Zenitude Hôtel - Résidences Les Jardins de Lourdes
When you stay at Zenitude Hôtel - Résidences Les Jardins de Lourdes, you'll be within a 15-minute walk of Basilica of Our Lady of the Rosary and Massabielle Grotto. Guests can enjoy the seasonal outdoor pool, and hiking/biking trails and mountain biking are nearby. A children's pool and a snack bar/deli are offered, and apartments have conveniences like refrigerators and microwaves.
Languages
English, French, Italian, Spanish
At a glance
Property size
79 apartments
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open Monday - Saturday (8 AM - 6:00 PM) and Sunday - Sunday (8:00 AM - noon)
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to noon and 2-7 PM Monday-Thursday, 7 AM to noon on Sunday, and 2-8 PM Friday-Saturday.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 6 per night)
Onsite parking limited
Other information
Designated smoking areas
Property amenities
Pool/Spa
Outdoor pool
Sun loungers
Internet
Free WiFi
Parking and transportation
Self parking on site (EUR 6 per night)
Limited onsite parking
Family friendly
Free crib/infant bed
Children's pool
Kitchenette
Refrigerator
Stovetop
Microwave
Cookware/dishes/utensils
Electric kettle
Dining
Continental breakfast available for a fee daily 8 AM–10:30 AM: EUR 12.90 for adults and EUR 6 for children
Snack bar/deli
Coffee/tea in a common area
Bedrooms
Bed sheets provided
Bathrooms
Bathtub
Hair dryer
Free toiletries
Towels provided
Eco-friendly toiletries
Entertainment
50-cm flat-screen TV with digital service
TV in a common area
Laundry
Laundry facilities
Work spaces
Desk
Pets
Service animals exempt from fees
Pet friendly
EUR 5.00 per pet per night
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Low-height counter and sink
Soundproofing
Stair-free path to entrance
Wheelchair accessible
Designated smoking areas
Services and conveniences
Tour/ticket assistance
Limited housekeeping
Multilingual staff
Luggage storage
Safe at front desk
Location highlights
In the city center
In the entertainment district
Things to do
Hiking/biking trails nearby
Mountain biking nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
79 rooms
6 floors
At least 80% of food locally-sourced
Bulk dispenser for toiletries
Recycling
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: EUR 200 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 12.90 for adults and EUR 6 for children
Housekeeping is available for an extra charge and varies based on unit size
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 5.00 per pet, per night
Parking
Self parking costs EUR 6 per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 01 to August 31
Policies
This property uses eco-friendly cleaning products.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Jardins Lourdes
Residence Jardins Lourdes
Zenitude Hotel-Résidences Jardins Lourdes House
Zenitude Hotel-Résidences Jardins House
Zenitude Hotel-Résidences Jardins Lourdes
Zenitude Hotel-Résidences Jardins
Zenitude Hotel Résidences Les Jardins de Lourdes
Residence Les Jardins de Lourdes
Frequently asked questions
Does Zenitude Hôtel - Résidences Les Jardins de Lourdes offer free cancellation for a full refund?
Yes, Zenitude Hôtel - Résidences Les Jardins de Lourdes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Zenitude Hôtel - Résidences Les Jardins de Lourdes?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Zenitude Hôtel - Résidences Les Jardins de Lourdes?
Yes, pets are welcome. There's a charge of EUR 5.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Zenitude Hôtel - Résidences Les Jardins de Lourdes?
Yes. Self parking costs EUR 6 per night. Parking spots may be limited.
What are the check-in and check-out times at Zenitude Hôtel - Résidences Les Jardins de Lourdes?
Check-in start time: 3 PM; Check-in end time: 6 PM. Check-out time is 11 AM.
What is there to do at Zenitude Hôtel - Résidences Les Jardins de Lourdes and nearby?
Have fun with nearby activities like hiking and mountain biking. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a seasonal outdoor pool.
Does Zenitude Hôtel - Résidences Les Jardins de Lourdes have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
What's the area around Zenitude Hôtel - Résidences Les Jardins de Lourdes like?
Zenitude Hôtel - Résidences Les Jardins de Lourdes is in the heart of Lourdes, a short 13-minute walk from Basilica of Our Lady of the Rosary and 14 minutes' walk from Massabielle Grotto.
Zenitude Hôtel - Résidences Les Jardins de Lourdes Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.8/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Good
14 Aug 2024
Good budget friwndly aparthotel
Was in lourdes for 4 nights. Zenitude Hôtel-Résidences Les Jardins was a good aparthotel. The only complaint i have is the sofa bed was causing me pain in knee and back.
The pool is nice cold to enter but you soon warm up when swimming
Gillian
Gillian, 4-night trip with friends
Verified Hotels.com guest review
2/10 Poor
26 Jun 2024
Varnie
Varnie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jun 2024
People were
Very friendly!
James
James, 2-night trip
Verified Expedia guest review
8/10 Very good
26 Apr 2024
The receptionist are very accommodating and the room has all the facilities needed. Restaurants are close by for those that don’t want to cook
Paul
Paul, 1-night romance trip
Verified Wotif guest review
8/10 Very good
7 Apr 2024
I booked because it had a swimming pool but it is currently not in use. The facilities should exclude if the swimming pool is currently not in use.
Shanmugavadivelu
Shanmugavadivelu, 4-night family trip
Verified Expedia guest review
6/10 Good
28 Oct 2023
They do not clean your apartment during your stay. Nor provide clean towels everyday. Reception should be manned at all times.
Stéphanie
Stéphanie, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
7 Oct 2023
Blesilda
Blesilda, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Feb 2023
Joan
Joan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2022
Emmanuell
Emmanuell, 2-night trip
Verified Expedia guest review
6/10 Good
27 Jul 2022
Basic but OK
This hotel/apartment was good booked two rooms one the air conditioning wasn't working right and they only cleaned one room the day before we booked out after 5days into our 7 day stay other room wasn't cleaned at all had to ask for clean towels and toilet paper bins were never emptied and they never check air conditioning even though it being reported give us a fan to use, rooms quite small glad I booked two rooms for 4 people as each room slept 4 and would be a tight squeeze for 4 adults. Having a pool was a great addition as it gave you a choice to relax by the pool some days but restaurant was closed and no were to get snack or a drink other then going to your room.
Terrie
Terrie, 7-night family trip
Verified Hotels.com guest review
8/10 Very good
18 Feb 2022
Qandeel
Qandeel, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
8 Jan 2022
Tony
Tony, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2021
Jane
Jane, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
29 Dec 2019
Overall a good hotel. A little outdated but good facilities and when I needed to change the reservation, they were very helpful in making it happen.
Jean
Jean, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
1 Sep 2019
Great location
Close to Lourdes, but room was ok need a bit of update. Especially the cleaning
Gianni
Gianni, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
25 Jul 2019
I don’t like anything
Very bad well coming
No hospitality from Reseption
All questions will be answered roughly
With any kindness
I don’t know why Expedia recommending
This kind of hotel to a theirs best members?
I never come back again
A.Lawrence
A.Lawrence, 1-night trip
Verified Expedia guest review
6/10 Good
7 Jul 2019
It was ok, AC was not working well, other than that simple hotel, good for the purpose.
Verified traveller
2-night family trip
Verified Travelocity guest review
10/10 Exceptional
25 Oct 2018
Verified traveller
2-night trip
Verified Expedia guest review
6/10 Good
25 Oct 2018
Too small for 6 people
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2018
Rajanan
Rajanan, 2-night family trip
Verified Hotels.com guest review
6/10 Good
23 Sep 2018
Hotel was comfortable and despite my first impression it was fairly good. The only disadvantage was it was very dark around the entrance to the hotel and also the doors was shut at 6pm It was so dark trying to key in the code to open the door at night. I felt a bit unsafe walking in the area as it was so quiet and dark.
Mary
Mary, 4-night trip
Verified Hotels.com guest review
8/10 Very good
19 Sep 2018
It was okay to stay at the apartment, sunny room with a fresh air.
Verified traveller
3-night trip
Verified Expedia guest review
4/10 Fair
9 Sep 2018
Don’t stay in hotel of town!!!
Old, drab and tired hotel just like the town of Lourdes!!! I suggest parking in Town, seeing the bits of the town you want to see and then moving on quickly to some of the other lovely surrounding areas!!
Jackie
Jackie, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
7 Sep 2018
Clean, cozy and just the right size for our family of six. Only negative, was the pull-out sofa not very comfortable.
Carolyn
Carolyn, 1-night trip
Verified Expedia guest review
6/10 Good
6 Sep 2018
Hotel of concern
The hotel was easy to find. It was within reach to shops and restaurants. The studio’s bedroom was not comfortable. The fridge makes a terrible noise and disturbed our sleep. Our room overlooked to the cemetery. The studio needs some updating. The staff at the reception are very friendly.