See all properties

Grand Hyatt Vail

5.0 star property
Ski-in/ski-out hotel with spa, near Cascade Village Lift

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Hyatt Vail

Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, sun loungers
3 bars/lounges
Front of property
Couples treatment rooms, sauna, steam room, body treatments
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • Ski facilities
  • Parking available
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool and 3 spa tubs
  • Breakfast available
  • Internet in the lobby
  • Ski rentals
  • Ski storage
  • 24-hour fitness center
  • Steam room
  • Free use of bicycles

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The price is CA $690
CA $860 total
includes taxes & fees
Jan 6 - 7 Jan 2025

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Grand Suite, 2 Queen Beds, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, 2 Queen Beds, Mountain View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite (Blue Sky)

Presidential Suite (Blue Sky)

Presidential Suite (Blue Sky)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 177 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Gore Creek Suite)

Suite, 2 Queen Beds (Gore Creek Suite)

Suite, 2 Queen Beds (Gore Creek Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 103 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed (Village View)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, 1 King Bed with Sofa bed (Village View)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 59 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Mountain View (With Fireplace)

Premium Room, 1 King Bed with Sofa bed, Mountain View (With Fireplace)

Premium Room, 1 King Bed with Sofa bed, Mountain View (With Fireplace)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Room, 2 Queen Beds, Mountain View (With Fireplace)

Premium Room, 2 Queen Beds, Mountain View (With Fireplace)

Premium Room, 2 Queen Beds, Mountain View (With Fireplace)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed with Sofa bed, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible, Mountain View (Roll-in Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed with Sofa bed, Accessible, Mountain View (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 2 Queen Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, 2 Queen Beds

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 70 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Grand Suite, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, 1 King Bed, Mountain View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 59 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, 1 King Bed

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Accessible, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, Accessible, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Accessible

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Queen Beds, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Mountain View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Accessible, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Grand Suite, 2 Bedrooms (1 King and 2 Queen Beds)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 59 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 King Bed with Sofa bed

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
  • 46 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Mountain View (Connector)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 1 King Bed, Mountain View (Connector)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

Similar properties

View from property

Residence Inn by Marriott Vail

Pool
Free breakfast
Pet-friendly
Parking available
9.4 out of 10, Exceptional, (311)
The price is CA $719
CA $797 total
includes taxes & fees
Jan 3 - 4 Jan 2025
Residence Inn by Marriott Vail
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
1300 Westhaven Drive, Vail, CO, 81657

What's nearby

  • Vail Ski Resort - 6 min walk - 0.6 km
  • Vail Valley Medical Center - 3 min drive - 2.4 km
  • Eagle Bahn Gondola - 3 min drive - 2.0 km
  • Gondola One Ski Lift - 6 min drive - 4.0 km
  • Gerald R. Ford Amphitheater - 6 min drive - 4.3 km

Getting around

  • Vail/Eagle Airport (EGE) - 39 min drive
  • Denver Intl. Airport (DEN) - 134 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Garfinkel's - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Westside Cafe - ‬3 min drive
  • ‪Vail Chophouse - ‬3 min drive
  • ‪The Little Diner - ‬19 min walk

About this property

Grand Hyatt Vail

With ski-in/ski-out access, Grand Hyatt Vail allows you more time for downhill skiing, plus you'll be within a 10-minute walk of Vail Ski Resort. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Gessner Restaurant, one of 3 restaurants, serves breakfast and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an outdoor pool, and a 24-hour fitness center. Ski storage and rentals are also available. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 285 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
    • Guests booked in a rate plan with breakfast included will receive a USD 60 breakfast credit.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 70 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 60.00 per day; includes in/out privileges)
    • Wheelchair-accessible van parking on site
    • Electric vehicle charging point on site
DONE

Offsite

    • Area shuttle within 5 miles*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu

What to do

  • Hiking/biking trails
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Wildlife viewing nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Ziplining nearby
  • Ice skating nearby

Working away

  • 24-hour business center
  • 13 meeting rooms
  • Conference space (40000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Facilities

  • 1 building/tower
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • 3 spa tubs
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Firepit

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 38
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Closed captioned TV
  • Well-lit path to entrance

Ski

  • Ski-in/ski-out access
  • Downhill skiing
  • Ski storage
  • Ski rentals
  • Ski lifts nearby
  • Ski runs nearby
  • Ski lessons nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • IPod docking station
  • 49-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet (surcharge)
  • Free local calls
  • Desk chair

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 8 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Gessner Restaurant - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Creekside Pool Bar - This poolside bar specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Fireside Lounge - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
Gore Creek Market - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Makoto - This fine-dining restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 66.05 per accommodation, per night
  • Resort fee inclusions:
    • Business center/computer access
    • Fitness center access
    • Housekeeping
    • Pool access
    • Ski shuttle
    • Ski storage
    • Spa tub access

Optional extras

  • Wired internet access is available in guestrooms for USD 0.00 per stay (rates may vary)
  • Wired internet access is available in public areas for USD 0.00 per stay (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 50 for adults, and USD 9 to 20 for children
  • Area shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Parking

  • Valet parking costs USD 60.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM
  • Guests under 16 years old are not allowed in the spa, and guests under 8 years old are only allowed with adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Vail Cascade Starwood
Cascade Starwood
Hotel Talisa Vail
Hotel Talisa
Talisa Vail
Vail Cascade Resort And Spa
Vail Cascade Resort Spa Starwood Hotel
Vail Cascade Hotel
Hotel Talisa Luxury Collection Resort Vail
Hotel Talisa Luxury Collection Resort
Talisa Luxury Collection Vail
Talisa Luxury Collection
Grand Hyatt Vail Vail
Grand Hyatt Vail Hotel
Grand Hyatt Vail Hotel Vail

Frequently asked questions

Does Grand Hyatt Vail offer free cancellation for a full refund?
Yes, Grand Hyatt Vail does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hyatt Vail?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Grand Hyatt Vail?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 70 lbs per pet. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grand Hyatt Vail?
Yes. Valet parking costs USD 60.00 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Grand Hyatt Vail?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Grand Hyatt Vail and nearby?
During the winter, enjoy onsite recreation like downhill skiing and return when the snow melts for cycling and hiking. Additional recreation nearby includes spelunking, game viewing, and ecotours. Indulge in a treatment at the spa and soothe your senses in one of the 3 spa tubs. Grand Hyatt Vail also has 3 bars and an outdoor pool, as well as a 24-hour fitness center and an arcade.
Are there restaurants at or near Grand Hyatt Vail?
Yes, there are 3 onsite restaurants, featuring American cuisine, garden views, and poolside dining.
What's the area around Grand Hyatt Vail like?
Grand Hyatt Vail is a short 6-minute walk from Vail Ski Resort and 2 minutes' walk from Cascade Village Lift.

Grand Hyatt Vail Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

j mario, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Mauro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sergeant
Amazing, great, the staff was super friendly and helpful, the resort was beautiful, my daughter and wife enjoyed, they hated to leave
Dawud, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Not going back
Took them whole day to find my package, no hot water for day & half, No water from time to time. Staff are basically blasé about everything - not one showed an ounce of care, hospitality from shops, events, cleaners etc. sofa in room was stained, dusty. Room has a strong cold draft. View from my room was beautiful as i booked mountain view room. Comfortable bed
4-night business trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful upscale hotel with polite professional staff. We were only staying 1 night but wish we could have stayed longer,
Lori, 1-night trip
Verified Expedia guest review

8/10 Very good

The hotel is very nice in a very quiet beautiful scenery surrounded by mountains and a river. The hotel is beautifully renovated but the only thing that ruined our stay was the Air conditioner! It is very old system with a loud noise that didn't allow us to sleep well, and it made us feel sick because it didn’t work in a neutral temperature, it either hot or cold! Housekeeping were very slow in responding to our request to replace a non working hair dryer, it took them 40 minutes and 3 calls to bring a hair dryer!
Hanan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed our stay! Our only feedback was that we wished there was a microwave in the room. We will be visiting again!
Alexis, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Satisfactory Quick Stop
My stay was really quick and easy. Comfy enough bed and room. Parking garage across the street. Checked in late in the evening and was helped to a fine room.
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christian, 1-night trip
Verified Expedia guest review

4/10 Fair

Not impressed .
Mary, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Carla, 6-night trip
Verified Expedia guest review

8/10 Very good

natalie, 1-night trip
Verified Hotels.com guest review

6/10 Good

We payed for a corner room suite. View was roof tops and I-70 interstate noise all night. In old section of hotel with dated finishings. Very missing leading with photos shown on sight with fress bright colors. Dark green and dark red furniture. Not your usual Grand Hyatt
Jeffrey, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Bryan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The property is nestled in a quaint area that is somewhat secluded and right near the river. It was breathtaking to walk up and down the trail listening to the river and all the birds. The resort was very busy and was having a convention, which was not ideal for us since we were looking to get away from all that. There was not a place to eat because the convention had taken over the restaurant. It was way understaffed and wasn’t kept clean. Towels and drinks from the night before were all around the pool and firepit area where you could sit. Coffee was not provided in the mornings- this is supposed to be a 5 star and no coffee bar! They did have a market that served coffee, but it did not open until 7am- the restaurant that serves coffee didn’t open until 7am. There were early golfers, hikers, and people that were roaming at 6am looking for some coffee! The rooms were very nice, clean… best beds and pillows! There was an espresso machine but it made tiny cups of espresso. The shuttle service was excellent- could get anywhere in the village for dinner or lunch. Once everyone left, and the resort was quiet, it was a beautiful place and we were glad we didn’t switch hotels. Overall, I would stay again.
Joel Kraig, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had a great stay. Accommodating staff was great
John, 2-night family trip
Verified Expedia guest review

8/10 Very good

Mike, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
The pool was very cold and the hot tub wasn't operating. Otherwise, we LOVED the hotel.
Todd, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yechiel, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Sonia, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Nice Place except the Cafe
People are nice and service was good, except the cafe that serves breakfast. It was so slow and unorganized it felt like they were clueless. The SPA seems like Four Seasons prices, but the amenities are not comparable.
Mark, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Stephanie, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Andrea, 1-night trip
Verified Expedia guest review