No. 2027 Jiabin East Road, Luohu District, Shenzhen, Guangdong, 518001
What's nearby
Dongmen Pedestrian Street - 12 min walk
The MixC Shopping Mall - 3 min drive
Huaqiangbei - 3 min drive
Luohu Port - 4 min drive
Huanggang Border Crossing - 8 min drive
Getting around
Shenzhen Intl. Airport (SZX) - 39 min drive
Hong Kong International Airport (HKG) - 52 min drive
Sungang Railway Station - 6 min drive
Hong Kong Sheung Shui Station - 7 min drive
Shenzhen Station - 20 min walk
Xiangxicun Station - 7 min walk
Wenjin Station - 10 min walk
Renmin South Station - 12 min walk
Restaurants
凯利茶餐厅 - 2 min walk
鸣记烤鱼 - 3 min walk
湘苑酒楼 - 5 min walk
肯德基 - 1 min walk
乐巢milky酒吧深圳店 - 2 min walk
About this property
Shenzhen Kaili Hotel
At Shenzhen Kaili Hotel, you'll be just a 5-minute drive from Dongmen Pedestrian Street and Huaqiangbei. Guests can indulge in Thai massages at the spa, and Kaili Cafe serves breakfast, lunch, and dinner. Also, Luohu Port and Shenzhen Convention and Exhibition Center are within a short drive. The property is just a short walk to public transportation: Xiangxicun Station is 7 minutes and Wenjin Station is 10 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
At a glance
Hotel size
137 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: noon
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–10:00 AM
Restaurant
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Use of nearby fitness center
Working away
Meeting room
Conference center (2153 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1989
Safe-deposit box at front desk
Full-service spa
Steam room
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages.
Dining
Kaili Cafe - This restaurant serves breakfast, brunch, lunch, and dinner.
Fees & policies
Refundable deposits
Deposit: CNY 500.00 per night
Optional extras
Full breakfast is offered for an extra charge of approximately CNY 38 for adults and CNY 38 for children
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards, mobile payments and cash.
Also known as
Hotel Kaili Shenzhen
Kaili Hotel
Kaili Hotel Shenzhen
Kaili Shenzhen
Kaili Shenzhen Hotel
Shenzhen Kaili
Shenzhen Kaili Hotel
Shenzhen Kaili Hotel Hotel
Shenzhen Kaili Hotel Shenzhen
Shenzhen Kaili Hotel Hotel Shenzhen
Frequently asked questions
Does Shenzhen Kaili Hotel offer free cancellation for a full refund?
Yes, Shenzhen Kaili Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Shenzhen Kaili Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Shenzhen Kaili Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Shenzhen Kaili Hotel?
Check-in start time: 2 PM; Check-in end time: noon. Check-out time is noon. Express check-out is available.
What is there to do at Shenzhen Kaili Hotel and nearby?
Shenzhen Kaili Hotel has a spa and a steam room.
Are there restaurants at or near Shenzhen Kaili Hotel?
Yes, there's an onsite restaurant, Kaili Cafe.
What's the area around Shenzhen Kaili Hotel like?
Shenzhen Kaili Hotel is in Luohu, a short 7-minute walk from Xiangxicun Station and 12 minutes' walk from Dongmen Pedestrian Street.
Shenzhen Kaili Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.6/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
22 Nov 2024
poor description on rooms
I booked a city view room but i did not view the city. Instead, the window cannot be opened. That means there is no view at all. I believe I should have discount on this
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Aug 2024
Close to everything
Daniel
Daniel, 2-night family trip
Verified Expedia guest review
8/10 Very good
28 Jun 2024
Eliza
Eliza, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jun 2024
Near the station and shopping mall
HONG LIAN
HONG LIAN, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
10 May 2024
BICH LAN
BICH LAN, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 Apr 2024
good services
Bai Lu
Bai Lu, 1-night trip
Verified Expedia guest review
8/10 Very good
29 Mar 2024
Excellent location
Excellent location, close to everything… Across from the KINGGLORY mall, and can walk to the Dongmen pedestrian street…
Wendel
Wendel, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
28 Mar 2024
Good location if you wanted to go shopping. If not the metro is about a 5 minute walk. There is a restaurant across the street that closes quite late for those who like eating later in the night. What I didn't like about the hotel was that the hallway on our floor had an unpleasant smell, the windows in the room are tinted green, and the shower sometimes goes colder for a few seconds but for the price I can't complain too much.
Helen
Helen, 1-night family trip
Verified Expedia guest review
8/10 Very good
23 Mar 2024
Good Location
Good location. About 15min walk to Dongmen. Big room. However, not provided with coffee or tea bags. Not very good housekeeping service, did not refill bath gel.
Keith
Keith, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
11 Mar 2024
Karnail Singh
Karnail Singh, 6-night business trip
Verified Hotels.com guest review
8/10 Very good
5 Mar 2024
Good!
David
David, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Sep 2023
Staff was excellent and helpful with answering all of our questions. This hotel is close to a train station and is 1 station away from Luohu shopping center. Unfortunately during our stay this train station was closed for maintenance. Cost for taxi to Luohu train station was around 10-20 RMB. Many restaurants and convenient stores in walking distance.
Patrick
Patrick, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Jul 2023
Peter loved the Kai Li Hotel!
The hotel room was amazing. We had a king bed in a large and quite room. The hotel is right next to Guomao metro station which is connected to a large mall.
There are abundant food choices everywhere around this hotel.
The room, the hotel and the location exceeded my expectations!
Peter J
Peter J, 4-night trip
Verified Hotels.com guest review
8/10 Very good
18 Apr 2023
Good experience, bit old fixtures
Karnail Singh
Karnail Singh, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2019
Location is good and near to mtr and shopping centre
James
James, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
21 Aug 2019
Highly rated
Staffs were helpful, comfortable
frank
frank, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jul 2019
A second home
Great location in Shenzhen, helpful and friendly staff
Glenn
Glenn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jul 2019
It's in a perfect location. The staff very friendly and helpful.
Verified traveller
4-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Jul 2019
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
4 Jun 2019
WE ENJOYED A LOT IN KAILI
AMAZING
Shalini
Shalini, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
27 May 2019
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 May 2019
It was clean, staff was very helpful, great location, great services
Verified traveller
9-night family trip
Verified Travelocity guest review
6/10 Good
27 Mar 2019
location good but room is dusty ... no free shaver provided.. have to pay if u need shaver
Shereen
Shereen, 5-night family trip
Verified Expedia guest review
2/10 Poor
25 Mar 2019
Upon check in, the receptionist asked me to pay RMB 1200 in CASH or via credit card. I told them I did not have so much cash in hand and i offered to pay via ALIPAY or WECHAT Pay but they insisted otherwise. Took me to flare up at their main hall before they were even willing to give me the breakdown of room charges and deposit. It amounted only to RMB 1072 instead of 1200!!!! And actually, only the deposit of 300 needed to be paid in cash, the rest could of course be settled with either Wechat or Alipay which is what I have been paying with in every other hotel I stayed in in CHina.
Lee
Lee, 1-night business trip
Verified Expedia guest review
8/10 Very good
24 Mar 2019
Staff need to upgraded their self in communicate language as most of the staff cannot speak English. Hotel also must provide food for Muslim customer. Other than that, room clean, tidy, nice, near with MTR and Mall. Strategic location and value for money.