H Luxury Residence Apartments - Holiday Paradise offers a great location, putting you within just a 10-minute walk of Cavill Avenue and Surfers Paradise Beach. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. There's an indoor pool and an outdoor pool, and in-room conveniences include washers/dryers and refrigerators. Fellow travelers say great things about the location. Public transportation is close by: Cypress Avenue Station is just 7 minutes by foot.
Languages
Chinese (Mandarin), English, Japanese, Spanish, Swedish
At a glance
Hotel size
35 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 5 PM
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [Shop 51, Centre Arcade, 16 Orchid Ave, Surfers Paradise, QLD 4217 (which is next door to Hilton Hotel Parking entrance, on the 1st floor of Centre Arcade).]
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternate location: [Shop 51, Centre Arcade, 16 Orchid Avenue]
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in rooms
Parking
Free covered onsite self parking
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
Traveling with children
Children's pool
What to do
Beach nearby
Whale-watching nearby
Services
Tour/ticket assistance
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Garden
Picnic area
Fitness center
An outdoor pool
An indoor pool
Spa services
Sauna
Steam room
Banquet hall
Outdoor furniture
Accessibility
Elevator
Area rugs in room
Thin carpet in room
Tile flooring in room
Room amenities
Be entertained
75-inch flat-screen TV
Premium digital channels
Netflix
Streaming services
Home comfort
Air conditioning and heating
Espresso maker
Electric kettle
Iron/ironing board
Washer and dryer
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Furnished balcony
Individually furnished and decorated
Separate dining area
Separate living room
Freshen up
Deep soaking bathtub
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Oven
Toaster
Cookware, dishes, and utensils
Dishwasher
Dining table
Highchair
More
Housekeeping (on request)
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Fees & policies
Refundable deposits
Deposit: AUD 300 per stay
Optional extras
Housekeeping is available for an extra charge and varies based on unit size
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
H Residence Apartments Holiday Paradise Apartment
H Residence Apartments Holiday Paradise Surfers Paradise
H Residence Apartments Holiday Paradise
H Residence Apartments Holiday Paradise Surfers Paradise
H Residence Apartments Holiday Paradise
H Residence Apartments- Holiday Paradise Surfers Paradise
H Residence Apartments Holiday Paradise Apartment
Apartment H Residence Apartments- Holiday Paradise
H Apartments Holiday Paradise
H Apartments Holiday Paradise
H Residence Apartments Holiday Paradise
H Luxury Residence Apartments Holiday Paradise
H Luxury Residence Apartments - Holiday Paradise Hotel
Frequently asked questions
Does H Luxury Residence Apartments - Holiday Paradise offer free cancellation for a full refund?
Yes, H Luxury Residence Apartments - Holiday Paradise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at H Luxury Residence Apartments - Holiday Paradise?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at H Luxury Residence Apartments - Holiday Paradise?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at H Luxury Residence Apartments - Holiday Paradise?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at H Luxury Residence Apartments - Holiday Paradise?
Check-in start time: 3 PM; Check-in end time: 5 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at H Luxury Residence Apartments - Holiday Paradise?
No, this hotel doesn't have a casino, but The Star Gold Coast (5-min drive) is nearby.
What is there to do at H Luxury Residence Apartments - Holiday Paradise and nearby?
H Luxury Residence Apartments - Holiday Paradise has an outdoor pool, a sauna, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near H Luxury Residence Apartments - Holiday Paradise?
Yes, there's an onsite restaurant.
Does H Luxury Residence Apartments - Holiday Paradise have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does H Luxury Residence Apartments - Holiday Paradise have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes an espresso maker, a coffee maker, and a toaster.
Does H Luxury Residence Apartments - Holiday Paradise have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around H Luxury Residence Apartments - Holiday Paradise like?
H Luxury Residence Apartments - Holiday Paradise is a short 7-minute walk from Cypress Avenue Station and 6 minutes' walk from Surfers Paradise Beach. Travelers give top marks for the hotel's prime location.
H Luxury Residence Apartments - Holiday Paradise Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.8/10
Staff & service
8.2/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Good
22 Dec 2024
Average 2 bedroom apartment for 4 star
It was ok, Average Accomodation. We are on holiday for 5 nights. 2 bedroom apartment booked. We checked in after hours, we never been provided with wifi password or room did not had a tissue box. Bathroom was clean but no conditioner, or shop. No extra towel was provided. Every night cost us $200 and whole stay we paid $1200 including tax.
mayur
mayur, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
20 Dec 2024
Marilee
Marilee, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Panoramic apartment has amazing views
We chose the 2 bed apartment, panoramic with ocean view. The view was indeed amazing and the apartment was very comfortable. Great location in centre of Cavill Ave area and short walk to the beach.
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
28 Oct 2024
DO NOT BOOK
DO NOT BOOK
Holiday Paradise are useless for service. Issues from day 1, never tried to resolve my issues I tried every day of my 6 days there to get help. Place dirty, not enough bedding, electrical faults, wifi didn’t work, no toiletries, reception and reservations are appalling team together. Stay away from this and any properties ran by HOLIDAY PARADISE
Andrew
Andrew, 6-night family trip
Verified Hotels.com guest review
8/10 Very good
12 Oct 2024
Rahulan
Rahulan, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
28 Sep 2024
It was clean.
Ian
Ian, 1-night family trip
Verified Wotif guest review
2/10 Poor
27 Sep 2024
Zenish
Zenish, 4-night trip
Verified Expedia guest review
10/10 Exceptional
24 Sep 2024
everything was perfect for a holiday
Maged
Maged, 3-night family trip
Verified Expedia guest review
8/10 Very good
18 Sep 2024
Happy stay
Thabk you very much we as a family love he views and we enjoy really much our stay with you definitely we coming back
Thank you again
Elizabeth
Elizabeth, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sep 2024
Perfect location
Reena
Reena, 2-night trip
Verified Expedia guest review
6/10 Good
13 Sep 2024
Julia
Julia, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
11 Sep 2024
Danielle
Danielle, 2-night trip
Verified Wotif guest review
2/10 Poor
6 Sep 2024
No hot water coming from the shower during our entire stay and the water pressure was appalling. I called management which went unanswered and was diverted to a recorded message that advised to send an SMS. I sent three which also went unanswered. I also sent multiple messages via Expedia which didn't get answered until close to check-out. The bath itself was also stained.
When checking out, reception advised that the booking team would be in contact in regards to a refund. No one has contacted me. Expedia have also tried to contact them to get approval for the refund but that has also gone unanswered.
Daniel
Daniel, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 Sep 2024
Awsm stay…
Harnek Singh
Harnek Singh, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
31 Aug 2024
Amazing accomadation,right in front of surfers paradise. Lovely morning view and evening vibe. Definitely recommend!
Ramanjeet
Ramanjeet, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
30 Aug 2024
We really enjoyed our stay here. There were very clear instructions on how to pick the keys up after hours and the location itself was absolutely perfect, close to everything. We were able to use all the facilities that hilton has to offer too. Will definitely come back !
tuba
tuba, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Aug 2024
Amazing apartment, beautiful views had a great time and will definitely be coming back and will recommend to family and friends.
Kanara
Kanara, 2-night family trip
Verified Lastminute guest review
10/10 Exceptional
24 Aug 2024
Easy checkin and checkout, room was clean with a great view
Joshua
Joshua, 4-night trip with friends
Verified Wotif guest review
8/10 Very good
22 Aug 2024
I only didnt like that the wifi wasn't in full function.
Lalaine
Lalaine, 1-night trip
Verified Wotif guest review
10/10 Exceptional
22 Aug 2024
We had a great stay. The location is super convenient, apartment had a great view, was spacious and tidy.
Amy
Amy, 9-night family trip
Verified Expedia guest review
8/10 Very good
18 Aug 2024
The property itself was great. The lifts were not working properly and caused many delays trying to get into the property.
MATTHEW
MATTHEW, 2-night family trip
Verified Expedia guest review
8/10 Very good
17 Aug 2024
Poor WiFi connection
Chienling
Chienling, 6-night family trip
Verified Hotels.com guest review
2/10 Poor
15 Aug 2024
2/5 days we stayed there was no hot/cold water. We had kids with us. The AC/heater in the apartment did not work properly.