Whakarewarewa: The Living Maori Village - 4 min walk - 0.4 km
Te Puia New Zealand Maori Arts and Crafts Institute - 17 min walk - 1.5 km
Rotorua Central Mall - 3 min drive - 2.4 km
Polynesian Spa - 4 min drive - 3.0 km
Redwoods Whakarewarewa Forest - 6 min drive - 2.5 km
Getting around
Rotorua (ROT-Rotorua Regional) - 9 min drive
Airport shuttle (surcharge)
Restaurants
Ciabatta Bakery - 3 min drive
McDonald's - 3 min drive
Shadehouse Cafe - 19 min walk
Pantry D'or - 16 min walk
Scope Cafe Rotorua - 3 min drive
About this property
Birchwood Spa Motel
Birchwood Spa Motel puts you within a 10-minute drive of Skyline Rotorua. A spa tub and a garden are offered, and in-room conveniences include refrigerators and microwaves.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
17 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Room service
What to do
Golfing nearby
Services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Garden
Spa tub
Reception hall
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Premium TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Sleep well
Crib/infant bed (surcharge)
Freshen up
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
Cribs/infant beds are available for NZD 20.0 per stay
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Birchwood Spa
Birchwood Spa Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Rotorua
Birchwood Hotel Rotorua
Birchwood Spa Motel Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Motel Motel Rotorua
Frequently asked questions
Does Birchwood Spa Motel offer free cancellation for a full refund?
Yes, Birchwood Spa Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Birchwood Spa Motel?
Sorry, pets aren't allowed.
Is parking offered on site at Birchwood Spa Motel?
Sorry, there's no onsite parking at Birchwood Spa Motel.
Is airport shuttle service offered by Birchwood Spa Motel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Birchwood Spa Motel?
Check-in start time: 2 PM; Check-in end time: 9 PM. Check-out time is 10 AM.
What is there to do at Birchwood Spa Motel and nearby?
Birchwood Spa Motel has a spa tub and a garden.
What's the area around Birchwood Spa Motel like?
Birchwood Spa Motel is a short 4-minute walk from Whakarewarewa: The Living Maori Village and 17 minutes' walk from Te Puia New Zealand Maori Arts and Crafts Institute.
Birchwood Spa Motel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
10/10 Exceptional
10 Nov 2024
Abzal
Abzal, 1-night family trip
Verified Hotels.com guest review
6/10 Good
9 Oct 2024
Judy
Judy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Jul 2024
Noel
Noel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 Jul 2024
It what we expected, tidy and quiet
Kulu
Kulu, 2-night trip
Verified Expedia guest review
10/10 Exceptional
20 Jul 2024
Was a great stay. Enjoyed the 2 days we spent their with a 1, 3, 4 and 6 year old. Was very tidy and warm and safe for all the kids.
Shane
Shane, 2-night family trip
Verified Wotif guest review
8/10 Very good
15 Jul 2024
Convenient location. Private spa was a relaxing treat. Reasonable price
Sue
Sue, 2-night trip
Verified Hotels.com guest review
2/10 Poor
14 Jul 2024
krishan
krishan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 Jul 2024
susan
susan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jul 2024
Only drawback was the traffic noise particularly trucks in early hours ofvthe morning Otherwise i was really pleased. Clean andctidy and good service
Dave
Dave, 1-night romance trip
Verified Expedia guest review
4/10 Fair
25 Jun 2024
We had trouble with the hand basin it was blocked and dirty, and the hot water was not hot enough to have a shower. The heater only had one setting it got very hot so you had to turn it off, then back on when you got cold.
David
David, 2-night romance trip
Verified Expedia guest review
2/10 Poor
20 Jun 2024
Terrible couldn't communicate with them very very rude took payment
Karm
Karm, 1-night trip
Verified Expedia guest review
2/10 Poor
11 Jun 2024
Was dirty and smelly
Katika
Katika, 1-night trip
Verified Wotif guest review
8/10 Very good
25 May 2024
I liked the spa, very relaxing
Kulu
Kulu, 1-night trip
Verified Expedia guest review
8/10 Very good
25 Apr 2024
Property conveniently situated on a main transport route. However, the rumble of trucks passing by at night could be heard and felt.
Brett
Brett, 1-night trip
Verified Wotif guest review
2/10 Poor
8 Apr 2024
Mommy in house limited
Mommy in house limited, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Mar 2024
Perfect place to stay for a tourist!
Great place, very central to all the Rotorua tourist spots and town centre. Awesome spa baths too!
Verified traveller
3-night trip
Verified Hotels.com guest review
4/10 Fair
24 Feb 2024
Chevourne
Chevourne, 1-night trip
Verified Expedia guest review
4/10 Fair
15 Jan 2024
The owners could not speak English, it was very difficult to communicate with them.
The photos on the website did not match what it really looked like.
The 'spa' was cracked & very old.
There was only 1 dishtowel & nothing to wipe the counters with.
The website said that there was coffee & a plunger in the room, biscuits on arrival, hairdryer & toiletries - there none of those things, only a liquid soap dispenser.
The bathroom looked nothing like the photo, the floor was old & stained. There was no nice shower cubical & no nice basin as per the photos on the website.
Very disappointing.
Paula
Paula, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
14 Jan 2024
Anju
Anju, 1-night trip
Verified Expedia guest review
6/10 Good
10 Jan 2024
Poor internet connection and no air conditioning system installed on the unit.,
Jerry
Jerry, 2-night trip
Verified Expedia guest review
8/10 Very good
21 Dec 2023
It's a dated property but well maintained and clean. Also great value and very well located to all the great things Rotorua has to offer.
Andrew
Andrew, 1-night business trip
Verified Expedia guest review
6/10 Good
18 Dec 2023
Property was good, owner was very kind. Only negative was that the wifi was poor annd unstable and dropped frequently.
Clinton
Clinton, 1-night family trip
Verified Expedia guest review
8/10 Very good
15 Dec 2023
Mollie
Mollie, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
2 Dec 2023
Tired, but comfy and budget friendly
This is a slightly tired and dated motel, but for the price paid we cannot complain. The “spa tub” bath has seen better days , and we would not have wanted to sit in it, but for showering it was acceptable. We slept very well as the bed was surprisingly comfortable.
Karen
Karen, 1-night trip
Verified Hotels.com guest review
4/10 Fair
3 Oct 2021
Cleanness is not very good and needs a lot of work done in the bathroom area toilet seat was broken and I had my 4yr daughter that was scared to sit on the seat. It’s disappointing this property staff were friendly but rooms definitely need work and upgrading.