4/10 Fair
27 Dec 2024
Stay elsewhere - this place isn't good value
The good: it's a good location for getting places. The room is quiet and on the rooftop so you can sit outside. The service from the porters is good and very friendly.
The (long list) of bad:
1) We booked an air conditioned room. We were told on check in we didn't. Then when we said we did, we were told there are no AC rooms available. This made for a hot & muggy room for the kids.
2) No safe in the room (despite it being listed in the room features). This meant carrying my laptop, cameras, passports etc everytime we left the room.
3) While the room was clean, everything was old, tattered or stained. This is a 2 star room at most.
4) Breakfast was listed as an option at the hotel next door (and menu was in the room). However in the days we stayed the restaurant did not do breakfast. No good breakfast options nearby either.
No tea or coffee in the room but strangely a kettle was in there. It didn't work, but they gave us another one.
Fundamentally the room was not what we booked and paid for, and when Hotels.com contacted the hotel they declined to take any responsibility.
I would recommend you stay elsewhere in Mysuru - there are plenty of better value options.
Verified traveller
3-night family trip
Verified Hotels.com guest review
