alex, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2023
One of a lifetime experience!
Kristina
Kristina, 3-night romance trip
Verified Expedia guest review
6/10 Good
27 Sep 2023
Poor lobby staff service and noisy bedroom
We stayed at Villa 11 for two nights and motorcycle noises were loud at night and early morning. Our rooms weren’t turned down the second night when we return from dinner in the city. We had to search for light switches in pitch black and found our bathroom messy with the sliding door to the spa room wide open. Departure was even worse, not only was there no staff to help us load our luggages onto the car nor did the two receptionists who were busy looking at their tablets and computer screen say goodbye. The hotel basically didn’t care where we go after staying with them. This is definitely not acceptable to any hospitality business.