Estrada das Tabaranas, Km 4, (final da Av. Juca Preto), Serra Negra, SP, 13930-000
What's nearby
Fonte Santo Agostinho Park - 4 min drive
Disneylandia dos Robos Museum - 4 min drive
Cable Car - 5 min drive
Circuito das Águas Convention Center - 6 min drive
Thermas Water Park - 33 min drive
Restaurants
Restaurante Shangri la - 1 min walk
Cantina e Ristorante Famiglia Schiavo - 5 min drive
Brasa Defumados - 4 min drive
Restaurante Pôr do Sol - 7 min drive
Restaurante Piracatu - 8 min drive
About this property
Hotel Pousada Shangri-la
Enjoy your visit to Serra Negra with a stay at Hotel Pousada Shangri-la. Guests can indulge in hot stone massages, facials, or body treatments, and Shangri-la serves breakfast, lunch, and dinner. Other highlights include an indoor pool, an outdoor pool, and a poolside bar.
Languages
English, Portuguese
At a glance
Hotel size
19 rooms
Arriving/Leaving
Check-in start time: 5:30 PM; Check-in end time: 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 3 PM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets allowed (3 total)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 8:00 AM–11:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
Children's pool
Children's menu
What to do
Pool table
Horse riding nearby
Working away
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Wedding services
Multilingual staff
Facilities
Built in 1995
Garden
Terrace
Library
Television in common areas
An outdoor pool
An indoor pool
Arcade/game room
Spa services
Steam room
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
What to enjoy
Private indoor spa tub
Lanai
Individually furnished
Freshen up
Private bathroom
Jetted bathtub
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.
Dining
Shangri-la - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately BRL 43.00 per person
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 40 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Hotel Pousada Shangri-la Serra Negra
Hotel Pousada Shangri-la
Shangri-la Serra Negra
Shangri La Brazil Serra Negra
Hotel Pousada Shangri-la Serra Negra
Hotel Pousada Shangri-la Pousada (Brazil)
Hotel Pousada Shangri-la Pousada (Brazil) Serra Negra
Frequently asked questions
Is there a pool at Hotel Pousada Shangri-la?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Hotel Pousada Shangri-la?
Yes, pets are welcome, with a limit of 3 total. There's a charge of BRL 40 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Pousada Shangri-la?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Pousada Shangri-la?
Check-in start time: 5:30 PM; Check-in end time: 3:00 PM. Check-out time is 3 PM. Contactless check-in and check-out are available.
What is there to do at Hotel Pousada Shangri-la and nearby?
Have fun during the warmer months with activities nearby such as horseback riding. Enjoy a swim in the indoor and outdoor pools after a day out and about. Hotel Pousada Shangri-la also has a steam room and private indoor spa tubs, as well as an arcade and a garden.
Are there restaurants at or near Hotel Pousada Shangri-la?
Yes, there's an onsite restaurant, Shangri-la.
Does Hotel Pousada Shangri-la have rooms with private spa tubs?
Yes, each room has a private indoor spa tub and a jetted bathtub.
Does Hotel Pousada Shangri-la have any outdoor private spaces?
Yes, every room features a lanai.
Hotel Pousada Shangri-la Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.6/10
Staff & service
10/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Jan 2024
Manoel
Manoel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Feb 2023
Muito bom, ótimas instalações, confortável, pessoal muito atencioso.
Um único senão foi o barulho das obras de reforma do chalé ao lado do que ficamos. Sei que é difícil conciliar mas por tratar-se de um local para descanso poderiam fazer as obras em horários que incomodasse menos, por exemplo das 10 as 16 horas e não as 7 horas.
MARIO
MARIO, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Dec 2022
Tatiana
Tatiana, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2022
Regiane
Regiane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jun 2022
Excelente.
Estou muito satisfeito.
Amilton
Amilton, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jun 2022
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 May 2022
Viagem a dois
Atendimento excelente, local agradável, muito limpo, confortável, vista maravilhosa, comida excepcional. Precisa de manutenção em alguns lugares, mas no geral, a experiência foi incrível!
Fernando
Fernando, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Apr 2022
Relax
Super confortável, lugar lindíssimo, atendimento muito bom. Um ótimo lugar para relaxar.
Priscila
Priscila, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Apr 2022
para relaxar corpo e mente, tranquilidade na serra
Ótimas acomodações, espaço com linda vista da natureza, o café da manhã é bom apesar de não ter muita variedade de pratos. Serviço no geral muito bom, os atendentes na recepção muito prestativos e simples. Enfim, ótima estadia para casais/famílias que necessitam de uns dias de descanso.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Apr 2022
Fabricio
Fabricio, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Apr 2022
Kátia
Kátia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Apr 2022
Luanda
Luanda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jan 2022
Dimas
Dimas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2021
Maravilhoso hotel!
Hotel incrível para descansar e renovar a energia! E ainda com uma vista maravilhosa da montanha!
Benedita Maria
Benedita Maria, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Nov 2021
Bom
Hotel maravilhoso mas sem muitas opções em caso de tempo chuvoso. Sugestões: espaço interno para atividades físicas quando as condições não forem favoráveis e mais canais de TV a cabo disponíveis e em que o hóspede pode escolher as opções de linguagem de áudio e legendas - as duas opções estavam em português.
Ricardo
Ricardo, 3-night trip
Verified Hotels.com guest review
6/10 Good
7 Oct 2021
Ficamos no quarto 13, parece um quarto localizado no porão. São 4 lances de escada da recepção até o quarto, sendo a última por um corredor bem estreito. A varanda/janela do quarto dá para uma estrada de terra onde passam ônibus, caminhões e carros desde logo bem cedo (nos hospedamos durante a semana), portanto o quarto era bem barulhento. No banheiro, a entrada para o box/banheira é feita por um degrau bem alto, portanto de difícil acesso para quem tem qualquer limitação física.
Denis
Denis, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Jul 2021
Linda vista das montanhas !
Lugar romântico, com linda vista da Serra Negra. Restaurante acolhedor, comida saborosa e variada. Atendimento impecável!
Alexandre
Alexandre, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 May 2021
Ótimo hotel com vista para as montanhas
A pousada é realmente como aparente nas fotos, muito bonita, com ótima vista para as montanhas, muitos jardins, flores e muito verde para todos os lados. Cama muito boa e quarto muito bem arrumado e decorado. O único detalhe é que o chuveiro/banheira poderiam esquentar mais a água. Era apenas morna.
Café da manhã muito bom e farto, com opções de tapiocas preparadas na hora para o hóspede.
Luis Guilherme
Luis Guilherme, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 May 2021
Excelente
Experiência muito agradável! Excelente localização com vista sensacional!
Restaurante excelente, qualidade e atenção dia funcionários são diferenciais!
Matheus Alexanddre
Matheus Alexanddre, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
26 Jan 2021
Muito bom
Foi uma boa estadia. Algumas instalações são antigas, mas com a manutenção em ordem.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2020
Paulo Olivares Avila
Paulo Olivares Avila, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sep 2020
Lugar de Paz
Incrível, realmente um lugar para descansar e se reconectar.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Aug 2020
Camas confortáveis, café da manhã excelente, piscina aquecida Deliciosa. O quarto muito bonito, restaurante lindo.. Tudo perfeito
Viviane
Viviane, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jul 2020
minha única reclamação é sobre a estrutura do quarto na questão reparos/reformas. porém o hotel é encantador. a vista nem se fala. Voltarei com toda certeza.
Restaurante então, que gastronomia. esplendido.
Ana Carolina de Oliveira
Ana Carolina de Oliveira, 2-night trip
Verified Hotels.com guest review
6/10 Good
12 Feb 2020
A pousada é uma graça e tem uma linda vista das montanhas. Os funcionários são atenciosos, principalmente no restaurante/café. Decepcionei-me com a Suíte Luxo,pois fica em um nível abaixo dos chalés e a varanda é a beira da estrada onde passam carros o tempo todo, o banheiro com banheira é mediano é precisa de reformas. O quarto é espaçoso e estava limpo mas poderia ganhar uns ajustes na condição geral. A vista da piscina é maravilhosa! A sala de jogos bem gostosa.