6/10 Good
26 Jan 2025
Just ok....
I would rate the hotel as sufficient. They put us right next to elevator so it would wake us up throughout the night and morning clunking up and down. We really wanted to get massages but the massage service was closed. The website says room service is available but that was not correct. The shuttle bus schedule is also a bit confusing.
Oh they had to enter our room multiple times trying to locate a leak in a service shaft/closet which was inconvenient. Breakfast is great.
The onsen is nice....but the smell radiates through the entire hotel. A first for me with a hotel that has an onsen.
For the price I'm not sure I'd return because of the issues.
Trevor J
Trevor J, 6-night trip with friends
Verified Hotels.com guest review