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Kokoro Mio Hotel & Wellnes

Luxury hotel in Xul-Ha with spa and outdoor pool

Choose dates to view prices

Fri, Nov 28
Sun, Nov 30
November 2025
18
December 2025
Located by the serene lake, Hotel Kokoro Mio offers a tranquil retreat. Unwind with a massage and aromatherapy at the onsite spa or enjoy designer shopping on site. Guests rave about their stay here.
VIP Access
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Spa
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Private pool
  • Separate dining area
  • Garden
  • Terrace
  • Daily housekeeping
CA $186
CA $260 total
includes taxes & fees
Nov 19 - Nov 20

Why we love this property

Pool perfection
This luxury hotel boasts an outdoor pool and a private pool option. Swimming enthusiasts can indulge in exclusive aquatic experiences.
Spa and nature retreat
Discover a full-service spa offering aromatherapy and massage treatments daily. This hotel sits within a regional park, surrounded by a serene garden.
Luxury lakeside views
The serene hotel sits within a regional park on a lake. Curated decor complements the natural surroundings at this luxury retreat with a garden.

Room options

Shower, towels
1 bedroom, in-room safe, individually decorated, individually furnished
1 bedroom, in-room safe, individually decorated, individually furnished
Suite

Suite

Highlights

Yard
Furnished balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Master Suite | Bathroom
Master Suite
Master Suite
Master Suite

Master Suite

Highlights

Yard
Furnished balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Shower, towels
1 bedroom, in-room safe, individually decorated, individually furnished
Superior Suite
1 bedroom, in-room safe, individually decorated, individually furnished

Superior Suite

Highlights

Yard
Furnished balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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BACALARI HOTEL BOUTIQUE
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About the area

Map
Privada de los Sueños, Xul-Ha, QROO, 77963

What's nearby

  • Lake Bacalar - 19 min walk - 1.6 km
  • Cenote Azul - 14 min drive - 16.4 km
  • Cenote Cocalitos - 15 min drive - 17.8 km
  • Laguna Bacalar Ecological Park - 19 min drive - 22.4 km
  • Chetumal Ferry Terminal - 27 min drive - 25.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive
  • Corozal (CZH) - 51 min drive

Restaurants

  • Siete By Habitas Bacalar
  • ‪Dragon restaurant - ‬20 min drive
  • ‪Antojitos "La Guadalupana - ‬11 min drive
  • ‪El asadero de Huay Pix - ‬10 min drive
  • ‪El Abuelo - ‬11 min drive

About this property

Kokoro Mio Hotel & Wellnes

Kokoro Mio Hotel & Wellnes puts you just a 5-minute drive from Lake Bacalar. Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with massages or aromatherapy. An outdoor pool, a bar/lounge, and a terrace are other highlights at this luxurious hotel.

At a glance

Hotel size

    • 12 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 9:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Romance packages

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Hardwood flooring in room

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Private pool
  • Furnished balcony/patio
  • Yard
  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Mamicuy - Onsite restaurant.
Gran Balam - Onsite bar. Open daily.
Cafeteria Ixchel - Onsite coffee shop. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: MXN 360 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 100 to 500 for adults, and MXN 100 to 500 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 450.00 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Kokoro Mio Hotel
Hotel Kokoro Mio Xul-Ha
Hotel Kokoro Mio Hotel Xul-Ha

Frequently asked questions

Does Kokoro Mio Hotel & Wellnes offer free cancellation for a full refund?

Yes, Kokoro Mio Hotel & Wellnes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kokoro Mio Hotel & Wellnes?

Yes, there's an outdoor pool.

Are pets allowed at Kokoro Mio Hotel & Wellnes?

Yes, cats and dogs are welcome. There's a charge of MXN 450.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Kokoro Mio Hotel & Wellnes?

Yes, there's free self parking.

What are the check-in and check-out times at Kokoro Mio Hotel & Wellnes?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 11:00 AM.

What is there to do at Kokoro Mio Hotel & Wellnes and nearby?

Kokoro Mio Hotel & Wellnes has a spa and private pools, as well as a garden.

Are there restaurants at or near Kokoro Mio Hotel & Wellnes?

Yes, there's an onsite restaurant, Mamicuy.

Does Kokoro Mio Hotel & Wellnes have any outdoor private spaces?

Yes, every room features a private pool, a furnished balcony or patio, and a yard.

What's the area around Kokoro Mio Hotel & Wellnes like?

Kokoro Mio Hotel & Wellnes is located a short 18-minute walk from Lake Bacalar.

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Kokoro Mio Hotel & Wellnes Reviews

9.2

Wonderful

9.2

Cleanliness

9.4

Amenities

9.2

Staff & service

9.4

Eco-friendliness

9.0

Property conditions & facilities

10/10 Exceptional

An off the beaten path jungle oasis minutes from the lagoon (where they have a private property). Attention to detail and attentive and friendly service. If you want to be away from the crowds of Bacalar but still want a great lagoon swimming experience, this is the place.
Chiemi, 2-night trip

10/10 Exceptional

The design and style of the hotel is unique and subtle. The accommodation is better than expected with a great bed and perfect privacy. The food is truly amazing. I’d rate as a very strong 10/10.
Alasdair, 1-night trip

10/10 Exceptional

Excellent
Lloyd Gregory, 3-night trip

10/10 Exceptional

Un lugar mágicos lleno de experiencias únicas. El lugar esta super cuidado. Todo muy bien pensado y los detalles son increíbles. El personal es otro nivel, siempre pendientes y reesolciendo cualquier duda. La atención es de las mejores que eh experimentado y quiero hacer una mención a Gabriel y Antonella por su servicio de 10 en todo el tiempo de la estancia
Julian, 2-night trip

10/10 Exceptional

Qué increíble hotel. Excelente concepto. Todo al 100. Buen desayuno, actividades, el club de laguna. Etc. solo recomiendo darle más publicidad al club de laguna que tiene el hotel. Que aunque este no se encuentre frente a la laguna tiene acceso a su propia laguna
Silvia, 2-night trip

8/10 Very good

Las habitaciones y cabañas muy bien, solo en el baño no hay aire acondicionado y es complicado poder arreglarte o incómodo ir al baño sin aire
Irasema, 4-night trip

10/10 Exceptional

Excelente lugar
Yamileth, 2-night trip

6/10 Good

En cuanto a vegetacion y animalitos, salen demasiados, el lugar no es tan comodo.
Natali, 1-night trip

2/10 Poor

No tiene idea de hoteleria la operan los dueños con sus perros El Restaurant es malísimo Además de estar entrando y saliendo los perros.
Pablo, 4-night trip

8/10 Very good

El lugar es bonito y se respira tranquilidad
Selene Magdaleno, 4-night trip

10/10 Exceptional

Muy hermoso hotel y excelente atención
Jorge, 3-night trip

10/10 Exceptional

¡Increíble! Es toda una experiencia. Las instalaciones son preciosas y cómodas, inmersas dentro de la selva, lo que propicia un ambiente de descanso, relajación y contacto con la naturaleza, es un hotel que te invita a no salir y disfrutar de cada rincón. El tema de la comida lo hace aún más espectacular, cada día te sorprenden con un platillo nuevo y delicioso de acuerdo a tus restricciones alimenticias. Lo más importante a resaltar es la atención de todas las personas que trabajan ahí, el servicio es inmejorable, se siente la calidez y la cercanía. Sin duda alguna el mejor hotel donde me he hospedado.
Nancy Elizabeth Balleza, 3-night trip

10/10 Exceptional

ME ENCANTO …ESTA INCREÍBLE Y LA ATENCIÓN MAS QUE DE PRIMERA…. SÚPER RECOMENDABLE .. LA COMIDS EXCELENTE LA HABITACIÓN SÚPER Y EL PERSONAL SÚPER ATENTO … ME FASCINÓ
Cintlali, 2-night trip

10/10 Exceptional

Un petit paradis

Superbe séjour dans cet hôtel absolument parfait. Aucune fausse note. Le beach club était une très bonne surprise. Si vous voulez du calme et vous reposez dans un cocon au cœur de la nature, ne cherchez plus. Vraiment parfait.
Magali, 2-night trip

10/10 Exceptional

El hotel es hermoso y tranquilo y su club de playa también, en temporada baja pudimos disfrutarlo sólo para nosotros, utilizamos los kayaks en la laguna. La limpieza de 10 en todos los espacios. La comida muy rica en el restaurante del hotel. Aunque era rica, no quedé totalmente conforme con la opción de la cena por el costo que tenía, en cambio el desayuno incluido estaba súper bien servido y delicioso. Amé todo, súper recomendado.
Gabriela Lizbeth, 1-night trip

10/10 Exceptional

Richard, 5-night trip

10/10 Exceptional

Mylon, 2-night trip