4/10 Fair
18 Dec 2024
Poor
Outdated hotel in need of renovation prices of extra taxes or accommodation fees not clear at booking no receipt given for extra charges paid on check in
No proper self service laundry facilities as advertised
Messaged hotel 48 hours before to book airport pickup no reply not a free service as we thought hotel rooms old not cleaned correctly hairs in bathroom hairs under bedsheets loud noise until 2 am hard to sleep because of noise
prices not clear enough of extra charges
Senior staff not apologetic of inconvenience or compensating enough to guests
some staff are helpful though and kind
Georgia
Georgia, 3-night trip with friends
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