988 Qujiangchi East Road, Qu Jiang New District, Xi'an, Shaanxi, 710061
What's nearby
Tang Paradise - 9 min walk - 0.8 km
Datang Everbright City - 3 min drive - 2.4 km
Giant Wild Goose Pagoda - 3 min drive - 3.2 km
Shaanxi History Museum - 5 min drive - 4.7 km
Xi'an Bell Tower - 10 min drive - 8.9 km
Getting around
Xi'an (XIY-Xianyang Intl.) - 53 min drive
Xi'an East Station - 13 min drive
Xi'an Lintong Station - 26 min drive
Xianyang Station - 30 min drive
Restaurants
小辉哥火锅 - 12 min walk
Spr - 14 min walk
大秦面庄 - 14 min walk
麻辣尚席火锅 - 14 min walk
小白鲨工夫潮膳 - 12 min walk
About this property
Hyatt Regency Xi An
When visiting Xi'an, Hyatt Regency Xi An is a great choice to consider. Guests can visit the spa to be pampered with deep-tissue massages or mani/pedis, and Market, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
298 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
3 restaurants
Bar/lounge
Barbecue grills
24-hour room service
Water dispenser
Traveling with children
Playground
Toys
What to do
Fitness classes
Concerts/live shows
Marina nearby
Working away
24-hour business center
Computer station
Conference center (43056 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2016
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An indoor pool
Full-service spa
Spa tub
Sauna
Massage/treatment rooms
Steam room
Lockers available
Banquet hall
Reception hall
Art Deco architecture
Accessibility
Elevator
Elevator door width (inches): 36
Wheelchair-accessible concierge desk
Room amenities
Be entertained
IPod docking station
48-inch LCD TV
Premium TV channels
Home comfort
Air conditioning (climate-controlled)
Free stocked minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Sofa bed
Alarm clock
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Balcony
Yard
Separate living room
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.
Dining
Market - This poolside café specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.
Hu Pan - This restaurant specializes in Chinese cuisine. Open daily.
The Lounge - This restaurant overlooks the garden and specializes in Regional cuisine. Reservations are required. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 228 for adults and CNY 228 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between 2:00 PM and 6:00 PM can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for CNY 400.0 per night
Pool, spa, & gym (if applicable)
Guests under 5 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Also known as
Hyatt Regency Xi Hotel Xi'an City
Hyatt Regency Xi Xi'an City
Hyatt Regency Xi
Hyatt Regency Xi An Hotel
Hyatt Regency Xi An Xi'an
Hyatt Regency Xi An Hotel Xi'an
Frequently asked questions
Does Hyatt Regency Xi An offer free cancellation for a full refund?
Yes, Hyatt Regency Xi An does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Regency Xi An?
Yes, there's an indoor pool.
Are pets allowed at Hyatt Regency Xi An?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hyatt Regency Xi An?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hyatt Regency Xi An?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Hyatt Regency Xi An and nearby?
Onsite recreation at Hyatt Regency Xi An includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the spa tub. Hyatt Regency Xi An also has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hyatt Regency Xi An?
Yes, there are 3 onsite restaurants, featuring international cuisine, garden views, and poolside dining.
Does Hyatt Regency Xi An have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Hyatt Regency Xi An have any outdoor private spaces?
Yes, every room features a balcony and a yard.
What's the area around Hyatt Regency Xi An like?
Hyatt Regency Xi An is a short 9-minute walk from Tang Paradise and 10 minutes' walk from Qujiangchi site Park.
Hyatt Regency Xi An Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
20 Nov 2024
spacious clean and quiet room. good service from all staff. good location
David TH
David TH, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jun 2024
Sean
Sean, 3-night trip
Verified Hotels.com guest review
2/10 Poor
25 Mar 2024
Hua
Hua, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 Feb 2024
위치 좋고 쾌적한 방과 친절도 최상의 강추 호텔입니다.
가족여행으로 3박 머물렀습니다. 호텔 바로 앞에 쇼핑몰이 있어서 식사하고 간단한 간식거리 구매하는데 아주 편리했습니다. 호텔 일반 직원들은 5성급 호텔에 비해 영어 소통이 원활하지는 않았지만 Duty Manager분들은 영어를 잘 하셔서 크게 불편함은 없었습니다. 일단, 방은 상당히 크고 쾌적했으며 직원들 친절도는 최상이였습니다. 특히 조식과 저녁 뷔페 식당의 직원들은 정말 친절하고 음식도 아주 좋았습니다. 저녁뷔페는 뷔페 식당임에도 불구하고 단품 메뉴로 랍스터와 연어를 주어서 깜짝 놀랐습니다. 크리스마스 시즌이여서 특별히 제공하는 메뉴였는지는 잘 모르겠지만요. 처음에는 잘못 주시는 줄 알고 거절했는데 뷔페에 포함이라고 하시더라구요. 다음에 시안에 다시 가게 되면 또 다시 방문하고 싶은 개인적으로는 만족도 최상의 호텔이였습니다.
JAEKYONG
JAEKYONG, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2024
Lee Chong
Lee Chong, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2023
Michelle
Michelle, 3-night romance trip
Verified Expedia guest review
6/10 Good
9 Dec 2023
The check in was slow because the front desk could not find my booking. They failed to provide useful information about local dinning in the neighborhood and recommendation on tourist attraction. Their insufficient service does not match a luxury hotel like theirs.
YUE
YUE, 2-night trip with friends
Verified Orbitz guest review
10/10 Exceptional
16 Nov 2023
Mei
Mei, 7-night trip
Verified Expedia guest review
10/10 Exceptional
3 Nov 2023
Extremely nice hotel, amazing breakfast, rooms were big and spacious. Staff spoke perfect English. I would stay again.
Maria
Maria, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Dec 2022
Myunghwa
Myunghwa, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Dec 2020
Chen
Chen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2019
Steve
Steve, 5-night family trip
Verified Hotels.com guest review
6/10 Good
24 Aug 2019
if a good value fine, otherwise far from attractio
Hotel is not centrally located to much of the main attraction. Staff is friendly, rooms are big and overall nice appearance inside and out.
A few main issues, had this strange smell in the hotel, stronger in the rooms,
the toiletries scents were so strong it stayed on your body and clothes for an entire day.
Like I said above, location to mall/restaurant great but to local attractions not so much
Mold growing on the balcony walls
Tarun
Tarun, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Aug 2019
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
16 Aug 2019
this is one of the newer hotels in Xi’an. Located in a desired area with convenient access to highway or the inner city. Hotel itself is in great condition with tasteful design. The staffs are extremely nice and polite. Especially Mr. Jerry Zheng who has been really helpful during our stay. The Grendale Plaza across the hotel has lots of dinning options as well as supermarkets. Highly recommended and will stay again.
Verified traveller
3-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Aug 2019
Kevin
Kevin, 4-night trip with friends
Verified Hotels.com guest review
4/10 Fair
22 Apr 2019
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
20 Feb 2019
THE SPA WAS AMAZING!!! The look of the property kept the aesthetic of Xi'an. absolutely loved it!
Verified traveller
3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
20 Jun 2018
Flat Out Fabulous
This property represents one of the most attentive and sterling experiences I have had in probably a decade. Every level of service from bell desk to food services to management was stellar. And not just reactive service but a truly anticipatory mindset that is hard to come by. On this trip, I was taking my parents around the world for their 50th wedding anniversary and the staff made them feel like a king and a queen with a very special welcome gift and the super royal treatment. This is a special property!
Thomas
Thomas, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Mar 2018
Xi’an hotel
Quite a distance from the walled city of Xi’an . Had to take a taxi at night to experience the Muslim quarter. There’s a mall across the street but didn’t have time to explore. Wish the air quality was not so bad. The terra-cotta warriors exhibit was definitely the reason to come here.
FB2018
FB2018, 2-night trip
Verified Expedia guest review
10/10 Exceptional
9 Feb 2018
Nice hotel with good view
Nice hotel , staff are very nice and I am very happy with it. Always my first choice in Xi’an.
Linda
Linda, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 Oct 2017
Very helpful and friendly staff.
Overall experience was excellent at this hotel. The only issue was they make all guests wear swimming caps for the pool and the reason was "our hair will dirty the pool".
Robert
Robert, 3-night trip
Verified Expedia guest review
10/10 Exceptional
29 Sep 2017
Wonderful hotel
We chose this hotel because it was the #1 ranked hotel on expedia.com. We didn't realize it was quite so far away from downtown, and i'm glad we didn't know because we may not have chosen it.
This hotel is excellent in every way. Check-in was easy and efficient, and the rooms were huge and well equipped (a light switch to turn off ALL lights was in the correct place, unlike so many chinese hotels).
We ate breakfast and dinner at the hotel for the 3 nights that we stayed there. The food was excellent. The service was excellent too.
There is a mall across the road which has everything you may want to buy, or Starbucks if you need a "fix".
Lyndsay
Lyndsay, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 Aug 2017
Great hotel, NOT CLOSE TO BELL TOWER
The hotel location indicated on expedia is that of the former Hyatt hotel. This hotel is a 30 minute cab ride from there.
This does not matter if you are planning organized tours, but is annoying if your goal is to explore the inner-city walls by foot.
Verified traveller
6-night trip
Verified Expedia guest review
10/10 Exceptional
22 Aug 2017
Everything is excellent but...
Room is perfect, clean and comfort. Staffs are kind and they can speak English well.
But why did you charge the deposit to me? Your receptionist deanded my credit card for deposit and said that was just for deposit. But why did you charge that deposit? Please cancel them.