Four Points by Sheraton Houston West

3.5 star property
Escape to a tranquil suburban oasis where you can unwind with great food and good vibes.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points by Sheraton Houston West

Reception
Exterior
Breakfast, lunch, dinner served; American cuisine
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Breakfast, lunch, dinner served; American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Pet-friendly
  • Pool
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free area shuttle
  • Seasonal outdoor pool
  • Room service
  • 24-hour business center
  • Business center
  • 2 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is CA $135
CA $158 total
includes taxes & fees
Feb 9 - Feb 10

Room options

Available filters for rooms
Showing 10 of 10 rooms

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

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About the area

Map
11191 Clay Rd, Houston, TX, 77041

What's nearby

  • Baseball USA The Yard - 5 min drive
  • CityCentre - 5 min drive
  • Memorial City Mall - 6 min drive
  • Westheimer Rd - 8 min drive
  • Sam Houston Race Park - 10 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 28 min drive
  • Houston William Hobby Airport (HOU) - 40 min drive
  • Houston, TX (EFD-Ellington Field) - 43 min drive
  • Houston Station - 20 min drive
  • Free area shuttle

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Tacos La Bala - ‬3 min drive
  • ‪Whataburger - ‬3 min drive

About this property

Four Points by Sheraton Houston West

When you stay at Four Points by Sheraton Houston West, you'll be within a 10-minute drive of CityCentre and Memorial City Mall. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Clay Urban Kitchen, which serves American cuisine and is open for breakfast, lunch, and dinner. Also, this hotel is within a short drive of Westheimer Rd. Fellow travelers like the overall property condition.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 158 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
    • Minimum Spring Break check-in age is 19
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Off-leash area available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Offsite

    • Free area shuttle
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free local shuttle

What to do

  • Shopping
  • Winery tours nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Coworking spaces
  • Conference space (1350 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • Seasonal outdoor pool
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 60
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 9 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 42
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • IPod docking station
  • 49-inch LCD TV
  • Premium cable channels
  • Netflix
  • Hulu
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Mini-fridge
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

Dining

Clay Urban Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Lobby Lounge - This lobby lounge specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 10 for adults and USD 5 for children
  • Early check-in can be arranged for an extra charge of USD 25 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 75 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per day
  • Pets are allowed for an extra charge of USD 60.00 per accommodation, per week, plus a one-time cleaning fee of USD 30

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 10 PM
  • The seasonal pool is open from April 01 to November 17

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel Sheraton Houston West
Sheraton Hotel Houston West
Sheraton Houston West
Sheraton Houston West Hotel
4 Points By Sheraton Houston, Memorial City
Four Points By Sheraton Houston, Memorial City Hotel Houston
Four Points Houston
Houston Four Points
Houston Sheraton
Sheraton Houston West Hotel Houston
Sheraton Houston West Hotel
Four Points by Sheraton Houston West Hotel
Four Points by Sheraton Houston West Houston
Four Points by Sheraton Houston West Hotel Houston

Frequently asked questions

Does Four Points by Sheraton Houston West offer free cancellation for a full refund?
Yes, Four Points by Sheraton Houston West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points by Sheraton Houston West?
Yes, there's a seasonal outdoor pool. Guests have pool access from 7 AM to 10 PM.
Are pets allowed at Four Points by Sheraton Houston West?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 33 lbs per pet. There's a charge of USD 60.00 per accommodation, per week, and there's also a deposit of USD 50 per day. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Four Points by Sheraton Houston West?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Four Points by Sheraton Houston West?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of USD 25 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 75 (subject to availability). Express check-out is available.
What is there to do at Four Points by Sheraton Houston West and nearby?
Four Points by Sheraton Houston West has a seasonal outdoor pool and a picnic area.
Are there restaurants at or near Four Points by Sheraton Houston West?
Yes, Clay Urban Kitchen offers American cuisine.
What's the area around Four Points by Sheraton Houston West like?
Four Points by Sheraton Houston West is located on the Strip. Popular attractions include CityCentre, which is 5 minutes away by car.

Four Points by Sheraton Houston West Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Andrea, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

More than pleased!
We were very pleased with the accommodations for a very reasonable rate. We will definitely stay here again.
mickey, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Demontra, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Find somewhere else to stay
Smell was terrible and cockroaches the size of small dogs
Curtis, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hyuk min, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Denise, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

2/10 Poor

Very bad experience and they charge extra for one more night after checkout and we will file a case against this hotel for extra charge
Nisha, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Jeffrey, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

There was nothing to like. This was the worst Four Points ever. Water in shower stopped working. Management was like...."what dobyou want me to do". We offered to give you another room, which was handicapped, weird shower set up, terrible smell, loud a/c, elevators dirty, with sticky substance that was spilled, trash. Expired milk at breakfast. Bar never open, bathroom door would not close. Never again.
Jonathan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Property was very nice and clean, rooms and restrooms were also comfortable and clean. Staff members were helpful and polite
Kimberly, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hoa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was very nice all around. The place, the cleanliness, the staff… everything was great!
Heriberto, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very impressed..Would rent again
Casandra, 4-night trip
Verified Expedia guest review

6/10 Good

Building itself smelled. The rooms were okay clean but the bathroom did need more cleaning. Hairs everywhere that were already there from previous occupants. Light fixtures were unplugged.
Crystal, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Andrea, 1-night trip
Verified Hotels.com guest review

6/10 Good

Armando, 1-night trip
Verified Expedia guest review

2/10 Poor

No celluar reception. Weak Wifi Couldn't call family back home unless I went outside
Jerry, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Overall, clean and very nice solid bed.
Hassan, 1-night trip
Verified Expedia guest review

4/10 Fair

Rooms are stinky and change rooms three time to not working even room service is very bad not recommended they charge extra after clock out
Nisha, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Everything was great except for the noisy AC.
Ahmed, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Saije, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The property was centrally located and I did have great customer service at check in. The elevator was down my entire stay and I am asthmatic so this was a inconvenience. I would have asked for a ground floor room if I knew. I ask both nights shift front desk clerks about the elevator and they both said "it just broke". Which is very untrue. There is a note in the stairwell that states that the elevator has been broken forever. I would not recommend anyone with health concerns, elderly or disable to stay hear. There was also pretty musty scent through out the hotel in the lobby and the hallways. it was not in the room but very disturbing.
Johnica, 2-night business trip
Verified Expedia guest review

4/10 Fair

Don’t stay here…
First of all they didn’t have my single room ready. Had to get into a room with 2 beds. Elevator was not working properly. Stood inline waiting for an elevator for 6-8mins. The second floor smelled like wet carpet and bleach. The ice machine was out of order on the second floor went to the next couple of floors and neither of those worked. The A.C. in the room was super loud. Plus they don’t have Continental breakfast either. It’s $10.00 to eat their buffet but let me tell you it’s not worth it. Trust I travel a lot for work and have stayed at some bad ones but this one had too many issues at the same time…😑
Ernesto, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Clean, friendly staff
Eduardo, 3-night trip
Verified Expedia guest review