6/10 Good
18 Dec 2024
Good location, poor transfer service
Basic airport hotel, as advertised & expected. Close to airport & in a complex with fast food restaurants which was useful given the short stay between flights. Wouldnt advice using airport transfer that they advertise. Was told toncall when in arrivals area which we did. Staff didn't seem to know where the driver was & if pick up was even an option. They eventually said it would be at least an hour before we could be picked up. We got a grab instead as didnt want to wait this long. Transfer back to the airport was advertised at running every 30 minutes & we were asked to pre-book this. We booked for the 5am pick-up & were eventually picked up at 5:20am. Reception staff weren't particularly helpful at chasing this. Overall would recommend for a single night between flights but would advice using grab for taxis instead of relying on transfers
Victoria
Victoria, 1-night trip with friends
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