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Four Points by Sheraton Auckland

4.0 star property
Hotel with restaurant, near University of Auckland

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Auckland

Room, 1 King Bed, Non Smoking, Tower
Suite, 2 Bedrooms, Tower (View) | Living area
Breakfast, lunch, dinner served; local and international cuisine
Lobby
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Electric vehicle charging point
  • Gym
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 2 meeting rooms
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
The price is CA $148
CA $170 total
includes taxes & fees
Jan 10 - 11 Jan 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Single Beds

Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Tower (View)

Suite, 2 Bedrooms, Tower (View) | Living area

Suite, 2 Bedrooms, Tower (View)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
  • 90 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Tower

Room, 1 King Bed, Non Smoking, Tower

Room, 1 King Bed, Non Smoking, Tower

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Sofa bed - twin
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, City View (Balcony)

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed, Non Smoking, City View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Dishwasher
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 36 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Tower

Room, 1 King Bed, Non Smoking, Tower

Room, 1 King Bed, Non Smoking, Tower

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Sofa bed
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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CA $183 total
includes taxes & fees
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About the area

Map
396 Queen Street, Auckland, Auckland, 1010

What's nearby

  • University of Auckland - 3 min walk
  • Sky Tower - 9 min walk
  • Auckland Domain - 14 min walk
  • Spark Arena - 5 min drive
  • Eden Park - 5 min drive

Getting around

  • Auckland Intl. Airport (AKL) - 26 min drive
  • Auckland Britomart Station - 15 min walk
  • Auckland Mt Eden Station - 23 min walk
  • Auckland Grafton Station - 24 min walk
  • Gaunt Street Tram Stop - 21 min walk
  • The Strand Station - 23 min walk
  • Daldy Street Tram Stop - 24 min walk

Restaurants

  • ‪Q Theatre - ‬1 min walk
  • ‪Nando's Queen St - ‬3 min walk
  • ‪The Counter Cafe - ‬3 min walk
  • ‪Daldang - ‬2 min walk
  • ‪Kang Nam Station - ‬1 min walk

About this property

Four Points by Sheraton Auckland

When you stay at Four Points by Sheraton Auckland, you'll be in a great location, within just a 10-minute walk of Queen Street Shopping District and Sky Tower. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Queen's Head Bar & Eatery, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a garden. The helpful staff and location get great marks from fellow travelers.

Languages

Chinese (Mandarin), English, Filipino, French, German, Japanese, Korean, Spanish, Vietnamese

At a glance

Hotel size

  • 255 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 2.75 percent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite parking available only on request
  • Secured covered onsite self parking (NZD 35 per night; includes in/out privileges)
  • Secured covered onsite valet parking (NZD 60 per night; includes in/out privileges)
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Surfing/body boarding nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Conference space (2045 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1987
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • 24-hour fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 43-inch TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Dining

Queen's Head Bar & Eatery - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
The Churchill - This bar specializes in international cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 39 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2.75 percent

Children & extra beds

  • Rollaway beds are available for NZD 60.0 per night

Parking

  • Covered self parking costs NZD 35 per night with in/out privileges
  • Covered valet parking costs NZD 60 per night with in/out privileges
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Four Points Sheraton Auckland Hotel
Four Points Sheraton Auckland
Four Points By Sheraton Auckland New Zealand
Four Points by Sheraton Auckland Hotel
Four Points by Sheraton Auckland Auckland
Four Points by Sheraton Auckland Hotel Auckland

Frequently asked questions

Does Four Points by Sheraton Auckland offer free cancellation for a full refund?
Yes, Four Points by Sheraton Auckland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Four Points by Sheraton Auckland?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Four Points by Sheraton Auckland?
Yes. Self parking costs NZD 35 per night. Valet parking costs NZD 60 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Four Points by Sheraton Auckland?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Four Points by Sheraton Auckland?
No, this hotel doesn't have a casino, but SkyCity Casino (10-min walk) is nearby.
What is there to do at Four Points by Sheraton Auckland and nearby?
During the winter, enjoy nearby recreation like downhill skiing and return when the snow melts for cycling and rafting. Enjoy amenities like a 24-hour fitness center and a garden.
Are there restaurants at or near Four Points by Sheraton Auckland?
Yes, Queen's Head Bar & Eatery offers local and international cuisine.
What's the area around Four Points by Sheraton Auckland like?
Four Points by Sheraton Auckland is in Auckland Central Business District, a short 16-minute walk from Auckland Ferry Terminal and 9 minutes' walk from Sky Tower. Travelers love the hotel's prime location.

Four Points by Sheraton Auckland Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

We were allowed to check in earlier than the specified time once the room was ready and that allow us to rest and refresh ourselves.
Chuan Lam, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Staff was very helpful and friendly
Phil, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great service and very clean hotel
We were able to checkin a little early as our room was ready and our room was spotlessly clean. Plush towels, clean bathroom and a good shower. We stayed here for location to the theatre for a show. Perfect location for this. We also ate a lite meal before going. Service was good and the meal was sufficient. We would stay here again if the price was right. We got a good deal for our stay but woudnt stay if it was full price.
Lyn and John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Annette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

nice hotel city central
nice hotel with very comfortable beds and great views. close to harbor/sky tower.
Lauren, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Glen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice Place
Friendly and helpful staff. We arrived early, stored our bags, and staff brought them to our room when room was ready. Excellent breakfast. Bed is soft, so may be better for others. The key cards occasionally don’t work well in the elevators, which are needed to select your floor.
Jeffrey, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sharon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kuntal, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Service second to none
The staff were fantastic from the time we drove in. They organised the parking and checked us in and helped us with luggage from car to the room. The room was fantastic and had a good size. The bed was comfortable, offered things like ironing board and iron, built in cupboard, TV was a nice size and the bathroom was great as well as bathroom items from shampoo and conditioner to cotton buds and hand soap. Very secure. Also access to the bar at the top level of the hotel was a nice touch and offered lots of cocktails with an extensive gin and whiskey collection. Also the view of downtown Auckland was amazing.
Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juria, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Another great stay. Staff are welcoming and helpful. Roof top bar amazing. Easy walk everywhere.
Bridget, 1-night trip
Verified Expedia guest review

8/10 Very good

Dr Kathryn, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Staff where lovely
Brody, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It was great
Gwen, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Margaret, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Just had a wonderful 2 night stay on a business trip. the staff were exceptional in every way as were the rooms. We will definitely stay again. thank you guys - look forward to coming back soon.
Judy, 2-night trip with friends
Verified Wotif guest review

10/10 Exceptional

.
Hamish, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable room, great views and friendly accommodating staff. A good location to explore Auckland from. They were more than happy to store our bags and checking in at 4am, due to flight times, was not an issue. Would definitely recommend
2-night trip
Verified Hotels.com guest review

8/10 Very good

Enjoyed my stay and was a beautiful room! Only fault was the fact that the tv wasn’t a smart tv. I assumed being that expensive they would have a better tv than the one that was in the room. Also, don’t understand why there is a $7 charge for room service? It’s unnecessary and would think that the hefty price of the hotel room would include in-room service
Melissa, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Can’t wait to come back
Wonderful service, fabulous restaurant and easy valet parking
Candice, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice and quiet, love the city view!
GG, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Amelia, 2-night trip
Verified Expedia guest review