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Hermes Palace Hotel Banda Aceh

3.5 star property
Banda Aceh hotel with spa and outdoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hermes Palace Hotel Banda Aceh

Outdoor pool
Lobby
Front of property - evening/night
Minibar, in-room safe, desk, soundproofing
Karaoke room

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Children's pool
  • 24-hour room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Children's pool
  • Stovetop
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is CA $80
CA $97 total
includes taxes & fees
Dec 31 - 1 Jan 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Coffee/tea maker
Free bottled water
Minibar
Stovetop
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Business Room

Business Room

Business Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Coffee/tea maker
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Coffee/tea maker
Free bottled water
  • Sleeps 3
  • 1 Double Bed

Executive Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Coffee/tea maker
Free bottled water
  • Sleeps 3
  • 1 Double Bed

Similar properties

Breakfast, lunch, dinner served; Indonesian cuisine

THE KYRIAD MURAYA HOTEL ACEH

Airport transfer
Free parking
Free WiFi
Restaurant
8.8 out of 10, Excellent, (18)
The price is CA $128
CA $141 total
includes taxes & fees
Dec 29 - Dec 30
THE KYRIAD MURAYA HOTEL ACEH
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About the area

Map
Jl. T Panglima Nyak Makam, Nanggroe Aceh Darussalam, Banda Aceh, Aceh, 23125

What's nearby

  • Masjid Raya Baiturrahman - 5 min drive
  • Aceh Tsunami Museum - 5 min drive
  • Pasar Aceh Central - 6 min drive
  • Taman Sari Park - 6 min drive
  • Harapan Bangsa Stadium - 8 min drive

Getting around

  • Banda Aceh (BTJ-Sultan Iskandar Muda) - 29 min drive

Restaurants

  • ‪Solong Mini Coffee - ‬2 min walk
  • ‪Aroel Kupi - ‬2 min walk
  • ‪Warkop 3 in 1 - ‬1 min walk
  • ‪Cek Yukee - ‬5 min walk
  • ‪Kral Kebab "Taste of Turkish Kebab - ‬2 min walk

About this property

Hermes Palace Hotel Banda Aceh

When visiting Banda Aceh, Hermes Palace Hotel Banda Aceh is a great choice to consider. Guests can visit the spa to indulge in massages, body wraps, or facials, and international cuisine is served at HERMES, which is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers like the room service.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 163 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Pool table

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Microwave (on request)
  • Stovetop
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.

Dining

HERMES - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Oasis - Onsite lobby lounge. Open daily.

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for IDR 400000.0 per night
  • Rollaway beds are available for IDR 425000.0 per night

Policies

This property accepts credit cards and cash.

Also known as

Hermes Palace Hotel Banda Aceh
Hermes Palace Hotel
Hermes Palace Banda Aceh
Hermes Palace
Hermes Palace Hotel
Hermes Palace by BENCOOLEN
Hermes Banda Aceh Banda Aceh
Hermes Palace Hotel Banda Aceh Hotel
Hermes Palace Hotel Banda Aceh Banda Aceh
Hermes Palace Hotel Banda Aceh Hotel Banda Aceh

Frequently asked questions

Does Hermes Palace Hotel Banda Aceh offer free cancellation for a full refund?
Yes, Hermes Palace Hotel Banda Aceh does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hermes Palace Hotel Banda Aceh?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hermes Palace Hotel Banda Aceh?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hermes Palace Hotel Banda Aceh?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hermes Palace Hotel Banda Aceh?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
What is there to do at Hermes Palace Hotel Banda Aceh and nearby?
Hermes Palace Hotel Banda Aceh has a spa and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Hermes Palace Hotel Banda Aceh?
Yes, HERMES offers international cuisine.

Hermes Palace Hotel Banda Aceh Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Good

Busy Old Hotel
old hotel with smelly and too crowded alot of event happen in this hotel
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Hotel was good, even it's old hotel but good maintained. Parking space is small, so it's a little drawback
Muhammad, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ramlan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We like the soft n firm bed n pillows, very restful
3-night romance trip
Verified Expedia guest review

6/10 Good

The fun police have been to visit
Still the best hotel in Banda Aceh but unfortunately a few changes have taken place since my last visit. The spa has been closed down and it is no longer possible to get a beer by the pool - or anywhere else for that matter! As for the pool, if you want to swim you'll need to do so fully covered.
Dene, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Wouldn't come bacj
Very few staff speaking English (or French). Bad WiFi. Slow service, lack of knowledge of menus in restaurants. Strict implementation of sharia law even within the hotel
Pierre, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Facilities are Clean and Nice. Good wi-fi service and food Easy to find. Mart is near
KEON, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Best hotel with cold beer
best hotel in Banda Aceh. You can also get a cold Bintang! Breakfast is fantastic too.
Mikko, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Currently one of the better hotels in Banda Aceh
Recently I stayed for the second time at this hotel on my business trips to Banda Aceh. I am told that this was one of the better, if not currently the best hotel in Banda Aceh. It is busy most of the time with events and functions. The staff are friendly and eager to please the guests. There is a good opportunity to improve the management and train the staff, and bring this hotel up to 5 star standards. Overall it was a good stay.
Salman, 3-night trip
Verified Expedia guest review

4/10 Fair

Sulayman, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

โรงแรมดี
โรงแรมดี ตั้งอยู่ห่างจากกลางเมืองประมาณ 5 นาที ห้องสะอาด มีผลไม้ให้ฟรี พนักงานเป็นมิตร มีสระว่ายน้ำสะอาด สำหรับเด็กและผู้ใหญ่ อาหารเช้าบุปเฟ่ต์อร่อย หลากหลายเมนู ตอนค่ำสามารถเดินไปกินมื้อค่ำจากร้านอาหารนอกโรงแรมได้
1-night trip
Verified Expedia guest review

4/10 Fair

Toilet not working well
No hot water Water not flowing away- bad flooding Air cond not cold No hand towels Wasn’t that bad the last time we stayed
Robert (MRT), 1-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect luxury hotel
We stayed 8 nights at this hotel. Staff excellent, service excellent, cleanliness excellent, bed super comfy, good wifi, restaurant food and breakfast very tasty and wide selection of Indonesian and wide selection of Western food. Room service/restaurant food very overpriced for what it is - better to go to try the other local restaurants around Aceh - tastes more authentic and price is half. Swimming pool great for children very shallow water. Large pool area attached for adults.
8-night trip
Verified Lastminute guest review

8/10 Very good

Kohl E Jones, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The first time stay at Hermes
At night a lot of voice make me cant sleep very well.
Duma Evi, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Accommodation not according to booking
No interconnecting room .mini fridge not working room amenities not up to expection. Hotel not praticing good PR for guest.
johan, 3-night trip
Verified Expedia guest review

6/10 Good

average hotel, wifi connection not good
far enough from city center, culinary area and souvenir, the position is in the suburb of Banda Aceh
2-night business trip
Verified Hotels.com guest review

6/10 Good

The Herpes Palace
This is the least worst option in Banda Aceh. The restaurant is fine while the room is somewhat clean.
E, 8-night trip
Verified Expedia guest review

8/10 Very good

4-night business trip
Verified Hotels.com guest review

8/10 Very good

SUPPOSED TO BE BEST HOTEL IN ACEH ALONG WITH PADO
Generally good little bit run down , very friendly staff although not many speak good english . Expensive by Aceh standards $4.50 for a coke when across road a whole meal is $2.50 Internet is poor so dont expect to do business here you can just get FB to work , but overall standard was good , very substantial buffet breakfast included and big pool , also some Fox tv , they tried hard and overall we were happy
Mr K, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent!!! Nice place to stay!!! Nice breakfast!
Stay for 4 days 5 night. Large room. Free + unlimited data + devices of internet. Very nice hotel staff. Children enjoyed with the pool. Live music on night. Great food. You can eat hotel food at restaurant price. What else uh?? So many good thing here lah!!!
Verified Expedia guest review

8/10 Very good

Clean rm,clean toilet and pleasantiful Acehnes stf
Good stay, quality food and reasonable price but slightly on the upside. Catering staffs we excellent and cordial. Menu is wonderful One drawback is the wifi in room is wanting.
Verified Hotels.com guest review

8/10 Very good

Séjours satisfaisants
Nous y avons passés deux nuits et sommes très satisfaits de notre séjour. Premièrement la chambre était très grande ainsi que la salle de bains le seul point négatif est le manque de pression dans la douche.. Ensuite le petit-déjeuner était très varié Dernière chose vous êtes entouré de restaurants locaux et de brasseries.
Bernard, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Nedslidt, men god service og venligt personale
Ok ophold, men hotellet er ret nedslidt ift. at det reklamerer med 5 stjerner.
Liselotte, 2-night family trip
Verified Hotels.com guest review