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Hotel Costaustralis

3.5 star property
Natales hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Costaustralis

Meeting facility
Front of property
Front of property
View from property
Superior Double Room, Sea View | Premium bedding, down comforters, in-room safe, laptop workspace

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff, property condition

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Free breakfast
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free use of bicycles
  • Coffee shop/cafe
  • 24-hour business center
  • Airport shuttle
  • 24-hour front desk
  • Computer station
  • Communal living room
  • Front-desk safe
  • Water dispenser
  • Laundry service
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Twin Room

Premium bedding, down comforters, in-room safe, laptop workspace

Standard Twin Room

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Sea View

Superior Triple Room, Sea View | Premium bedding, down comforters, in-room safe, laptop workspace

Superior Triple Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 366 sq ft
  • Sea view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Twin Room, Sea View

Premium bedding, down comforters, in-room safe, laptop workspace

Superior Twin Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View | Premium bedding, down comforters, in-room safe, laptop workspace

Superior Double Room, Sea View

Highlights

Soundproofed
Heating
Connecting rooms available
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room Superior With Sea View

Premium bedding, down comforters, in-room safe, laptop workspace

Triple Room Superior With Sea View

  • Sea view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room Standard With Street View

Premium bedding, down comforters, in-room safe, laptop workspace

Double Room Standard With Street View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Superior With Sea View

Premium bedding, down comforters, in-room safe, laptop workspace

Double Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

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The price is $124
includes taxes & fees
$124 per night
Dec 11 - Dec 12
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About the neighborhood

Map
Pedro Montt 262, Natales, Magallanes, 6160000

What's nearby

  • Costanera - 1 min walk - 0.1 km
  • Puerto Natales Casino - 5 min walk - 0.5 km
  • Plaza de Armas - 9 min walk - 0.8 km
  • Cueva del Milodon - 10 min walk - 0.9 km
  • Mirador Cerro Dorotea - 16 min walk - 1.4 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.9 miles/181.7 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Disquería Natales - ‬5 min walk
  • ‪El Bote - ‬7 min walk
  • ‪Pampa Restobar - ‬6 min walk
  • ‪Masay Pizza & Sandwich - ‬7 min walk
  • ‪Cafe Kau - ‬5 min walk

About this property

Hotel Costaustralis

Enjoy your visit to Natales with a stay at Hotel Costaustralis. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Fellow travelers say great things about the helpful staff and location.

Languages

English, Spanish

At a glance

Hotel size

  • 110 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sailing nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Communal living room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Heating

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 50+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Costaustralis
Costaustralis Hotel
Costaustralis Puerto Natales
Hotel Costaustralis
Hotel Costaustralis Puerto Natales
Costa Australis Puerto Natales
Hotel Costaustralis Puerto Natales, Aisen Region, Chile
Hotel Costaustralis Natales
Costaustralis Natales
Hotel Costaustralis Puerto Natales
Hotel Costaustralis Hotel
Hotel Costaustralis Natales
Hotel Costaustralis Hotel Natales

Frequently asked questions

Are pets allowed at Hotel Costaustralis?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Costaustralis?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Costaustralis?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Costaustralis?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Hotel Costaustralis?
No, this hotel doesn't have a casino, but Puerto Natales Casino (5-min walk) is nearby.
What is there to do at Hotel Costaustralis and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours.
Are there restaurants at or near Hotel Costaustralis?
Yes, there's an onsite restaurant.
What's the area around Hotel Costaustralis like?
Hotel Costaustralis is located on the boardwalk/promenade, a short 1-minute walk from Costanera and 5 minutes' walk from Puerto Natales Casino. Travelers love the hotel's prime location.

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Jiayu, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente vista hacia el canal y las montañas nevadas, cercano a la zona de restaurantes y tiendas
Fernando, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would go back!
Lovely hotel, great location.
Scott, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Denys, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicely decorated and warm room! Nice lake view!
Christos, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Francisco, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Super customer service, great stay :)
Staff went above and beyond for us during our stay, they even re-arranged our dates last minute when our flight was cancelled without any hassle and made sure we got breakfast before our early morning departure for our Torres del Paine tour. Breakfast was delicious with lots of fruit, bread and egg options. Our room was so cosy and comfortable with incredible ocean and mountain views. Highly recommend :)
Carmen, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

This was a great hotel. The only complaint is that the beds were a little soft, but that is a personal preference.
Gerald, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely stay in every way. Staff incredibly helpful and kind.
Ann, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Buck, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good quality stay. Best location and view.
Graham, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Julio, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Real nice, friendly staff
Julio, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Ivan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Very poor customer service. Latam cancelled our flight and the hotel refused to do a refund. They have ignored contact through expedia for two weeks and finally said no refund. I wouldn't recommend booking here. Property manager avoided contact with exedia. The latam flight cancellation was beyond my control and I was not able to make my reservation. I did contact the hotel as soon as I knew of the flight cancellation. I went to the hotel in person to also explain and they give you the run around about how expedia must do the cancellation but in fact they are responsible and just ignor expedias attempts of contact. I was told in writing a cancellation refund would be processed. I guess since people live so far away, they can just treat people like this.
Matthew, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Cynthia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Recommend!
Li, 2-night family trip
Verified Expedia guest review

8/10 Very Good

nice property perfect location
Felicia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel.
Aumpika, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Beautiful and comfortable property
Nice clean, cosy and comfortable hotel. The room we had was a bit small. The standard rooms have parking lot views. However, the Mountain View rooms have stunning snow capped Andes views. The hotel is overlooking the lake and Andes mountains. Location is very close to the central Plaza the Armas, restaurants and super makets. Breakfast is mainly cold, with cold cuts, cheese, bread, cookies, cornflakes etc. The hot breakfast option is to get an omelette freshly made. Staff and friendly and courteous. The hotel is very beautiful and clean.
Karen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Expedia guest review

8/10 Very Good

Too hot for me but...
This place is nice and comfy generally speaking. The staff, except one front desk agent, were a bit stiff and timid, like it was their first day on the job. Not a big deal just different from the mostly exceptional and friendly service by every single other place or person we've run into so far in Chile. The down side of this hotel is it can be hot as hell, we literally had to have maintenance turn the heat off completely in our room and the bar and restaurant areas were to hot to spend much time in. Very weird. Overall a good experience but too much heat and stiff employees would send me elsewhere next time. Chile has such a high level of customer service why not take advantage.
Jeremy, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good location with friendly and helpful staff
Ningsheng, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Ruth, 3-night trip
Verified Expedia guest review