Enjoy your visit to Padstow with a stay at The Old Custom House. Guests looking for a bite to eat can check out The Old Custom House, which serves seafood and is open for lunch and dinner. Fellow travelers love the helpful staff and location.
Languages
English
At a glance
Hotel size
22 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking within 499 ft (GBP 8.80 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
What to do
Beach nearby
Services
Front desk (limited hours)
Hair salon
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Dining
The Old Custom House - This restaurant specializes in seafood and serves lunch and dinner. Reservations are required.
Fees & policies
Renovations and closures
The following facilities are closed on Christmas Day:
Bar/lounge
Dining venue(s)
Parking
Parking is available nearby and costs GBP 8.80 per night (499 ft away)
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Also known as
Old Custom House Inn Padstow
Old Custom House Inn
Old Custom House Padstow
Old Custom House
The Old Custom House Inn
The Old Custom House Padstow
The Old Custom House Inn Padstow
Frequently asked questions
Does The Old Custom House offer free cancellation for a full refund?
Yes, The Old Custom House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Old Custom House?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at The Old Custom House?
Check-in start time: 4:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.
Are there restaurants at or near The Old Custom House?
Yes, The Old Custom House offers seafood.
What's the area around The Old Custom House like?
The Old Custom House is a short 1-minute walk from Padstow Harbour and 17 minutes' walk from Carnewas and Bedruthan Steps. Travelers love the inn's prime location.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 8, 2025
paul
paul, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 18, 2024
Richard
Richard, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2024
Neil
Neil, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 5, 2024
Dishan
Dishan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
THERESA
THERESA, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
Hotel was lovely with great views of the harbour. Great breakfast and friendly staff.
Ruth
Ruth, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 1, 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Beautiful view from our window onto the harbour
Room was big and tastefully decorated and furnished
Friendly staff at check in
Very tasty breakfast
Lynda
Lynda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Grant
Grant, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Great pub right on the harbour.
Martin
Martin, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Oct 23, 2024
NICOLA
NICOLA, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 15, 2024
Enjoyed my stay. An interesting old building, a bit of a rabbit warren with lots of doors, stairs and little corridors to get to the rooms. The room was a bit tired, basically clean and the bed was comfortable. It was a bit noisy with some kind of fan or engine outside the window, but otherwise fine for a short stay. Location was good.
Jennifer
Jennifer, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 4, 2024
Sam
Sam, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 4, 2024
Lovely views across the harbour
Daniel
Daniel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 24, 2024
Rory
Rory, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 23, 2024
Ian
Ian, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 8, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 4, 2024
Janet
Janet, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
Classy Reception!!!
Great Hotel in an idyllic location….wonderful food and service….with a special mention to the receptionist, who greeted me with a genuine smile before guiding me to my room personally whilst asking about my day….so refreshingly genuine l!!!
Sean
Sean, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 23, 2024
Lovely hotel with fabulous staff, helpful and very friendly . Hotel is in a great location. Meals are very good, breakfast was set out nice, good choice. We would come here again.
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 19, 2024
Joseph
Joseph, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
Great clean, comfortable rooms with fantastic views. Staff are wonderful and very helpful. The breakfast is a great way to start the day. The only thing is the wi-fi is a bit hit and miss. To park it is best to get there before 10am or after 5.30pm as parking is very limited. Wouldn’t hesitate to stay again.
Denyelle
Denyelle, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 13, 2024
Karime
Karime, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 13, 2024
Great room with a lovely view. We would recommend!