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Hotel Los Recuerdos

3.0 star property
Mountain hotel in Guatapé with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Los Recuerdos

Suite (Imperial Panoramica) | View from room
Junior Suite
Aerial view
Suite (Suite Imperial)
Marina

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Laundry facilities
    Laundry facilities
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Nightclub
  • Sauna
  • Children's pool
  • Room service
  • Business center
  • Airport shuttle
  • Terrace
  • Garden
  • Arcade/game room
For families
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is CA $145
CA $145 total
includes taxes & fees
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Premium Suite (Jacuzzi)

Premium Suite (Jacuzzi)

Premium Suite (Jacuzzi)

Highlights

LCD TV
3 bedrooms
Private bathroom
Rainfall showerhead
Bathrobes
Hair dryer
Minibar
Cable channels
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Imperial Panoramica)

Suite (Imperial Panoramica)

Suite (Imperial Panoramica)

Highlights

LCD TV
Separate bedroom
Private bathroom
Rainfall showerhead
Bathrobes
Hair dryer
Minibar
Cable channels
  • Lake view
  • Sleeps 4
  • 1 King Bed, 1 Twin Sofa Bed and 1 Large Twin Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

LCD TV
Bathrobes
Private bathroom
Hair dryer
Minibar
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Panoramic)

Junior Suite (Panoramic)

Junior Suite (Panoramic)

Highlights

LCD TV
Separate bedroom
Private bathroom
Rainfall showerhead
Bathrobes
Hair dryer
Minibar
Cable channels
  • 41 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed, 1 Twin Sofa Bed and 1 Large Twin Sofa Bed OR 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Private bathroom
Deep soaking bathtub
Bathrobes
Hair dryer
Minibar
  • 43 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Free cribs/infant beds
LCD TV
Private bathroom
Rainfall showerhead
Bathrobes
Hair dryer
Minibar
Cable channels
  • 25 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite (Suite Imperial)

Suite (Suite Imperial)

Suite (Suite Imperial)

Highlights

LCD TV
Bathrobes
Private bathroom
Hair dryer
Minibar
Cable channels
Daily housekeeping
  • 70 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed, 1 Twin Sofa Bed and 1 Large Twin Sofa Bed

View all photos for Suite

Minibar, free WiFi

Suite

  • Sleeps 4
  • 2 King Bed(s)

View all photos for Room Premium

Minibar, free WiFi

Room Premium

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Junior

Minibar, free WiFi

Room Junior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Presidential

Minibar, free WiFi

Suite Presidential

  • Sleeps 4
  • 1 Queen Bed(s) and 2 Twin Bed(s)

View all photos for Room Premium

Minibar, free WiFi

Room Premium

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

Minibar, free WiFi

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe

Minibar, free WiFi

Room Deluxe

  • Sleeps 4
  • 1 Queen Bed(s) and 2 Twin Bed(s)

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9.2 out of 10, Wonderful, (175)
The price is CA $181
CA $181 total
includes taxes & fees
Dec 1 - Dec 2
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About the area

Map
Via Peñol Gatapé Km 19, Guatapé, Antioquia, 53847

What's nearby

  • Peñol-Guatapé Reservoir - 1 min walk - 0.1 km
  • Parque Comfama - 3 min walk - 0.3 km
  • Rock of Guatapé - 12 min walk - 0.9 km
  • Old Peñol Replica - 10 min drive - 9.2 km
  • Piedra del Marial - 26 min drive - 19.6 km

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 125 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Fogata - ‬3 min drive
  • ‪El Mirador- Restaurant - ‬11 min walk
  • ‪El Bacchanal - ‬3 min drive
  • ‪Alex Parrilla - ‬3 min walk
  • ‪Koi - ‬3 min drive

About this property

Hotel Los Recuerdos

A great choice for a stay in Guatapé, Hotel Los Recuerdos features a nightclub. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a sauna are other features.

Languages

Spanish

At a glance

Hotel size

  • 108 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is 1:00 PM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 9 PM
  • Front desk staffed during limited hours

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle*

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service

Traveling with children

  • Children's pool
  • Playground

What to do

  • Pool table

Working away

  • Business center
  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Arcade/game room
  • Nightclub
  • Sauna
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Minibar
  • Bathrobes

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 9:30 PM

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Los Recuerdos Guatape
Hotel Los Recuerdos
Los Recuerdos Guatape
Hotel Los Recuerdos Hotel
Hotel Los Recuerdos Guatapé
Hotel Los Recuerdos Hotel Guatapé

Frequently asked questions

Does Hotel Los Recuerdos offer free cancellation for a full refund?
Yes, Hotel Los Recuerdos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Los Recuerdos?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:30 AM to 9:30 PM.
Are pets allowed at Hotel Los Recuerdos?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Los Recuerdos?
Sorry, there's no onsite parking at Hotel Los Recuerdos.
Is airport shuttle service offered by Hotel Los Recuerdos?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Los Recuerdos?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 1:00 PM. Contactless check-in and check-out are available.
What is there to do at Hotel Los Recuerdos and nearby?
Hotel Los Recuerdos has a nightclub, an outdoor pool, and a sauna, as well as an arcade and a garden.
Are there restaurants at or near Hotel Los Recuerdos?
Yes, there's an onsite restaurant that offers international cuisine.
What's the area around Hotel Los Recuerdos like?
Hotel Los Recuerdos is a short 1-minute walk from Peñol-Guatapé Reservoir and 12 minutes' walk from Rock of Guatapé.

Hotel Los Recuerdos Reviews

Reviews

8.0

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

We stayed at a Jr Suite..GREAT view. Big and comfortable bed..also included to sofa beds. It did not have air-conditioning..but it was pretty cool outside..so the room was ok. I would have liked..an electric coffee machine were available.The included breakfast was very good..and the waitress were very good.
Jose, 1-night family trip
Verified Expedia guest review

8/10 Very good

A little problem on my part at check in but it was on my part
wendy, 1-night trip
Verified Expedia guest review

4/10 Fair

I had chosen this property for the view and the jacuzzi on the balcony. Unfortunately, we could not enjoy the jacuzzi because of mosquitos at night. Service was terrible. Hotel charges more than 5000 Columbian pesos for service in the suite. There was not even a bottle of water to welcome us. Everything is for sale. The next day, I wanted to iron my clothes but there was none in the suite. I called for one, it was never delivered. I went to the front desk and complained about it. Still nothing was done. I wore crumpled clothes to go out for dinner and travel. I felt humiliated. I left the hotel early on August 12 without eating breakfast because I was frustrated. I left my country, spent thousands of dollars to take my fiancée on a trip that we expected to be a great moment for the two of us. Instead, we were frustrated and did not enjoy our stay. The management of this hotel does not care about guest satisfaction; the staff lacks professionalism and lack knowledge about customer service 101. I will never stay at this hotel, and I will share my unpleasant experience with staff, friends, and others online to ascertain that whoever visits Guatapé does not stay in this hotel. I understand that business survives on profits but when greed prevails on customer satisfaction and service is terrible, there is a price to pay. Expedia also must be sued for doing business with this type of hotel. Nothing is done to ascertain that international standards are respected. I intend to sue.
Marc, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice view to the water
Lina, 1-night romance trip
Verified Expedia guest review

6/10 Good

Paul, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is in a great location near the Peñol Rock. The food and the service was great. We stayed in a room with panoramic view of the rock.
Nicolas, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We were a large group of 19 traveling together. We’re 5 siblings traveling with our own family and all Colombians. We had a beautiful time at this hotel. Nicely located and convenient to get to town on tuk-tuk, most fun way to travel short distances. There were two pools and a revolving bar. Keep in mind all facilities are not open and are in scheduled times. The staff was amazing and responsive. Hard working people and so pleasant. We stayed in a beautiful room with a grand view of the lake and El Peñol with a hot tub on the balcony, zen-like! The breakfast was buffet style with local choices to choose from. The lunch and dinner served was good, nothing stood out. The hotel is not luxurious but is comfortable and scenic. Very peaceful and a great way to spend 3 nights of our 16-day itinerary in Guatape.
Lucy, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great Location in Area
Carlos, 2-night family trip
Verified Expedia guest review

8/10 Very good

Indira, 2-night trip
Verified Expedia guest review

4/10 Fair

the, 2-night trip
Verified Expedia guest review

8/10 Very good

Liked the location, and the view from my room, and appreciated the kindness and willingness to help from the staff, more so ever the exceptional service from Héctor, he is very welcoming, and the ride in the planchón with his explanation about the reservoir was very entertaining.
Martha, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything.
Bryan, 1-night family trip
Verified Expedia guest review

8/10 Very good

It is a beautiful place to stay, just at night was a big storm and we was on floor 5, so water start to going out from the ceiling lamp, was trying to contact somebody at reception and was nobody to report, so we did not sleet that night at all because was like a fountain in our room and my cloth was all wet. Natali in reception was a very nice person, we report to her next day. /but they should have somebody at night for this kind of problems.
NOEL, 1-night romance trip
Verified Expedia guest review

6/10 Good

No air conditioning or fans in the rooms. Bathrooms over flooded when used. Very expensive for the quality it offers in the rooms. You can also hear the noise if the music is turned on at a high volumen in the bar.
PAOLA ANDREA, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Our stay was short, but we now wish we would have stayed longer to enjoy more of the property. Staff is very courteous, great breakfast, and conveniently located.
Essie, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

All the service was excellent
MOISES, 1-night family trip
Verified Expedia guest review

8/10 Very good

Reception may have someone who seems unhappy to be working there, the rest seemed to be helpful and at least put on a smile. The property is nice, good for families. *CAUTION THE POOL AREA-MOSTLY FOR LITTLE KIDS, DO NOT HAVE THEM RUNNING, THOSE FLOORS BY THE POOL AREA VERY SLIPPERY IF WALKING WITH WET FEET** (My kid slipped and hit his head, thankfully nothing bad happened).. other than that the property is probably the best with accomodations being close to the town and the rock. Would stay here again.
Jonathan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

6/10 Good

Nice view
olga, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

I love that it was waterfront, had a pool, food and service was good. Location was great. Near Helicopter tours. Some rooms have jacuzzi tubs.
Stella, 1-night family trip
Verified Expedia guest review

6/10 Good

Aniel, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The front desk staff are very untrained and unprofessional especially the girl with the glasses and the blonde. I recommend you stay elsewhere. They ruined a great vacation trying to rip off foreigners. First they wanted me to cancel my reservation so they could charge me more. Then they told me I used the minibar which I didn’t and double Charged me as they didn’t restock it from the day before. So I paid twice. They can’t check it on the computer as they write it all on paper a clear sign they arent reporting that income. So they steal from you. The girls yell back and forth to the girl upstairs. Extremely unprofessional. If you are an English speaking person forget this hotel. They don’t speak english at the front desk. Total joke for sure a huge place.
Verified Expedia guest review

2/10 Poor

The front desk staff is super rude and they steal money from you saying you used stuff in the minibar when you didn’t. They try and get you to cancel your reservation on Expedia and pay cash there for more! They obviously are stealing money as they write everything on paper a d don’t use a computer. Quite the money laundering scam. Especially the blonde at the front and the girl with glasses. Both super rude and offer zero assistance. Didn’t even give me change. Kept My Change. Haha. For sure a resort to have such an untrained front desk is a joke.
Gordon, 1-night trip
Verified Expedia guest review

2/10 Poor

Johana, 1-night trip
Verified Expedia guest review

6/10 Good

Never again
Hot water wasn’t working. Maintenance had to come twice and it still quit working. Room was too hot and there is no air conditioning. Bar across the street had a band playing until midnight so we couldn’t sleep.
Robert, 1-night trip with friends
Verified Hotels.com guest review