8/10 Very good
Nice room, central location and good breakfast
Steffen
Steffen, 2-night trip
Four Points by Sheraton Auckland
Luxury hotel with restaurant, near University of Auckland
In the heart of Auckland, Four Points by Sheraton Auckland offers a warm welcome with its coffee shop and garden oasis. Savor international flavors at Queen's Head Bar & Eatery, stay connected with in-room WiFi, or unwind at the 24-hour gym. Guests rave about the helpful staff and prime location.
Wonderful
Popular amenities
- Bar
- Electric vehicle charging point
- Gym
- 24/7 front desk
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Breakfast available
- 24-hour fitness center
- Valet parking
- 24-hour room service
- Coffee shop/cafe
- 24-hour business center
- Business center
- 2 meeting rooms
- 24-hour front desk
- Garden
For families (6)
- Children stay free
- Free cribs/infant beds
- Premium TV channels
- Garden
- Daily housekeeping
- Coffee/tea maker
CA $151
CA $173 total
includes taxes & fees
Dec 3 - Dec 4
Why we love this property
Diverse culinary choices
This hotel boasts a restaurant featuring local and international cuisine, a cafe, and a bar. Buffet breakfast includes vegan and vegetarian options.
Luxury sleep retreat
Wrapped in cozy bathrobes, guests drift off on premium bedding behind blackout drapes. A minibar awaits, with 24-hour room service for midnight cravings.
Room options
Check availability for these dates
Showing 10 of 10 rooms
Room, 1 King Bed
Excellent
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
- 23 sq m
- Sleeps 2
- 1 King Bed
Room, 2 Twin Beds
Very good
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
- 26 sq m
- Sleeps 2
- 2 Twin Beds
Room, 1 King Bed
Very good
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
- 23 sq m
- Sleeps 2
- 1 King Bed
Room, 1 King Bed, Corner
Exceptional
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Sofa bed - single
Premium bedding
- 33 sq m
- Sleeps 2
- 1 King Bed
Room, 2 Queen Beds
Very good
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
- 36 sq m
- Sleeps 3
- 2 Queen Beds
Room, 1 King Bed, Tower
Exceptional
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
- 33 sq m
- City view
- Sleeps 2
- 1 King Bed
Studio, 1 King Bed, City View (Balcony)
Exceptional
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
- 45 sq m
- City view
- Sleeps 3
- 1 King Bed
Suite, 1 King Bed
Very good
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Dishwasher
- 50 sq m
- 1 bedroom
- City view
- Sleeps 3
- 1 King Bed
Suite, 2 Bedrooms, Tower (View)
Exceptional
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
- 90 sq m
- 2 bedrooms
- City view
- Sleeps 4
- 2 Double Beds
Room, 1 King Bed, Tower
Exceptional
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Premium bedding
Blackout drapes/curtains
Sofa bed
- 23 sq m
- 1 bedroom
- City view
- Sleeps 2
- 1 King Bed
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About the area
396 Queen Street, Auckland, Auckland, 1010
About this property
Four Points by Sheraton Auckland
When you stay at Four Points by Sheraton Auckland, you'll be in a fantastic location, just a 5-minute walk from Queen Street Shopping District and University of Auckland. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Queen's Head Bar & Eatery, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge and a garden. The helpful staff and location get great marks from fellow travelers.
At a glance
Property amenities
Room amenities
Special features
Frequently asked questions
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Four Points by Sheraton Auckland Reviews
Wonderful
9.4
Cleanliness
8.8
Location
9.2
Staff & service
8.8
Eco-friendliness
9.2
Property conditions & facilities
What guests liked
- Breakfast was consistently great, with many guests praising the quality and variety of the buffet options. (15 reviews)
- The property's restaurant served exceptional food and catered to various dietary needs with great flexibility. (4 reviews)
- Parking was very easy and convenient for guests. (3 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffRoomLocationBreakfastRestaurantViewBedBathroomParkingRoom service10/10 Exceptional
Friendly and helpful staff.
Vanessa
Vanessa, 5-night trip
10/10 Exceptional
Excellent Service
Very impressive service by all the staff we encountered.
Central location which was ideal for us.
Well appointed hotel, comfortable and all amenities provided.
Highly recommend
Sarah
Sarah, 3-night trip
10/10 Exceptional
Good location
Mohit
Mohit, 2-night trip
10/10 Exceptional
Was great location perfect for the show we were going to
Niki
Niki, 1-night trip
8/10 Very good
Modern hotel close to the Sky Tower and Auckland University of Technology. Good breakfast.
Catarina
Catarina, 2-night trip
10/10 Exceptional
Nice easy place to stay.
Michael
Michael, 2-night trip
10/10 Exceptional
Great location easy to get around
Adrian
Adrian, 1-night trip
10/10 Exceptional
Great hotel in great location!
Iwona
Iwona, 1-night trip
8/10 Very good
Nice hotel, friendly staff, good breakfast.
Close walk to major tourist areas.
Verified traveller
2-night trip
10/10 Exceptional
It's a comfortable stay. Cleanliness is good. There's a rooftop bar with a good view of the city. Only thing I didn't enjoy was having to pay for parking in addition to the hotel fee.
Buddhika
Buddhika, 5-night trip
10/10 Exceptional
Great place to stay
Darren
Darren, 1-night trip
10/10 Exceptional
The hotel was wonderful and the employees were so friendly!!
Thomas
Thomas, 4-night trip
10/10 Exceptional
good place too stay to catch a cruise
christopher
christopher, 1-night trip
10/10 Exceptional
Safe to walk around town.
Reeta
Reeta, 4-night trip
10/10 Exceptional
Loved the place
HARINDER
HARINDER, 2-night trip
8/10 Very good
Great location. Walkable to shops and restaurants
Evelyn
Evelyn, 1-night trip
10/10 Exceptional
Very kind and professional staff. Great breakfast!
Patricia
Patricia, 4-night trip
8/10 Very good
Location, good staff
Lorne
Lorne, 1-night trip
10/10 Exceptional
Staff excellent, friendly and very helpful at reception. Rooms very clean, comfortable beds.
Dale
Dale, 1-night trip
10/10 Exceptional
Great stay
Caden
Caden, 11-night trip
8/10 Very good
This was a great place to stay.
Kylie
Kylie, 2-night trip
10/10 Exceptional
the staff was especially helpful and accommodating
quenta
quenta, 2-night trip
8/10 Very good
Enjoyed the stay,staff were friendly and inviting,room was very nice and tidy.
ILMARS
ILMARS, 1-night trip
10/10 Exceptional
A wonderful hotel with excellent friendly and helpful staff.
Within walking distance of the main attractions and shopping areas. Fabulous breakfast and entertainment on some evenings eg The quiz!
Hilary
Hilary, 3-night trip
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