6/10 Good
Its okay for where it is
JAMES
JAMES, 1-night trip
Ascot Boutique Hotel
Suburban Johannesburg hotel with bar/lounge
Located in the heart of Norwood, Ascot Boutique Hotel offers a sophisticated retreat. Enjoy a refreshing coffee at the cafe or unwind with a body scrub and manicure/pedicure at Beauty by laser spa. With free in-room WiFi, luggage storage and concierge services are readily available to ensure your stay is nothing short of exceptional.
Very good
Popular amenities
- Bar
- 24/7 front desk
- Air conditioning
- Laundry facilities
- Non-smoking
- Free parking
Main amenities (12)
- Daily housekeeping
- Steam room
- Bar/lounge
- Room service
- Coffee shop/cafe
- Babysitting
- Terrace
- 24-hour front desk
- Coffee/tea in a common area
- Air conditioning
- Lobby fireplace
- Snack bar/deli
Feel at home (6)
- Babysitting (surcharge)
- Television
- Terrace
- Daily housekeeping
- Laundry facilities
- Elevator
CA $54
CA $55 total
includes taxes & fees
Dec 19 - Dec 20
Room options
Check availability for these dates
Showing 4 of 4 rooms
Deluxe Room
Highlights
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2010
Separate bedroom
Private bathroom
Electric kettle
- 17 sq m
- City view
- Sleeps 2
- 1 King Bed OR 2 Twin Beds
Family Suite, 1 Queen Bed
Highlights
Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
- 28 sq m
- 1 bedroom
- City view
- Sleeps 3
- 1 Queen Bed
Superior Room
Highlights
Balcony or patio
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Electric kettle
- 25 sq m
- City view
- Sleeps 2
- 1 King Bed OR 2 Twin Beds
Standard Room
Highlights
Balcony or patio
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Electric kettle
- 20 sq m
- City view
- Sleeps 2
- 1 Queen Bed
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About the area
59 Grant Avenue, Norwood, Gauteng, Johannesburg, Gauteng, 2192
About this property
Ascot Boutique Hotel
When you stay at Ascot Boutique Hotel, you'll be within a 10-minute drive of Melrose Arch Shopping Centre and Nelson Mandela Square. The coffee shop/cafe is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the steam room for a relaxing end to the day. Other highlights include a snack bar/deli and a terrace.
At a glance
Property amenities
Room amenities
Special features
Dining
Ascot Bar - Onsite bar.
Frequently asked questions
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Ascot Boutique Hotel Reviews
8.2
Very good
9.0/10
Cleanliness
9.0/10
Staff & service
7.6/10
Amenities
8.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
10/10 Exceptional
great enavironment, very clean and beautiful. and great service from all the hotel staff. 100 🌟 for them all
Rally
Rally, 11-night trip
8/10 Very good
Laundry facilities are nearby, but not on the premises. There are a lot a restaurants and stores close by. So, the hotel location is very good.
Jamie
Jamie, 7-night trip
10/10 Exceptional
Hole in the wall
Unexpectedly great... Late booking on my end, pleasantly surprised.
Lance
Lance, 1-night trip
8/10 Very good
Staff was amazing . Place a bit dated but maybe that’s their vibe .
Nathan
Nathan, 1-night trip
8/10 Very good
Good ROI and super location
No nonsense stay for Business travellers or backpackers. Clean property with a small seating area, that also serves as a bar, right at the reception. Spacious Bathrooms that may be old but are properly functional. Balconies attached to the room for getting some fresh air. Good bang for your buck if you are not looking to spend lavishly just for the night stays. Safe surroundings with plentiful restaurants and coffee shops within a 5 minute walk.
Verified traveller
3-night trip
8/10 Very good
The TV was not working. Improve parking arrangement
Leonard
Leonard, 1-night trip
6/10 Good
Tap water
Only complaint was that the water in the room was a brown colour
Kaysean
Kaysean, 2-night trip
6/10 Good
Parking is an issue for bakkies
Nancy
Nancy, 2-night trip
6/10 Good
Reception staff need improvement
Aircondition wasn’t functioning, loadshedding was also a problem and the hotel doesn’t provide alternative for the guests during these times. The guest is left on his own to remain in the dark rather than turning on a generator to keep their guest comfortable.
Basically, friendly are most of the staffs, from the cleaning staff to the bar‘s.
The reception staff need improvement on their customer service. However, a tall guy in the reception was very friendly and attended to my needs and as him do the same from guest that came from America but the ladies couldn’t be bordered. The ladies are just their for their wages and not to assist the guest.
The park attendant, was a pain inbrünstigere ass! Always wanting money after getting you a space to park and I don’t know if the hotel is aware.
The night wasn’t always quiet as you hear the noises of people ( definitely not guest) around midnight which disturb my sleep.
The area was very okay and accessible to many local stores and shopping mall-Norwood shopping mall.
Afeez
Afeez, 20-night trip
2/10 Poor
I have stayed in many different hotels in South Africa. This is the worst 4 star hotel I have ever been to. Here are my reasons :
1. There were no spoons in the room to make coffee or tea.
2. They placed sachets of the cheapest type of coffee in the room.
3. There were no bath towels in the room.
4. There was a loud drilling sound. Extremely unpleasant experience. I was advised there is a factory nearby. So this is a long term issue.
5. Parking is horrible. I didnt feel safe parking car on road.
6. Door leading to balcony was old and very difficult to close.
7. Very noisey, with traffic and I was apparently on the quieter side of the hotel.
I would suggest management also train staff to double check rooms before allowing check in.
I checķed out the same evening. I just told front desk I had a family emergency as i was not in the mood to get into details as to my unhappiness.
This hotel should be downgraded to a 1 star or 2 star hotel. I have stayed in much better 1 star and 2 star hotels in South Africa.
And to top it all off, I was called the next day with a staff member saying they noticed 2 towels missing, implying I took it.
When i saw their number pop up on my phone, I thought they were calling to check on my stay but sadly it was to accuse a guest of stealing towels which was not there in the first place.
S
S, 1-night trip
8/10 Very good
Pleasant
Clean and neat. Friendly staff.
RM
RM, 1-night trip
10/10 Exceptional
Service from Michelle and Siyabonga was excellent! Would stay again.
Verified traveller
1-night trip
8/10 Very good
Staff was ever ready to please. Close to many restaurants around the hotel. Hot water took a while to come on.
Verified traveller
4-night trip
8/10 Very good
It's in a nice location, lots of restaurants to choose from, all within walking distance. It was very easy to get an Uber ride from the hotel, pleasant staff.
Verified traveller
4-night trip
6/10 Good
Hotel liegt an Haupstraße, daher sehr laut. Ausstattung alt und nicht aufeinander abgestimmt. Service Freundlich, Zuvorkommend und Hilfsbereit.
Verified traveller
2-night trip
10/10 Exceptional
As instalações são amplas, com tudo funcionando muito bem.
O pessoal do hotel é muito atencioso.
Verified traveller
3-night trip
8/10 Very good
Good
It was only for a night which I enjoyed. In terms of service it's not. Rooms large enough and relaxing. Enjoyed the choice of the shower or bath. A little tlc needed thou just to give it a cleaner look.
Nokuzol
Nokuzol, 1-night trip
2/10 Poor
Very bad location, the internet does not work and did not solve the problem. Cost too high for hotel standard, ie cannot be considered four star.
RICARDO
RICARDO, 1-night trip
8/10 Very good
Good value for the money. It is a contemporary resort. It has friendly service and a nice little restaurant on the premises.
What I cared least for was the neighborhood and noise.
Verified traveller
3-night trip
8/10 Very good
The Room was clean and neat.
. however there was no water in the room. When we request water it was closed.
The shower drain is blocked. I forgot to mention it to the personnel. They need to give it attention. The parking area in the basin was really scary. I wont recommend that to anybody.
The personnel was fantastic. both when we checked in and when we checked out the following morning. The breakfast was really delicious.
overall we enjoyed the stay.
Sarel
Sarel, 1-night trip
10/10 Exceptional
Wonderful service. Great for the price! Breakfast is also good
Verified traveller
3-night trip
6/10 Good
Good
The main problem I faced was no dedicated parking for residents. The underground parking not conducive for large SUV
Anil
Anil, 2-night trip
8/10 Very good
Stop over
Our stay at Ascot, was comfortable. We had the standard rooms off the main entrance which were initially noisy due to the close proximity to local restaurants, this soon quitened as the night progressed. Breakfast was lovely and the staff most helpful. We found the hotel to be good value for money.
Verified traveller
1-night trip
8/10 Very good
Lovely experience at the quirky ascot hotel. Hotel staff was accommodating & the room was clean!
Verified traveller
1-night trip
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