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Altstadt Hotel

Step into a world of comfort near historic landmarks like Heidelberg Castle.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Altstadt Hotel

Quadruple Room
Staircase
Daily buffet breakfast (EUR 10 per person)
Shower, hair dryer, towels
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Laundry facilities
  • Non-smoking
  • Free WiFi
Main amenities
  • Breakfast available
  • Front-desk safe
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Television
  • Laundry facilities
  • Minibar
  • Soundproofed rooms
  • Hair dryer
The price is CA $122
CA $130 total
includes taxes & fees
Jan 26 - Jan 27

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Heating
TV
Hair dryer
Minibar
Cable channels
Wardrobe or closet
In-room safe
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Heating
TV
Hair dryer
Minibar
Cable channels
Wardrobe or closet
In-room safe
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Soundproofed
Heating
TV
Hair dryer
Private bathroom
Minibar
Cable channels
Wardrobe or closet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Heating
TV
Hair dryer
Minibar
Cable channels
Wardrobe or closet
In-room safe
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior

Hotel Bayrischer Hof

Pet-friendly
Parking available
Free WiFi
Laundry facilities
8.4 out of 10, Very good, (1001)
The price is CA $102
CA $109 total
includes taxes & fees
Jan 14 - Jan 15
Hotel Bayrischer Hof
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About the area

Map
Sankt-Anna-Gasse 9, Heidelberg, BW, 69117

What's nearby

  • University of Heidelberg Old Campus - 12 min walk
  • Church of the Holy Spirit - 15 min walk
  • Marktplatz - 16 min walk
  • Karl Theodor Bridge - 19 min walk
  • Heidelberg Castle - 4 min drive

Getting around

  • Mannheim (MHG) - 20 min drive
  • Frankfurt Airport (FRA) - 59 min drive
  • Heidelberg-Weststadt/Südstadt S-Bahn - 18 min walk
  • Heidelberg Central Station - 20 min walk
  • Heidelberg-Altstadt Station - 27 min walk
  • Heidelberg Seegarten Tram Stop - 6 min walk
  • Heidelberg (West) Central Station Tram Stop - 21 min walk

Restaurants

  • ‪Mahlzeit - ‬4 min walk
  • ‪Wiener Feinbäckerei Heberer GmbH - ‬2 min walk
  • ‪Arbil Imbiss - ‬2 min walk
  • ‪Fresko - ‬2 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Altstadt Hotel

Altstadt Hotel puts you just a 5-minute drive from Heidelberg Castle. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Public transportation is close by: Heidelberg Seegarten Tram Stop is just 6 minutes by foot.

Languages

Bulgarian, English, German

At a glance

DONE

Hotel size

    • 18 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 8 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 11:00 AM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 1640 ft (EUR 16.50 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:30 AM–10:00 AM

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1906
  • Safe-deposit box at front desk

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 8 for children

Children & extra beds

  • Cribs/infant beds are available for EUR 8.0 per night

Parking

  • Parking is available nearby and costs EUR 16.50 per day (1640 ft away)

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts major credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Altstadt Hotel Heidelberg
Altstadt Heidelberg
Altstadt Hotel Hotel
Altstadt Hotel Heidelberg
Altstadt Hotel Hotel Heidelberg

Frequently asked questions

Does Altstadt Hotel offer free cancellation for a full refund?
Yes, Altstadt Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Altstadt Hotel?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Altstadt Hotel?
Check-in start time: 2 PM; Check-in end time: 8 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in are available.
What is there to do at Altstadt Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking.
What's the area around Altstadt Hotel like?
Altstadt Hotel is a short 6-minute walk from Heidelberg Seegarten Tram Stop and 11 minutes' walk from Heidelberg University Library.

Altstadt Hotel Reviews

Reviews

7.4

Good

8.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Anita, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The rooms have no way to be locked from the inside and you will only get one key for the room. Meaning there is no way a person can stay in the room and (safely - think of a fire or other emergency) lock the door while the other person is out with the key. This seems like a small thing but it is not and made me give the location one start only.
Christian, 4-night family trip
Verified Orbitz guest review

10/10 Exceptional

We were very pleased by our stay at the Altstaft. It is a small boutique hotel that isn’t fancy but it is in great condition, super clean and in a great location near Bismarckplatz, transportation and the Main Street for shopping and dining. Walkable in 15 minutes to the funicular to get to Schloss Heidelberg. Would go back for sure.
Gino, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed a great stay and generous support
Tim, 3-night trip
Verified Wotif guest review

10/10 Exceptional

Hotels meet various needs for various travelers. If you want a small, inexpensive, comfortable and clean hotel in Heidelberg, Germany at an outstanding location near the historic center of the city, operated by a very small, hard-working honest staff, the Altstadt could be the place for you. Given these realities, the services available at upper-class chain hotels are not there. Nor is there parking on the property. But if you arrive by air and train, are self sufficient and patient, the Altstadt could be perfect. I would gladly stay there again.
JOHN, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Carmen Florencia, 2-night trip
Verified Expedia guest review

8/10 Very good

The check in process was terrible. We were not given a booking number from expedia only an itinerary number. So we could not get our key. We had to pay roaming charges and call expedia to get assitance because we could not contact anyone using the phone number provided by Altstadt because it is just an automated message that hangs up at the end. There is clearly a miscommunication between Altstadt and expedia because we were not given the correct information to properly check in and it was a poor experience for us.
Justin, 2-night trip
Verified Expedia guest review

4/10 Fair

Can't physically get into Hotel
We couldn't get into the hotel. We were later told this hotel has an entry code email sent to guest for entry. However this code is only on sent to those lucky enough to book on certain websites. Hotels.com is not one of them. So we showed up before the advertised check-in time to find no one at reception, a key box without a code, and a phone numer that goes straight to voicemail. Just before giving up and booking another hotel, by chance someone came by and let us in. This is not a position anyone should be put in. If there is any chance of this happing to your guest you should fix this right away. However, after going back through the reviews we found others with this issue back to 2017. We fail to believe that they are in unaware of this recurring problem. Low cost solutions that randomly leave paying customers on the street is unacceptable!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

There is no puff and nonsense lacey frills but it is quaint, old world classic; clean, comfortable and convenient.
Janet, 3-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Ebookers guest review

8/10 Very good

Small but clean room. Few amenities. No ac. But staff were very helpful and friendly. Location was excellent.
Todd, 5-night business trip
Verified Hotels.com guest review

6/10 Good

This is not a 3 stars hotel
If you book by hotels.com, no one gives you any info on how to check in if you arrive late. The reception was supposed to be open until 20:00. I arrived at 19:55 (because of late trains) and no one was there. No one answered the telephone number that is on hotels.com. I desperately asked another hotel reception to help me (I don't speak German). They finally succeded in contacting someone of the hotel (I don't know how) and they told me to use the reservation number to get the key by a machine. The number, anyway, was different from the hotel.com reservation number so still I haven't understand which number you were meant to enter... but on top of that, this is not a 3 stars hotel by far. Maximum 2. Cheap and anonymous furniture, very small bathroom. The positive thing is the kindness of the reception guy during breakfast.
Gloria, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

A fun experience,
This is an unassuming little hotel in the most convenient spot. It doesn’t have a lobby or elevator, no refrigerator, kettle or microwave. But what it did have was the most comfortable bed, cozy suite with a little balcony and nice view out back. They washed our clothes for a small fee and were very helpful and friendly. Loved our stay,
8-night trip
Verified Expedia guest review

6/10 Good

Loved the location close to the Alstadt. We were denied breakfast because we were told that we booked with Expedia. Very important...we were told we did not need to make reservations for airport ride. Not true as we almost missed a ride to the airport. It was very loud in the alley. We did not feel very welcomed. We would not refer anyone to this hotel and will not stay there again.
7-night trip
Verified Expedia guest review

10/10 Exceptional

Convenient, Friendly, and Clean
This is a nice hotel and close to the Bismark Platz at the beginning of Heidelberg's Altstadt. The staff was very friendly and the accommodations were nice. The bathroom was very compact for someone over 6 feet tall.(187 cm) A heavier person may not have been able to navigate it. The Wifi was also spotty which was discouraging when trying to catch up on work.
Verified Hotels.com guest review

2/10 Poor

Hotel Not Recommended
We had an unfortunate experience. First, the hotel is difficult to find, they don't answer the phone, and they closed the office at 7:00 pm, leaving us on the street until 1:00 am when another hotel office clerk found us a hotel room across town. We hope we were not charged for the room. A note could have been left or an email sent to inform us how to get our key. A supervisor from Hotels.com did try to help also.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Small European-style hotel in the Altstadt
It was a lovely stay in a hotel with friendly, attentive staff. The breakfast was a typical German one--lots of Brötchen, with a variety of cold cuts, cheeses, fruit, breakfast cereals, etc. Rooms are built on a smaller, European scale, but are very clean and bright. A lovely place to stay!
Brian, 2-night trip
Verified Expedia guest review

8/10 Very good

Great location
Great location, clean and friendly service. Drawback: no elevator.
Barbara, 8-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location, good facilities
I loved the location of this hotel, right at edge of the busy old town but on a quiet side street. They were flexible about arranging late check-in, though the code I was given for the key lock box was incorrect and I needed to call for better instructions. My room was bigger than expected, and clean - but the bed was terribly soft and would have killed my back if I'd been there any longer.
rb, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Small hotel in the Altstadt
This is a cute little hotel at the start of the pedestrian zone in Heidelberg. Conveniently located between the hub of the tourist district and the hub of transportation at Bismarckplatz. We enjoyed our time here. The room was a good size for a European hotel room, with a small table, a little balcony, and a little extra room. The bathroom was tiny, but perfectly adequate. The city was unseasonably hot when we were in town, so the lack of air-conditioning made it a little hard to sleep at night. But you'll find the same problem in all but the biggest hotels in Europe. Staff was very friendly. Only slight problem we had was having just one key for our room. I was in town for a conference and my fiance joined me for the trip. Since he was touring and I was working, it was hard to arrange our schedules around one key, particularly since our phones don't work in Europe and the front door to the hotel is locked after 8pm. Other than that minor issue, we had a great time at the Altstadt Hotel and would stay here again.
Verified Orbitz guest review

6/10 Good

great location . good for 1-2 nights.
very clean , small, well located . Needs A/C . Great for a short stay , without kids
Verified Expedia guest review

4/10 Fair

no free wifi! also, came late on sunday and had a lot of problem getting in when it was unstaffed. could be sorted out with a phone call - but unfortunately my phone is not set up for calls abroad so be well assured yours is if you come at an odd hour. other than these issues, perfectly ok hotel
Verified Expedia guest review

6/10 Good

Reasonably priced and comfortable.
Reasonably priced hotel in the Alstadt district of Heidelburg. It was a bit difficult to find, as the hotel sign is very small. Parking is in the paid car parks located adjacent. Very friendly staff and nice breakfast. Got there around 10 a.m. and room was ready and I took a nice nap following a very early start in Koblenz taking friends to Frankfurt airport.
Verified Hotels.com guest review

6/10 Good

Great location, too much noise from rowdy night re
Hotel is well located on the edge of the old town and ideal for the sights and many restaurants. Parking nearby is not easy ( I left my motorcycle on the road right outside but I don't think that went down well). Hotel is comfy with good beds and good breakfast. No air con so windows need to be opened at night when it is hot; unfortunately this lets in the noise of the young people who apprear to congregate near by EVERY NIGHT and make a lot of noise until the early hours of the morning.
Verified Hotels.com guest review